HT1349 I recently upgraded my iPad to the ios5 and now my already downloaded videos will only play the music with no video, any suggestions?
I recently upgraded my IPAD to the ios5 and now my already downloaded music videos only play the music and no video plays. any suggestions?
When you say that the orientation lock doesn't work, we have no way of knowing if that means that the screen is locked in one position only, or that it will not lock in one position only. So try something g very basi and reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
In the camera app, you have to swipe up and down on the screen to move between photo, video and the square photo mode options, so are you even in the correct mode to take videos?
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Hi, I'm pretty new to itunes. I bought a song and it downloaded, but will only play the first 3 seconds? Any idea how I get it to play the rest of the tune?
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.) -
I can start new website in BC, but my old one that I had up and running will not 'link' to my upgraded BC package
This is because it really only supports the features in that. It does not handle all the layout features etc. You can fudge your way using it to build with the higher plans but it does not have access to a lot of the features. So you need to be aware of that.
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I have recently upgraded to OSX 10.8.2 and now find that I cannot operate my scanner, an hp psc 1310 series printer/scanner. I get a message saying that Power PC is no longer supported. I am still able to print on the same device. What should I do?
Hi,
PSC 1315 no longer supported for scanning since Mac OS X v10.5 or while using any newer OS, there is no scan software provided by either HP or Apple (Image Capture)
You may find this information stated below for Leopard, the same apply for any newer OS version:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01234231&cc=us&dlc=en&lc=en &os=219&product=374568&sw_lang=
Image capture will not recognize your device as well, only print is supported as you may find listed for teh PSC 1310 Series below:
http://support.apple.com/kb/HT3669#HP
Although there is no official scanning support for your device you may still try the 3rd party VueScan software which list your scanner as supported and compatible with Mountain Lion:
http://www.hamrick.com/vuescan/hp_psc_1310.html
Shlomi -
I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?
I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple. -
I recently upgraded our iMac to Yosemite OS and now have a problem with Photoshop Elements 11: the move tool selects an image or text layer, but then I try to drag the selection somewhere else on the page and it snaps back to the original location, however the arrows will move it OK. Also I cannot drag the selection to another photo in the photo bin as before.
Hi,
Please refer: http://helpx.adobe.com/photoshop-elements/kb/pse-stops-responding-yosemite.html
Thanks,
Anwesha -
I recently upgraded my phone to 5.0 and now cannot access my ringtones theat were purchased. They are in my itunes on the desktop but won't sync to my phone. Any suggestions??
OK. In iTunes on the computer, since you have the ringtones there, one simple method to try would be to drag them to the desktop, and then directly from the desktop to your phone in the Devices menu in iTunes.
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I got the ipad mini wi-fi version. Recently I've passed on ios7.02 and now my normal access to wi-fi became a great problem. Is any possibility to resolve this problem?
Hello bettyf25
There could be a few things that could cause that issue. One is to make sure that the router settings are set to the recommended settings. The other is to go through the troubleshooting steps lied out in the articles below. This should give you a good starting point to get the issue resolved.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I upgrades my iPAD 3 to iOS6 and now I can't open my Safari RSS bookmarks. Any ideas to help?
I upgrades my iPAD 3 to iOS6 and now I can't open my Safari RSS bookmarks. Any ideas to help?
I've installed 3 different RSS readers and none of them "grab" the default flag for RSS feeds.
I've also uninstalled the Podcasts.app, then re-installed a couple of the readers and Safari still has no idea what to do with them.
What's most annoying is that Safari declares it doesn't know what to do with a feed and offers to load the iTunes Store so I can pick an RSS Reader to install, and then the iTunes app declares it can't connect to the store (even when I'm already on the store or downloading an application at the time).
And yeah, I've tried the fixes for the cannot connect errors (Date/Time flip, reinstall bought app, setting DNS to Google even though it was already fine, and clearing Safari's cache just in case).
This is absolutely pathetic. -
Recently upgraded to a Canon Mark 3 and now having issues with my RAW files in Bridge and Photoshop. I have operating with CS4. Photoshop produces and error " Could not complete your request because photoshop does not recognize this type of file"
Assuming you mean 5D Mark III, Photoshop CS4 cannot directly open raw files from your camera.
Generally speaking, Adobe stopped updating older versions to be able to read raw files from newer cameras when they released a new major version of Photoshop. Photoshop CS4 is no longer receiving Camera Raw updates.
You can double check this yourself:
First you need to determine whether Adobe has released support for your new camera in your version of Photoshop. To do that, look at these two pages. You'll want to find out the earliest version of Camera Raw that can support your camera, then what version of Photoshop can run that version of Camera Raw.
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
If you find your camera is supported by your version of Photoshop, you need to download the latest update for Camera Raw. There's more information on how to do that here:
Keeping Photoshop Up-To-Date
If your version of Photoshop cannot support your camera, you can download and install the latest version of the free Adobe DNG Converter, which can take your raw files as input and put out DNG format files, which your version of Photoshop can open.
Photoshop Help | Digital Negative (DNG)
The DNG converter DOES work, but if you want maximal quality from your raw files (not to mention the convenience and ease of use of directly opening your raw files) you'll want the latest version of Photoshop. Adobe has made substantial improvements in raw conversion quality in recent years.
-Noel -
I recently upgraded to IOS 10.9.5 and now I can't export anything from final cut Pro X. Could somebody please help me with this?
SSign in to the App Store using the Apple ID that was used to purchase the software.
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I recently upgrade my mac air to maverick and now my version of iphoto won't work. What can I do??
I recently upgrade my mac air to maverick and now my version of iphoto won't work. What can I do??
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1
OT -
I recently upgraded to iOS 7.0.3 and now my iPhone 4S will only sync purchased music to my phone from iTunes. Help! I have TONS of music that I have bought and burned to my computer, but cannot listen to it on my iPhone. This seems ridiculous!
Also, it's taking FOREVER (over an hour) to sync my iPhone to iTunes...
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I am unable to charge my IPAD on the computer and it says not charging. Tried on 2 computers but same issue. Any Suggestions?
That's normal. Most USB ports dont' put out enough power to meet the iPad's requirements. (It says 'not charging' even though there is a trickle charge...it will charge over USB, but it'll take hours and hours)
Your iPad is best charged with the supplied charger plugged into the wall. -
Today I updated my iPad 2 to IOS5 and now I don't have a calendar on my iPad but it is still on my iPhone and iMac. Can anyone help me please?
Hey there johnnyb141,
It sounds like you are are connected to your cellular network but cannot get cellular data to work when trying to surf the internet with Safari. First I would check in the Settings to see if Cellular data is enabled, or if Safari is disabled in the Cellular settings:
For the following options, go to Settings > Cellular Data and turn the options on or off, or follow the onscreen instructions.
Turn Cellular Data on or off. If Cellular Data is off, all data services will use only Wi-Fi—including email, web browsing, push notifications, and other services. If Cellular Data is on, carrier charges may be incurred. For example, using certain features and services that transfer data, such as Messages, could result in charges to your data plan.
From: iPhone User Guide
http://help.apple.com/ipad/7/#/iPadbfe780eb
If it is turned on, and Safari is enabled, I would next try the troubleshooting in this article:
iPad (Wi-Fi + Cellular Models): Troubleshooting a cellular data connection
http://support.apple.com/kb/TS4249
Thank you for using Apple Support Communities.
Take care,
Sterling
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