HT1349 I keep getting a compatability message trying to run my iTunes on Windows 7. I have reinstalled iTunes and ran diagnostics and keep getting the message. I also have been intouch with Apple Support. Why doesn't it work with Windows 7?

I keep getting a compatability message trying to run iTunes on Windows 7.
I have tried contacting Apple Support and sent a print screen picture.

Refer to this article:
iTunes for Windows: How to turn off Compatibility Mode
http://support.apple.com/kb/TS1489
Uncheck all boxes in Compatability tab.

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Limit to I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?

I just recieved this message when trying to email a itunes gift certificate, "This purchase would exceed the maximum Gift Certificate purchase amount for this Apple ID".Why I am limited to gift certificate and not other purchases.?

Chris CA, 62,910 points. Dang...that's a lot of support. Before I start, let me say Thank You! You need to answer a lot of people's questions to achieve that.
1) You slightly misunderstood my letter through no fault of your own. It was a generic compilation of information submitted by members of this discussion turned into a letter by me for use on the Apple Feedback site. I myself did not receive an e-mail. I actually was prevented from purchasing any more iTunes gift cards at a certain point and was given a cryptic response from the iTunes store that my request could not be processed. It was only after investigation on my part that I found out the reason was the $100 max per 30 day rule. I'd try to find where in the Apple's support site I did find that information...but, well, you are just going to have to trust me. However, others in this discussion stated they received the information in an e-mail. I used that fact in my letter as it seemed to create a less "cumbersome" feedback submission.
2) "Why look for iOS apps?" That's a good very good question! I miswrote. I should have said "OS X apps." That is where iTunes is located on the Feedback Site. Good catch. As you know (62,910 points is a lot of "knowing"), when you submit feedback you must click on the item of which you are going to write. I must be so ramped up for the impending release of the new iPhone that I had iOS on the brain. My bad. :-)
3) In all the time this discussion has been alive (over a year), and in all my googling, I never read about an option to contact iTunes support and ask them to remove this limit from my account. It is too bad you didn't come to this discussion when it started in May of 2011 to offer that piece of advice! Surprisingly, that information wasn't anywhere on the Apple site where I read about the $100/30 day limit. Maybe it is there now. But, it sure wasn't there when I read it. It would have been very helpful.
4) You say "(which they can do and often have done for many people here)." I am curious, what do you mean by "here." Not "here" as in "here in THIS discussion forum." Right? I don't see anyone in this discussion aware of that information and posting it for others to read. By "here" I assume you mean the ENTIRE Apple Support Community. Unfortunately, until you arrived on the scene, none of those from that gigantic "here" came across THIS discussion to share their good fortune and knowledge about removing the $100 limit on iTunes gift card purchases per 30 days.
Well, I think that wraps it up for another day. I am off to iTunes support to get this limit removed from my account.
Adios amigos!
Mr. Luigi

I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas

I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas

You stated; " I have been successful with My Power Mac "
A Power Mac is incapable of being upgraded to Mavericks. It is a PPC Mac which can only run versions of OS X up to 10.5.8 and no higher. Any version of OS X higher that 10.5.8 requires an Intel processor to run.
Does the iMac meet the hardware requirements for Mavericks?
Allan

When I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

I tried to start my itunes and I recieved the message that itunes has stopped working what can I do to fix it?

When I try to open up itunes I am getting the message that itunes has stopped working and then microsoft sends an error message to find a solution. What can I do to fix my itunes?

First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!

I tried updating my iPod touch like 5 or 6 times and rite at the end it says ios 6 can not download error why didn't it work?!

I have an iPod touch 4g and I tried to update it to ios6 today and all it kept saying was error help me please!?

If you are doing the Update on your computer and using windows...
Temporarily disable your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/

Am trying to upgrade my itunes, and halfway through the process it says the older version of itunes cannot be removed

Am trying to install the latest version of itunes, as i need to get my new iphone up and running, halfway through the install it says the older version of itunes cannot be deleted. what do i do now?

Akeenleyside,
Are you removing your Apple software in an attempt to update to iTunes 10.5? I ask this because I am getting the same message when trying to install iTunes 10.5.

I bought Reveal Sound's Spire Synthesizer, can't open and use the plug-in nor type in my license key? Why doesn't it work?

