HT1338 Software Update says it can not connect to the internet - why?

I had to take my MacBook in to have it worked on. I can't afford to buy a new one so I have to fix this one. I had OS 7.2 Lion installed. Since then Software Update will not work always saying I should check my network connection to make sure it is operating normally as Software Update is not responding. I also get messages that I am not connected to the internet. I tried to update iPhoto 9.2 to 9.2.1 and when i finally got it uploaded off the internet [took forvever] it would not load saying I needed iPhoto 9.2. to load it! When I tried to send what I had shot from PhotoBooth to iPhoto 9.2 it said I did not have iPhoto at all. Is there anything I can do myself to correct this situation? Has anyone else experienced this kind of thing?

Did this happen to you,too? Or something similar?

Similar Messages

  • ITunes can not connect to the apple software server says I am not connected to the internet and I am :(

    Apple software server says I am not conneted to the internet and I am. I need to update software on my iTouch.

    1.Power Cycle
       Power off the router. Unplug it from the wall. Wait a while.
       Plug it back to the wall. Power the router on. Wait until all the lights are lit properly.
       It will take a while.
      Restart the computer.
      Start up in Safe Mode.
       http://support.apple.com/kb/PH11212?viewlocale=en_US
    2.  Turn off Extensions, if any.
         Safari > Preferences > Extensions
    3. Turn off proxies, if selected.
         System Preference > Network > Advanced  > Proxies Tab
         Under "Select Protocol", uncheck any box if selected.
         Click "OK" then  "Apply"
    4. Uninstall anti-virus software, if any.
    5. A new Mac comes with 90 days of free tech support from AppleCare.
        AppleCare: 1-800-275-2273

  • HT4623 My Mac & iPad recognizes my wifi but the Safari says I'm not connected to the internet why

    My Mac & ipad both reconizes my wifi but when I tried to get on the internet, Safari says I'm not connected, why?

    This may be on the carrier-side of the problem. Contact your 3G provider to see if they have a solution to this situation.

  • HT5502 My iPhone won't let me update my software, it says I am not connected to the internet! How do I fix that?

    Someone please help me out!

    likely in the settings of your wifi router
    you can troubleshoot by trying to connect it by an ethernet cable to see if that works for you before
    you get deep in trying to make your wifi router behave

  • HT4623 Says I am not connected to the Internet.

    When trying to download update says I am not connected to the Internet.  Also was trying to connect to new online banking account and said safari was not connected.

    You may not really be connected to your WiFi network.
    Your router may not have given your iPad a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPad (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
    If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.
    See also here: http://www.apple.com/support/ipad/wifi/

  • I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

    I can't update my iPod software because it says I am not connected to the internet. I am clearly connected to the internet though. Any thoughts?

    Did you make sure that your security software is not blocking the contact to Apple servers? iTunes for Windows: Troubleshooting security software issues

  • I am unable to install the software update as it says I am not connected to the Internet but I am!! Help!

    I am trying to install the latest software update, but a message flashes up to say I am not connected to the Internet, when I actually am!  Any ideas please? Thanks

    Have you tried restarting or resetting your iPad or your router?
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    Even though you are connected to the Internet, sometimes resetting your router can help. It's very easy to do. Just unplug it for about 30 seconds, plug it back in and let it start up.

  • Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

    Halfway through the OS X Yosemite update it says I am not connected to the internet (when I know I am because I can search through the app store). How can I fix this? I cannot get on Safari because it requires an update to Mac OS X 10.9 or later.

    Just to be clear. You have downloaded the Yosemite installer. However you say while it's updating you get the error you are not online. This is confusing since you shouldn't be able to use your computer in the process of updating.
    Exactly where do you see you need to 10.9 to get on Safari?

  • I can not update my phone because itunes says i am not connected to the internet, but i am connected

    I can not update my phone because itunes says i am not connected to the internet, but i am connected to the internet.

    Download the last IOS you need and install it.
    Download iOS 4.3.5 Links
    iOS 4.3.5 download (iPad)
    iOS 4.3.5 download (iPad 2) (WIFI)
    iOS 4.3.5 download (iPad 2) (GSM)
    iOS 4.3.5 download (iPhone 4) (GSM)
    iOS 4.3.5 download(iPhone 3GS)
    iOS 4.3.5 download (iPod touch 4th generation)
    iOS 4.3.5 download (iPod touch 3rd generation)
    Step 1: Download and install latest version of Apple iTunes
    Step 2: Sync your iPhone with iTunes
    Step 3: From iTunes sidebar, select your device (in devices section on sidebar)
    Step 4: Press and hold Shift key (Windows) or Alt key (for Mac) and click on “Update”.
    Step 5: Select the location of .ipsw file you want to restore or load on to iPhone
    Step 6: That’s all from your end, now iTunes will perform some automated steps to complete the installation. Your iPhone will restart once the progress is complete.
    Good luck !!

