HT1349 How do I get help with Itunes when I dont have a serial number for a Mac because I am not using a Mac???????

I just want to get some help using itunes.  I have downladed music - paid for music, and can't get it into itunes.  When I used th e'support' thing it just wanted to know my Mac serial numbers!!  I don't have a Mac I hace a standard non Mac PC.  So why can't I get help with itunes?  Its taken me half an hour to get into this support thing because every single name I chose was taken!!!!  Its just a nightmare.  I hate it!
And now it tells me I must 'choose a community' and itunes isn;t listed!  It gets worse!  So I chose any community because this is just a never ending nightmare.  40 minutes ago now I clicked on support for itunes and I ended up here!

Thanks again.  I bought two albums.  I've no idea what I use to open a zip file.  I just tell it to open and it ususally does but this time Windows media player won't do it!
I am in the UK and its 23.43 so I have to give up and go to bed now.  As I said I have had no probes with Amazon downloads.  I did email CD baby for help but they just sent the links that you offered earlier.
I have tried to burn to CD so I can listen that way but though I go through all the motions I can't add the tracks to the burn list by copying and pasting, and I can't 'drag the tracks here' beacuse the tracks aren't showing, just the whole album folder.  It looks like this:
SO02294360-catherinefeeny12-mp3 (1).zip
file:///C:/Users/User/Downloads/SO02294360-catherinefeeny12-mp3.zip
Show in folderRemove from list
Have to give up for today and go to bed but your responses are very much appreciated.  Thank you

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