I validated it with the Audio Units Manager and everything was successful.
Still i can't open and use it?
Im really frustrated about this. Since it cost me more than 100€ to buy this synthesizer.
I want to use it and i thought it would be simple to do, but it seems to be the hardest thing ever..
I deeply hope someone can help me!?

As you dont say what happens when you try to open it... I'm assuming you cannot find it.... which means you might be looking in the library for it and it will not be there..
1) In Logic's Prefs turn on all the advanced tools. Now Logic will work in full 'Logic Pro' mode with all features available... and not the cutdown 'Garageband Pro' mode..
2) Create a Software Instrument Track, unchecking Open Library... If you cannot see the Open Library check box click on Details...
3) Click on the Instrument Button for that track in the channel strip
4) Look for the AU Instrument section of the popup menu that will appear..
5) Find Spire listed there.. Click on it...

HT4236 I tried to synch to iTunes and it deleted the photos on my phone instead. Is there any way to retrieve them?

I recently lost all of my files do to a hard drive crash. The backup service (which I will never use again) didn't back all of my photos up, but I had them on my phone. I hooked the phone up and it automatically went into some sort of synch mode, but instead of putting the photos onto iTunes, it deleted all of the photos from my phone! Now they are synched with the smaller set, and I've lost precious photos! I'm so upset!! Is there anything I can do or is it lost.
I have some on my iTunes but I'm afraid to synch and loose those as well. can someone help me?
I'm on iPhone 4
iTunes 10.7
thank you

Quit the photos app
Double tap home button, hold icon til it wiggles the tap the red dot

I have an iphone 4s that has been hacked. Apple support has suggested that a 3rd party software has been downloaded replacing apple software which enables the hacker to screen share. I need all the info about how it was done, and how to fix the problem.

I have an iphone 4s that may have been hacked. Apple support has suggested that a 3rd party software may have been downloaded allowing screen share. I need all the info I can get as to how this could have been done and how to fix the problem.

The only way the iPhone could have been hacked in such a manner, at least by any method currently confirmed, is if the iPhone was jailbroken. Was yours?

Just tried to update my iTunes and now I can not reopen it or it freezes

Just tried to update my iTunes and now I can not reopen it or it freezes

Try this: http://support.apple.com/kb/TS2570

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

I recently bought a lightning to 30 pin adapter for my new iPad so that I could continue to use my 30 pin to VGA cord, but when I plug the VGA cord into it it says it is not supported. They are all apple products, so why doesn't it work?

If it is a lightning to 30 pin adaptor, and you have a 7th Generation Nano it has to fit the Nano.
This is lightning to 30 pin adapter: http://www.bestbuy.com/site/Apple%26%23174%3B---Lightning-to-30-Pin-Adapter/6651 936.p?id=1218803450821&skuId=6651936#tab=overview
Is this what you bought?
You need to contact Sony and see if they model you have is compatible with the docking adapter. It may not be.

When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

When I connect my iPod touch it tells me that I need a new version of Apple Mobile Device Support and to uninstall iTunes and then re-install it, I've done that twice with the newest version of iTunes and it still doesn't work?

Try:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

When i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

when i try to update my itunes on my pc i keep getting the messaage that there was a problem with the installer and it could not finish. how do i fix this? i`ve tried to download 3 times already.

Hi
I've got a similar problem. iTunes v10.2 worked fine, but when I tried to update it to 10.5 I got a 'Bonjour' error. I eventually solved that but I still couldn't upgrade to 10.5, so I deleted every single Apple, Quicktime, iTunes, etc file on my PC using Revo Unistaller (because the normal Windows Add/Delete programs wouldn't work) but now, when I install the latest iTunes version from scratch (on XP SP3), it says: "the installer encountered errors before it could be configured.... your system has not been modified"
Any ideas?
Rick

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

I'm trying to purchase printable ITunes cards -- which I've done in the past...no problem. Now a message reads: this Apple ID does not support this purchase....or something to that effect. What do I do?

First of all, I think you are confused by something.
You don't print cards. You print Certificates. So which item are we dealing with here first of all?
Also, you can't buy gifts with just Store Credit, so do you have a linked CC?

HT1349 I keep getting a compatability message trying to run my iTunes on Windows 7. I have reinstalled iTunes and ran diagnostics and keep getting the message. I also have been intouch with Apple Support. Why doesn't it work with Windows 7?

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