HT1349 I just purchased new PC with windows 8.1 and downloaded Itunes, but when I try to add my Music Library from the back up dvd's I created off my old computer it doesn't automatically start the back up process like it did before. How can I "restore"

I just purchased a new PC with windows 8.1 and downloaded new itunes, but when I try to "restore" my music library from the DVDS i made from my old pc it doesn't automatically restore my library as it used to. How do I restore my music library from DVDS?

Thanks but I already did read all of the help notes, which aren't very helpful for this. I did find out the problem- Apple.....they evidently changed one of the major upsides to their old software- being able to back up your entire library onto dvd's- so you can longer do that or restore from the dvds created from older versions of itunes. I suspect greed is at play in that Apple now wants you to pay $24.95 per year to use a "cloud" service where they back it up for you. I can buy a lifetime supply of back up dvds for one year's worth of cloud. So I am now looking into other music software as I am Appled-out. There is no reason for them to take away the back up portion of the software other than to sell you thrir cloud service. As we have already given them a ton of money for 5 Ipods and a bunch of music, I think we have contributed enough. Time to look to solutions outside of the Apple money tree. But thank you for reading and replying.

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TS3212 i have a new pc with windows 8, i've downloaded itunes but there is no evidence of it that i can find but when i go to redownload it comes up with 'thanks for downloading itunes'... any help would be appreciated

i have a new pc with windows 8, i've downloaded itunes but there is no evidence of it that i can find but when i go to redownload it comes up with 'thanks for downloading itunes'... any help would be appreciated

See the futher information area of Troubleshooting issues with iTunes for Windows updates for download advice and direct links if required.
See this migrate iTunes library post for advice on moving the library over from a previous computer and this post on deduplication.
tt2

I recently bought a new computer and downloaded itunes but when i try to sync it, someone else's apple i.d. shows up and i don't know the password. I try to authorize my computer but it still won't let me

I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so much

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?

Just bought new pc with Windows 8.1 and cannot re-install InDesign CS3. Can anyone help?

Hi Dale,
You can follow the article: System requirements | InDesign to check whether CS3 products can work on InDesign CS3.
Also please let me know what error message you are getting while re installing InDesign.
Thanks,
Ratandeep Arora

ITunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

iTunes Match info says"With iTunes Match, you can download some or all of your music directly from iCloud on a total of up to 10 devices and computers." but when I try to add a computer it tells me i have reached my maximum of 5 computers.

You have old computers authorized that you are no longer using more than likely.
From http://www.apple.com/itunes/features/
Authorize and Deauthorize
Purchases you make from the iTunes Store can be played on up to five computers that you authorize using your iTunes Store account name and password. To authorize or deauthorize a single computer, choose Authorize This Computer or Deauthorize This Computer from the Store menu. If all five authorizations are being used, you can deauthorize all your computers at one time by choosing View My Account from the Store menu and selecting Deauthorize All.
You can then restart the authorization process with each current device.

I downloaded itunes but when i try to install i get an error saying "There is a problem with this windows installer package. a programe required for this install could not be run" can anyone help?

I downloaded itunes but when i try to install i get an error saying "There is a problem with the windows install. A programe needed to install could not be open"
can anyone help?

Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix.

I downloaded itunes to my computer, but when i try to add my music to my iphone it says cannot connect to the iphone store

I downloaded iTunes on my computer with windows 7. when I try to add my music to my iphone it says cannot connect to the iphone store

Is this a new computer?
Have you transferred your library to it?
Have you authorised the computer to your Apple ID?
Are there app or media items on the device that aren't on your computer?
I suspect if there is any protected content involved anywhere in the mix, apps for example, that iTunes will want to "phone home" to check.
If you haven't transferred your library see Recover your iTunes library from your iPod or iOS device.
tt2

HT1926 After getting error 7, i un-installed all apple sw and installed iTunes, but when I try to open it, I get the message that the Library cnnt be read because it was created by a newer version of iTunes. What do I do?

After getting error message 7, I un-installed all apple sw and installed iTunes, but it would not open. Received the message that iTunes Library cannot be read as it was created by a newer version of iTunes. What do I do now?