  • TS1814 I'm trying to do the software update on my iPad, it says I'm not connected to the Internet when I am. Any reasons this isn't working?

    Hi I'm trying to update the software version 6.1.2 but it is not letting me saying I'm not connected to the Internet when I am any answers to why this is happening?

    See if either of these work. Restart and try again or reboot and try again.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I can't download the current update, message says I am not connected to the internet although I am.

    I can't download the current update, message says I am not connected to the internet although I am.

    Assuming that you're not in a country that restricts or censors internet access, or connected to a LAN that does so (i.e. some dormatory and office systems):
    1. Reset the phone (no data loss): Press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears.
    2. Settings > General > Reset > Reset Network Settings
    3. Disable WiFi and update using cell data network.

  • HT6162 Hi guys, I downloaded this new iOS7.1 but it always fails to install. It says I am not connected to the Internet while I have all the network and second excuse it gives is that the software update is currently unavailable. Please help.

    Hi guys, I downloaded this new iOS7.1 but it always fails to install. It says I am not connected to the Internet while I have all the network and second excuse it gives is that the software update is currently unavailable. Please help.

    Hi Romantilizer,
    Hook your phone up to iTunes on the computer you sync with and do your update from there. This is a robust iOS release, and doing it OTA is not always successful. I tried on my iPhone a couple of times, and it aborted the update twice. Did it via the Mac, and it was fine.
    It takes a bit of time, so hook it up, make sure it is updating your phone, and then find something else to do for a couple of hours.
    Cheers,
    GB

  • When trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected

    Hi
    when trying to update my Iphone ios version I got an error message saying I`m not connected to the internet even though I`m connected
    thanks

    Hi there ramerr,
    You may find the troubleshooting steps in the article below helpful.
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    -Griff W. 

  • When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    When I try to download the windows support software it is coming up with an error message saying I am not connected to the internet but having checked the network diagnostics several times I am definitely connected but it still won't work. Any ideas?

    I get a problem like yours. I have a mac mini with 2 hdds the server and hd2 I installed windows 7 and the windows works fine. except it will not allow me to get on the net.  I get error 651.  I can boot back to lion and the internet connection works. I googled and error 651 does seem to show up.  I would like  a work around.

  • I am trying to install the new update and it says I am not connected to the Internet . Any suggestions?

    once again I am trying to download the new update 8.1.3 and it says I am not connected to the Internet which I am. Any suggestions ?

    Have you tried restarting or resetting your iPad or your router?
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
    Even though you are connected to the Internet, sometimes resetting your router can help. It's very easy to do. Just unplug it for about 30 seconds, plug it back in and let it start up.

Maybe you are looking for

  • Embedded SWF video = slow loading page?

    Hello and good morning, I have recently created a website on DreamWeaver 8 with three SWF videos (not FLV but SWF) embedded on it. The videos are supposed to be set at "progressive download" but the page takes ages to load up, as if the browser was l

  • Safari 4 with OS 10.5.4?

    The system requirements for Safari 4 are mildly confusing: "Safari 4 for Mac OS X requires Mac OS X Leopard version 10.5.6 and Security Update 2009-001 or Mac OS X Tiger version 10.4.11, 256MB of memory, and is designed to run on any Intel-based Mac

  • Multi language objects within transaction PPOSE and PPOME

    Dear guys, we have a global SAP OM system where we receive data from local SAP systems in different languages. On our global SAP system we log into English and therefore we can only see the objects which were created or translated into english. Is an

  • Payment adjustment against PDC

    Hi, Our SD person wants to capture PDC(cheque no) received from customer while adjusting the payment (i.e. payment receipt against which cheque no) against Bill.Can anyone plz tell me what standard setting is available to solve this issue or any conf

  • Mac using iPhoto with elements 9 saving file after editing

    I start with iPhoto select a photo to work with, make adjustment or add layer etc and then when I save the file I can never find it again! It says it is saving it to my iPhoto folder I started from but it is not there. Never had this kind of problem