HT1351 I have 2 ipods -1st generation Nano and I pod Touch. I tunes will not sync with the former. It appears this has only been a problem since downloading I Tunes 11. On connecting the Nano I Tunes does not seem to recognise it in any shape or form.

Old Nano will not sync with I Tunes ? dates to downloading I Tunes 11 Using original connections ? Any comments

Never mind, turns out that by uninstalling the programs "Megakey" and "Megaupload" it had resolved this issue.

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Hello. I have iPod 1st generation. It's on recall program. Which kind iPod I receive for replacing?

Hello. I have iPod 1st generation. It's on recall program. Which kind iPod I receive for replacing?

Same model, with same capacity. Only certain serial numbers qualify. If your iPod is registerred, you should have received an email from Apple.

This has never been a problem in the past, but when i insert a CD into my macbook, iTunes does not ask me if I want to import it and it ejects the CD. I have tried several different CD's and can neither play nor import them.

This has never been a problem before, but when I insert a CD, iTunes does not ask me if i want to import the songs. It will not play the CD and ejects it. I have tried several different CDs and cannot import or play any of them. I can play songs that are already in my library Suecq5

Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
and PRAM How to Reset NVRAM on your Mac - Apple Support
If that doesn't help you can try a cleaning disc, or a shot of compressed air but chances are good that your optical drive has failed. You can either replace it or buy an inexpensive external unit (but not Apple's as it won't work on macs with a built in drive working or not).

Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

Photos from the Internet will not load correctly. I get white boxes with blue question marks inside. This has only been happening for the past 3 weeks so I'm not sure why it is happening.

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Has anyone else had problems since downloading latest update? My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

Has anyone else had problems since downloading latest update? My iTunes stopped working and mobile device won't download, I now don't have Apple to backup my iphone?

As i've posted in this thread:
http://discussions.apple.com/thread.jspa?threadID=746408&tstart=30
I've tried everything others have suggested without any luck.
Now I'm stuck with a 300 bucks mp3 jalopy.
My big question here is :
why aren't we hearing from apple? why aren't they saying something like "yeah we messed things up but be patient. we are trying our best to fix it..." ?
I was thinking to buy the macbook pro but now I'm afraid of the day things will get messy with that too.
Pentium 4 Windows XP

HT4589 When using compressor voice is not sync with video. What causes this and how to fix it, please?

When using compressor voice is not sync with video. What causes this and how to fix it, please?

Although you say you have let the battery drain, was it for long enough? Since nothing else that you've tried so far has worked, I suggest that you leave the iPod unplugged for at least four days, preferably a week. That way, if something is stopping the iPod from turning the screen on, then whatever it is will drain the battrey. However, since the screen isn't on, that may take longer than if the screen was on.
Then, after that time, plug the iPod into a power source and leave it alone for at least thirty minutes. Only after thirty minutes will it show any signs of life, but you should leave it until it is fully charged before trying to use it.
If you get to this stage, the fact that the battery has drained will cause the iPod to reset when it springs back to life.
Let us know how you get on.

HT4623 my new iphone is not syncing with my mac computer says i need itunes 10.7 but i downloaded 10.7- still says same thing- what to do?

my new iphone 5 is not syncing with my mac computer- computer says i need itunes 10.7; i downloaded 10.7 but it still is not syncing

If you didn't install 10.7, install it. If you did, launch iTunes straight from the Applications folder.
(81525)

When I click on an action, nothing happens unless I keep moving the mouse pointer. This has only happened since I upgraded to version 6. Interestingly, the some situation is with the "SafeCentral" software.

This happens every time I click on a button or text that does something like, after entering some information then clicking on say, a button to "Continue". The screen freezes and the little symbol on the left hand side of the tab stops rotating, but starts as soon as I move the mouse. If I stop moving the mouse the screen freezes again. I also have installed on my computer the application, '''SafeCentral''', which I know uses Firefox. This problem has only been encountered since I updated to version 6 and also when SafeCentral update the Firefox version they use.
Wired or what!
Thank you for any assistance you can offer.
Regards
Michael Murray

Thank you for your prompt reply.
I think you have identified the problem straight away, well done!
I first encountered the problem a couple of months ago with an update on Safe Central, (protected environment) software. SC uses the Firefox browser. I won't insult you by explaining what the program does, I'm sure know better that I. I didn't have this problem with Version 5 of Firefox, so I conclude the easiest way to solve this issue would be for me to uninstall v. 6 and reinstall V. 5. As I only use SC for online shopping I can live with this miner irritation. I also notice the Trend Micro Toolbar, though it appears on the Firefox screen, does not monitor the web sites or check email addresses.
So the TM boffins also have a problem with V.6, but I wager they aren't aware of it yet. Just in closing, I also use Chrome and Internet Explorer that work perfectly well. The problem defiantly lies with Mozilla.
Kind regards
Michael

I have ipod 1st generation, need instructions on how to download the free apps on the itunes.

