HT1349 I can't start Itunes because of an error reading "Apple mobile device failed to start"
I'm having trouble getting itunes to load...I have had to uninstall it, and now cannot reinstall it. I am getting an error that says apple mobile device failed to start. Does anyone know what is going on??
Actually, so then I clicked abort on that tab and once it tried to install, it said failed to install itunes correctly -Error 7 (windows error 126)??
hiya!
"Failnumber:0x80040707
Description: DLL Functioncall went down: QTInstallCode.QuicktimeUnInstallProc (translated directly from danish.. :P)
good translation! i recognised that one instantly.
okay, in this context, that usually indicates a broken existing QT setup where the QT installation configuration information has been compromised.
here's what we'll try first.
Download and install the Windows Installer CleanUp utility and use to to clear any existing QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
... then use the QuickTime component of the complete uninstallation instructions in the following document as a guide to a manual removal of leftover QuickTime program files and folders on the PC.
Trouble installing iPod, iTunes, or QuickTime software in Windows
once all the old QuickTime has been scraped away, let's try another careful standalone QT 7.0.4 install.
does it go through okay this time? if so, does your itunes launch properly again?
love, b
Similar Messages
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Tried to update ITunes, but keep getting error: Service "Apple Mobile Device failed to start. Verify that you have sufficient privileges to start system services."
So how do I get my ITunes back?Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
During the installation of Itunes I get the following error: Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privledges to start system service. I then have three buttons abort, retry and ignore. I have hit each button once and got no good results.
Chaps and chapesses,
I too was having the same problem when I tried to update and then unfortunately uninstall and re-install itunes. But, like Nige above me says, you need to uninstall all your Apple software and then re-install itunes.
Have a look at the response given to this forum post:
https://discussions.apple.com/thread/5819470?tstart=0
I did exactly as the turingtest2 said:
I removed all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Then I restarted my computer, and the install of itunes worked like a dream. None of this ignore, abort, cancel nonsense.
Hopefully all your respective versions of itunes will work soon. Cheers Nigel280 -
When I tried to update my itunes I got a message srvice apple mobile device failed to start and retrying elicits the same message. What do I do?
The most complete resolution is found in the user tip: https://discussions.apple.com/docs/DOC-6562
-
When I open iTunes I get an error message "MSVCR80.DLL missing". I downloaded this .dll and installed in C:\Windows|System32. I then scanned my computer to fix registry errors.I uninstalled iTunes and reinstalled and got the following error message "Apple Mobile Device failed to start".
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
cannot install itunes I get a message that apple mobile device failed to start.. verify that you have sufficient priveliges to start system services
Hello, Edward.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H. -
Question: on trying to install iTunes got the following message: "Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privileges to start system services. I am this computer's administrator. What should I do now?
The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
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I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2 -
In updating my iTunes,I got a message "Service Apple Mobile Device failed to start. verify that you have sufficent priviliges to start system services". Cant figure out what to do
So many people are having this problem! Doehunter's instructions here worked for me! Hope this helps. https://discussions.apple.com/message/23824640#23824640
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I'm trying to install itunes, but it's saying "service-Apple mobile device failed to start, verify you have sufficient privileges to start system services. What do I do?
The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562
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when installing itunes I received the following error "service Apple Mobile Device failed to start, verify you have sufficient privileges to start system services"
Me too. And if someone comes back on here with the same solution of "uninstall and re-install", please provide further advice after you have done that 3 times and the program still has the same problem in addition to the "failure to load the C runtime library" R6034 issue. I have removed itunes 3 times however I do not have permission to remove the program files/apple file and the uninstall doesn't remove it.
You're not alone buddy.
Frustrated. -
During the latest iTunes download I received the following error: Service '(Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
Please Note I am the system Administrator
-
I have an HP Pavilion zv6000 laptop with which I have used iTunes for years. I downloaded iTunes version 11.1.4.62 and rcvd error msgs (Apple Mobile Device failed to start. Verify sufficient privileges to start system svc. Then a MSVCR80.dll not found.???
Hello Don,
Thank you for the details of the issue you are experiencing with iTunes. I suggest removing iTunes and all related components and reinstalling iTunes for the issue you described. The following article has steps to do this(it is important to remove all components in the order listed):
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
I recommend continuing with these articles if you continue to experience issues with iTunes:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I was asked if I wished to download the latest version of iTunes to my computer. I have failed to do so. Error message : 'Apple Mobile Device failed to start'. Verify that you have sufficient privilages to start system services. I have uninstalled iTunes and reinstalled it and continue to receive this message. I have untl now had no previous problems downloading iTunes.. any help would be greatly appreicated.
I tried and don't have that.
Doublechecking. Do you mean you you don't have the QTMovieWin.dll?
Did you proceed with the measures after that? (In the second box?) -
When updating to the latest iTiunes, download and install work just fine until alomost to the end, when the install stops and I get the following message: 'Service Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. That's all I get, and install stops completely after asking me to choose either "Abort', or 'Retry',
But I know I have privileges because my iOS devices (iPads, iPad Mini, and iPod Touch) work just fine.
So now, I can't use iTunes on my computer because I can't download the software.
Great!Hello Clage,
The following article provides steps that can help get the Apple Mobile Device service sorted.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Cheers,
Allen
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