HT1349 I am trying to burn music to a CD - message says: unable to locate the original file and will not burn the playlist. Is there a setting that I must change. ?

I am trying to burn music to a CD-R- message says: unable to locate the original file. Music is on the iTunes program but will not play or burn. Is there something I should change to be able to burn to CD?

If they were songs you purchased from itunes, try redownloading them from your purchases...
if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library

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HT2513 I can't delete events recurring annually...not part of birthday calendar, one's I've added manually. I've tried delete key, cut event, changing to no recurrence, they just revert to original recurrence and will not be removed from my calendar. Th

I can't delete events recurring annually...not part of birthday calendar, these are events I've added manually. I've tried delete key, cut event, changing to no recurrence, they just revert to original recurrence and will not be removed from my calendar. Events that occur weekly I'm able to delete, this is only happening with events recurring annually. Very frustrating. Thanks for any ideas.

If you are using a PC, log on to iCloud using Safari (rather than Explorer) to reset the photostream. Then turn iPhone/iPad photostream off and back on. I was getting the same server error as you and this advice from another blog worked for my iPhone and iPad. But I still can't get photostream deleted from my apple tv. There does not seem to be a photostream on/off control In Apple tv 4.4 software. I tried switching the screen saver to one of the ones that comes preloaded on the device, then back to photostream but all the old photos are still there. If anyone can help with this, I would appreciate it.

I just downloaded 10 songs and now trying to burn them to a CD, but it keeps popping up (an error has occurred (2131) ) and will not burn?? What do i do?

i just downloaded 10 songs and now trying to burn them to a CD, but it keeps popping up (an error has occurred (2131) ) and will not burn?? What do i do?

another messge popped up "Itunes can not connect to this iPhone(iPod).An uknown error occurred (0xE8000084)."

Im trying to bring a movie from imovie to a pc using a flash drive, but the movie file (.mov) will not play on a pc

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I would like to offer you some additional hair, but I've pulled mine out as well. I have created a slideshow of my daughter's new house (a very nice place indeed) as a house-warming gift, took all the pix myself with a throw-away camera made into CD's, imported all of the photos, cropped and enhanced with Iaza online free photo editor, re-saved the new ones to a folder, imported the selected ones into iPhoto, had the best thematic photo printed in 8x10 format, bought the black DVD's, made the MPEG-4 movie as well as the suggested exportable to iPhone, created a folder with the slides, crafted a nice playlist in iTunes, merged it all in iPhoto, but cannot successfuly export it into iDVD. The technical documentation and writing for some of this stuff is sloppy and sometimes unintelligible. The instructional videos are incomplete. The One-on-One fellow was most helpful the other day and said Apple doesn't really have or support an functional DVD creation tool and suggested I choose one or another "app" at the "app store", but the reviews for the two major ones are shallow in depth and I haven't yet sprunf for the $20-$40 download so I can re-experience the difficult learning curve. The Macintoshs I once used were incredibly intuitive; the iMac requires some study. The slideshow I have is imperfect becauae it keeps reverting to custom slide-specific choices I have decided (several times) that I do not want, but it keeps slipping back into "Ken Burns" mode and some of the photos don't work in that mode because of their format. But I will settle for less-than-perfect if I can figure out the best way to export the MPEG-4 I have created into a Maxell DVD-R some time before my daughter's toddlers aged 4 and 2 get into kindergarten.

My phone 5s did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.

My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone. This phone is not even 6 months old been in case no scratches. This is driving me crazy.

Connect your phone to a computer and restore your software using iTunes.

Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old.

I have an iMac that I am running OSX 10.8.3 on. I keep trying to install 10.8.4 but it will not install. I tried updating and installing several times and it restarts the computer but it will not install the software. My machine is about 8 months old so, it's in the newish range. HELP!