Hey I finally got an older vesion of itunes to work!!! 10.7 x64 for windows 7
After uninstalling all apple products even quicktime
I had to delete everything from (program files, and program files x64, program data,)
And all downloads from apple, and I went in to search deleted other stuff from apple, and itunes
But definently not my itunes library and Playlist
Down loaded 10.7 x64 for windows 7, but checked (do not start when done)
Then I emptied my recycling bin and restarted my PC
I ran geek tech tool box same as reg cure pro, also PC Tools registry cleaner, and CC Cleaner
Then I emptied my recycling bin and restarted my PC
And wallah... It finally works, and I Love the older version anyways.
Easier to download and transfer music!!!!!

Just bought new PC with windows 8.1 and installed the 64bit tunes as instructed by the new PC. Only a small part of my music library is now showing but can see all the files in the itunes folder on an eternal hard drive linked to my old XP pc.

Problem - changed PC to one with Windows 8.1 ( previous from 2006 with Windos XP). Previously all ITunes stuff on an external harddrive as 80 gigs of music too much for the old PC
When attached Harddrive to new PC was told needed to install the new 64 bit iTunes as 32 bit iTunes not compatable.
Did so but only a very small portion of my music is showning - though rest of Library is still on the external drive in the folder.
Help please
Thanks

Again many thanks. I have tried to tidy up the folders as per your idiot guide- which term is appropriate for me
Under iTunes Media though I do not have folders for Books,iPod Games, Mobile Applications, Movies, TV Shows so I only have Auto Add to iTunes, Music, Downloads and Podcasts - My question here is is this OK.
Next - Library files that you mention are there but do not end .itdb
Next - in the main iTunes folder followingon from Artwork and Media folders there is some other iTunes database stuff like Library Extras, Library Genius, Library and Music Library(xml) all dated 10/02/12 plus MimiPlayer .dll dated 21/02/14 and Set Up Short Cut dated22/03/14
AND there is also a Programme Files folder with a sub folder holding file folders called CD Configuration,iTunes Resources, iTunes Help Resources, iTunes Mini Player Resources and Mozilla Plugins all dated 24/03/14 ( when I downloaded the new iTunes) and then a lot of application extension stuff from 2011
To recap I unistalled the old 32 bit iTunes and installed the new 11.1.5 (64 bit) version over the weekend SO is any of the old stuff listed above required.
Outcome right now is that as previously I can only call up the Downloaded music not Podcats or CD copies.
Regards
David Pugh

TS1389 just purchase a laptop with windows 8.1 and i am unable to login in into my itune accuont. what do i need to do?

what do i need to do to install itunes on windows 8.1?

Hey smontoy01,
Thanks for the question. You can download iTunes from the following resource:
Apple – iTunes – Everything you need to be entertained.
http://www.apple.com/itunes/
If you have trouble installing iTunes, see this resource:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

I downloaded itunes but when i try to sign into my itunes account a little window pops up that says an unknown error accured and that they cant access itunes store at this time.

i have a new iphone 3 and i need to sync it to itunes but that little window pops up whenever i click the iphone or whenever i try to log in...what do i do?

Try here > https://discussions.apple.com/docs/DOC-4831

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

cujoftw wrote:
wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
No, you can easily migrate your entire library from one working compter to another.
If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
tt2

I just purchased moutain lion. I'm trying to download it but it doesn't. The download icon comes on with the bar below it. But no blue line appears. It's my third try. This last time I've waited for 15 minutes.

I just purchased moutain lion. I'm trying to download it but it doesn't. The download icon comes on with the bar below it. But no blue line appears. It's my third try. This last time I've waited for 15 minutes.

Welcome to Apple Communities
Pause and resume it. If it doesn't work, press Shift key in boot, open App Store > Purchases and download, and if it doesn't help, http://www.apple.com/support/mac/app-store/contact

I had an early version of photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older photoshop?

I had an early version of Photoshop (2.0 I think) that worked perfect on windows vista. I bought a new laptop with windows 8.1 and the Photoshop won't install. Which version of Photoshop compatible with Windows 8.1 is closest to the older Photoshop?

I think you mean Photoshop CS2. Photoshop 2 is from around 1992. The old Adobe activation servers were taken down. CS2 is about a decade old Adobe made a new download for old customers that legal customers can download and install. Download Acrobat 7 and CS2 products

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
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HT1349 I just purchased new PC with windows 8.1 and downloaded Itunes, but when I try to add my Music Library from the back up dvd's I created off my old computer it doesn't automatically start the back up process like it did before. How can I "restore"

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