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You need at least software version 2 to use apps
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Made big mistake of downloading Mavericks today.
Been struggling with all the FUBARd messes it caused, ALL DAY.
Google basic buttons don't work--can't log out or other basic functions.
Website use is impaired.
It took almost 3 hours to do a basic online order on one of them--at this rate, I'll be out of business soon, and it's seriously impairing Christmas preparations!
Google Voice/Video are screwed up, had to RE-download their voice/video plugin all over again--again.
Voice/video quality is REALLY poor.
Lag times in so many things are bad.
Thought this would download WITH the better writing/bookkeeping programs--NOT!
Mac Maps is piddle compaired with GoogleMaps.
The Email program on the desktop is REALLY hard to use, has few useful functions. It's MAYbe good if one only has ONE email; using it with severeal various email accounts is a serious liability in many ways--like filing, sorting, marking, etc.; no clear way to move email files to an external drive to save, to unload the HD.
HOW can Safari and Mavericks be fixed?
IF not, HOW can I REMOVE Mavericks and get back to Mountain Lion--which was not too great, but certainly more functional than Mavericks!
I NEED my web-based emails to work--NOW...NOT when Mac finally gets around to fixing things sometime later.
I NEED online ordering to work--NOW--not later when Mac finally gets around to fixing things.
PLEASE someone--any help out there? I couldn't even find but a rare hint that Safari 7.0 even exists--much less that anyone admits it's got problems, nor fixes for it.
What to do? Throw the whole unit out? Wipe and reboot? Dumb it back to OS 10? HOW? WHAT?
[freaking out here...]

Zak Adelman, LexSchellings,
It's a shiney new computer. Came loaded with Mountain Lion.
Too busy learning to use the blessed thing, to download anything....except...
The only pluggin that had to be loaded, was Google Voice-Video pluggin, while Lion was still it's OS. [AND been using the Safari that came already in it.]   Had to do that a couple times--nothing new there--that plug-in had to be re-loaded when using a PC, too--THAT happened even before Google slammed everyone into coerced use of it's Google+.
    [I understood from others, that Firefox won't work in Mac units--or I woulda put that in it to see if that solved anything]
This unit seemed a bit sluggish from the git-go, out-of-the-box.
I figured that was probly the local DSL here---rural DSL is...um...our DSL's not something to brag about, but it's the best we can do...
The difference between speed of loading pages, etc. on the new Mac, was --not-- toooo terribly different--though yes, slower on Mac....and chalked it up to my inexperience with Mac.
Been trying to get things up and running for a bit over a month now.
NOT doing very well at it--just barely getting by; rapidly falling behind what needs done [work].
Google worked just --OK-- when OS was Lion, as did the Google voice/video--slower, and voice-video was kinda scratchy or glitchy, but worked enough to --get by--.
Loading Mavericks, ruined that.
VOIP calls via Google talk have bad echio, static, cut-outs; video calling was pixilated or not working; WAS cued to re-load it's Voice-Video plug-in....which seemed to help a bit, though not very well; it only helped the Voice-Video some, not all--figured that was probably Google issues, less than Mac's, since Google has been increasingly dysfunctional as they have twisted it to be a social media-dominant thing.
[[now seeking an email venue that does what Gmail was good at, including the Voice-video calling, that has no intention of turning itself inside out to be "social"]]
Can't sign out of Gmail or Google+, nor use buttons in upper right corner with the drop-down menu.
NO buttons in upper right corner cluster on Gmail work, except the name+ button to toggle over to Google+---which I don't need! [yeah--THAT's a Google problem!]
Can only switch to HTML version by catching that button as the account signs in--if one fails to be fast enough with their fingers, it goes to Google+; can't get to email unless type in mail.google.com.
Managed to catch that button today, and clicked to use HTML "permanently" until these issues get solved.
ALSO:
Have fairly new [about 1 year?] HP bluetooth printer-scanner.
BUT, after Mavericks loaded: it HAS the unit listed, HAS drivers for it, HP unit IS listed as default printer, everything --seems-- "go",
.....except Mac keeps posting it's out of ink, and/or, not hooked up, and/or not turned on--even when it is on.
It's SUPPOSED to be blue-toothing that printer/scanner.
It did it for Lion, before loading Mavericks, even though it was troublesome to get it to work, it at least HAD printed one document when Lion was the OS.
Thank you...Downloaded EtreCheck:
BTW: Trying to copy/paste data from that check list, to this post, was achaic:
had to use Edit, select all, then use edit again to get it pasted--the mouse buttons weren't allowed to copy-paste using right-click functions [is this a relic limited-function "thing" with Mac?, or is it because I wanted to keep using this new wirless, non-Mac mouse?].
Advice?
See below...
Hardware Information:          Mac mini (Late 2012)           Mac mini - model: Macmini6,1
              1 2.5 GHz Intel Core i5 CPU: 2 cores;           8 GB RAM
Additional:
   Monitor used = Visio flat screen. [not Mac]
   Keyboard = Logitech solar wireless [not Mac]
   Mouse = Logitech wireless
Video Information:           Intel HD Graphics 4000 - VRAM: 1024 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 1.9 - SDK 10.9
          AppleAVBAudio: Version: 2.0.0 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
          OS X 10.9 (13A603) - Uptime: 2 days 19:33:25
Disk Information:
          APPLE HDD ST500LM012 disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (456.94 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
          MediaTek Inc MT1806
          Logitech Logitech USB Headset
          Logitech USB Receiver
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist
          [loaded] com.google.keystone.daemon.plist
Launch Agents:
          [loaded] com.google.keystone.agent.plist
          [loaded] com.hp.devicemonitor.plist
          [loaded] com.hp.messagecenter.launcher.plist
User Launch Agents:
User Login Items:
          iTunesHelper
          SpeechSynthesisServer
3rd Party Preference Panes:
          Flash Player
Internet Plug-ins::
          FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
          QuickTime Plugin: Version: 7.7.3
          Flash Player: Version: 11.9.900.170 - SDK 10.6
          Default Browser: Version: 537 - SDK 10.9
          o1dbrowserplugin: Version: 4.9.1.16010
      ====== npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 ===[this was in red]=====
          googletalkbrowserplugin: Version: 4.9.1.16010
Bad Fonts:
          None
Old applications:
          HP Device Monitor:          Version: 2.7.0 - SDK 10.5
                    /Library/Printers/hp/hpio/HP Device Monitor.app
Time Machine:
===      Time Machine not configured! ===[this was in red]===
Top Processes by CPU:
               6%          WindowServer
               4%          Safari
               4%          SafariDAVClient
               2%          EtreCheck
               0%          com.apple.iCloudHelper
Top Processes by Memory:
          303 MB          Mail
          270 MB          Safari    ======[this is version 7.0 ]======
          262 MB          mds_stores
          147 MB          softwareupdated
          147 MB          com.apple.IconServicesAgent
Virtual Memory Statistics:
          1.77 GB          Free RAM
          2.85 GB          Active RAM
          2.36 GB          Inactive RAM
          1017 MB          Wired RAM
          4.64 GB          Page-ins
          111 MB          Page-outs