Sometimes the App Store version doesn't work correctly. In this case, install 10.8.4 with the Combo version > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US
The Combo installer is the safest way to update OS X, and it allows you to update more than one computer with a single download

HT1918 I have changed my new apple email address at the itunes store but when I try to buy an app on my iPad my old apple id (email) comes up and will not recognize the password. How do I change this? I tried going in through settings/tapping apple ID to

I have changed my Apple ID when I got a new email address and confirmed it. However when I go to my iPad to buy an app my old Apple ID comes up and will not recognize the password. I tried going into the settings on my iPad and tapping on the old Apple ID to go in to change it but it will not recognize it and I cannot get in on the iPad to change it. How do I change this ID on my iPad for the iTunes store?
Jaylsworth

How did you fix this??

I was on an online course website, logged in and working on an assignment. Suddenly the page disappeared and was not on the tabs either. I went to the home page and tried to log back in and it said I was already logged in on another browser window

Question
I was on an online course website, logged in and working on an assignment. Suddenly the page disappeared and was not on the tabs either. I went to the home page and tried to log back in and it said I was already logged in on another browser window and if I proceeded to log in again the assignment I was working on would be ended and I would receive a zero. I can't locate the browser window that I was signed in on. Help...I don't want to get a zero, but don't know how to get back into the website under my original log in & get back to my half completed assignment.

Hi,
Please try this: In Firefox '''History''' ('''Alt''' + '''S''') and check if it is listed in either '''Recently Closed Tabs''' or '''Recently Closed Windows''' or in the list below. If you cannot find it click '''Show All History''', on the left of the window click '''Today''' below '''History''' and on the right look for the site entry corresponding closely to the time when you lost it. If you cannot see the column heading named '''Visit Date''', you may have to enable it by right-clicking on the column header strip.
Also please note that the online course site may have redirected you to another site for the test, so it is also a good idea to look into site entries that may match the time.

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible.

HT1926 I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
The last version of iTunes compatible with OSX 10.4 is iTunes 9.2.1
You can down load iTunes 9.2.1 here:
iTunes 9.2.1

In trying to download Firefox 4.0, it "paused" at 37% of the way and will not finish the download. Why?

I could not open NY Times articles today because Firefox would not let me. I reported this twice. I received a window telling me to update Firefox ~~ and I'm trying to do this. As I said, Firefox download4.0.dmg paused and will not finish the download. It's been over 10 minutes and I don't know how to proceed.

You see the orange (on Linux gray) Firefox button if the Menu Bar is hidden, so you need to hide the Menu bar to get the new appearance.<br />
If you need to access the hidden Menu bar then press F10 or hold down the Alt key to make the Menu Bar appear temporarily.<br />
You can place the Tab Bar on top.
* View > Toolbars : [ ] Menu Bar
* View > Toolbars : [X] Tabs on Top

My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

My daughters iPod wont turn off and has a blank white screen. i tried to restore it to the original state and it is still the same. is this fixable? thank you for your help

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I recently burned 2 cds of music onto itunes, the first cd of music synced and appears on my 2nd gen ipod touch, the 2nd cd only appears in the itunes library and will not sync

Ipod not syncing
I tried to burn 2 cd's worth of music and two things happened:
1. 1st CD synced with my Ipod, but only as an album (touch 2nd gen) but, disappeared from itunes.
2. 2nd CD appears in my library but will now sync to my ipod
I have space left and am not at the 4GBgb limit.
Any help would be appreciated.

I have the same problem with my 2nd gen itouch.
I've tried other computer and my childrens iPods work on my computer so not a windows problem. I've tried reinstalling iTunes and resetting itouch as per apple support pages but nothing, it doesn't even show on my computer. Any help greatly appreciated :-)

HT1349 I've been desperately trying to locate my iPad for 3 days now. I'm traveling in the Middle East and do not have the Serial Number with me. The iPad was linked to my iPhone, how can I either locate the iPad, lock it, or find the Serial Number usin

I'm trying to find my iPad but I'm traveling and don't have the serial number. I cannot figure out how to use my iPhone to locate it. Can anyone assist?

Download the Find My iPhone app from the App Store to your iPhone.
Then, launch the app, log in with the Apple ID & password used for your iPad.
Note that unless you had enabled the FMiP function on the iPad under Settings > iCloud, you will not be able to track the device.

HT1349 I am trying to burn music to a CD - message says: unable to locate the original file and will not burn the playlist. Is there a setting that I must change. ?

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