Applemac OSX 10.7.5 How do I spot pop ups appearing every time I click the mouse on-line. this has only just started.have I clicked something wrong??

How can I stop pop ups apprering every time I use the mouse on-line. have I clicked on something wrongly??

You may have inadvertently installed adware. Eradicating it is simple and you don't have to download or install anything to fix it. For an explanation or how this may have occurred, how to avoid it in the future, and for one possible solution read How to install adware.
Blocking popup windows in Safari and ad blocker extensions can be useful, but they are often ineffective defenses for this particular threat.

Is my ipod 1st generation? and reset utility

Hi,
I don't know much about ipods so i don't know which board to post this message in..
My ipod is a small shuffle, it's bright green and 1gig.
Right, now on to the problem.
When i connect my ipod to the computer to update, it says i need to download the reset utility. Now since i have vista i can't do this, so i went to my friends house and downloaded it on his computer because he has XP. Then, i used the reset utility and it said completed blahblahblah. But it still isn't working! It still says download reset utility etc etc. Help!

Have you worked through all of the troubleshooting here?
Troubleshooting songs that skip
What format are these tracks in and at what bitrate are they encoded?
B-rock

IPOD 1st generation Skipping and Freezing

My Ipod will work for a while and then a file will skip and then make my Ipod freeze. I know how to reset it, and when I do, it will work for a bit and then skip and freeze again. Any idea how to fix that?

It sounds to me like the drive is getting tired. That is an old and venerable iPod and has served you well I am sure. I think that a Nano or one of the other new iPods are in order here. Or if not it maybe that you will have to live with it. I don't know what it would cost you to have it fixed but MacResQ has always done well by me. Check it out with them.
http://www.macresq.com/
Jim

I have two calendars in outlook and i cannot get one of them to sync with iphone

i have several calendars in my outlook. the one that used to sync to my iphone no longer does and doesnt show on the phone anymore.

I forgot to say that the duplicate entries return after I have deleted them. Strange to me is why do some contacts show up as many as 14 times. I am suspecting that there could be an issue with iCloud or iTunes. Truly a mystery to me for now.
Jim

I have Apple Mail on 3 devices, an iMac, Macbook Pro and my iPhone 4. I would like to operate mail so that any changes I make to one mailbox (delete, etc) will automatically sync with all mailboxes. Is this possible?

I have 3 emails address also running through mail, a Gmail account, live.com.au account and an icloud.com account. Every time I open my email on a different device all old emails I have previously deleted on another device still remain, I would like to be able to load my mailboxes with the latest changes still there is what I guess I am saying. Is there anyway of doing this?
Cheers

You need to set up all email accounts as a IMAP. Then, they will all be "in sync."
You cannot do this with POP accounts.
You should be able to change Gmail to IMAP, but I don't know about live mail.

HT1351 I have 2 ipods -1st generation Nano and I pod Touch. I tunes will not sync with the former. It appears this has only been a problem since downloading I Tunes 11. On connecting the Nano I Tunes does not seem to recognise it in any shape or form.

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