HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes. I have the latest version of iTunes. Windows has all the most recent updates too. I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

Already tried another USB port, still nothing.
I don't have another PC to check, I only have one which is the one not working with my iPod.
It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
Please help

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I had an old iPod nano with my files saved on it and was stolen. I cannot find my old account. I bought an iTouch and made the new account that was needed for it to function. I was wondering how i could find my old account and get all the content back.

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This may help you find your iTune account:
Frequently Asked Questions About Apple ID
Without knowing your old account info there is nothing you can do.

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HT201210 I just updated my iphone and now it says it has to be restored and I will lose all my info. What should I do?

I just updated my iphone and now it is screwed up and has to be restored and I will lose all of my information. What can I do?

Uhless this program will get the iPod out of recovery mode you will have to restore via iTunes.
RecBoot: Easy Way to Put iPhone into Recovery Mode

HT1212 I just followed all of these steps, but my iPod still says that I need to enter a passcode

So, my iPod said, "iPod is disabled, connect to iTunes"
I followed all the steps that were listed in the "help center" but it still says the same thing in the lock screen.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If still problem what exactly happens?

I installed the cloud before using my dad's account name. I used the PS trial and then i decided to buy the suite. but the cloud keeps automatically keeping his name. Which doesn't let me download anything to my computer as more than a free trial. I unins

Accounts just don't seem to sync.

Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

TS1398 I have followed all of these steps but still i cannot access the internet on my ipod, what is strange is that I use to be able to, but all of a sudden itm stopped working but i can access the internet through wifi on my laptop....?

help

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
iOS: How to back up your data and set up as a new device
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPod Nano 5th Gen is stuck on the Apple Logo, won't go into disk mode and won't connect to computer.

My iPod Nano 5th Generation won't turn on; I've held down "Menu" and the center button which makes the Apple logo come up, then it just stays on that. I've followed steps I've seen on here trying to get it into disk mode by holding down the "Play/Pause" button and the center button immediately after the Apple Logo appears but it doesn't respond to that at all. I've charged it and upgraded my iTunes but nothing seems to do anything to it. When I plug it into my computer there is nothing to say it's plugged in on iTunes or My computer or anything. It's driving me crazy and I'm hoping there's a way I can fix it without it having to be sent off.
Any advice would be cracking!
Thanks,
Tilda

Did you ever get this resolved? I'm having the same problem and can't figure it out.

My ipod won't go into disk mode

i've tried and tried and it won't go into disk mode. it shows an apple then a folder with the ! and when plugged into the computer sometimes it'll say don't disconnnect for about 10 seconds and then it'll go back to the apple.
also it sounds as though the drive is stuck in a loop; a weird repetitive whirring sound when i hold it up to my ear.

If you can't get it into disk mode and restore the iPod it most likely needs service, especially with that noise it's making.
Service request.

4GB nano won't go into disk mode

I tested to see if it would go into disk mode but it wont, I did exactly what it said here on the site. Is there something wrong with my nano?

If you can't get it into disk mode and restore the iPod it most likely needs service, especially with that noise it's making.
Service request.

Ipod rarely goes into disk mode

Hi. I have followed the steps to get my ipod into disk mode, because I am getting an ipod picture with a frown. Only rarely does it actually go into disk mode. I have toyed with it being plugged into my computer, into the wall, and not plugged in at all, but i cant get my ipod to get back into disk mode. What would be the easiest way to do this?
Thanks alot
Jordan

I am still at a loss and my ipod still doesnt work. does anyone know how to fix this?!

I am about to upgrade my ipod. i want to give my old ipod nano to a friend. what do i need to do so they can use it on their computer?

i am about to upgrade my ipod and want to give my old ipod nano to a friend. what do i need to do so thay can use it on their computer and create their own itunes account?

Connect it to iTunes, select the Nano in the "devices" column and click "Restore". The warning window you get will ask you if this is what you really want to do.
Your very lucky friend will essentially have it in the same condition as if she bought it new.
One more thing: if you registered it in My Support Profile, make sure to un-register it. Only you can do that. Have your friend register it under her own Apple ID.
Message was edited by: John Galt

When I try to turn on my old ipod nano it will flash and then go black again. only when its hooked up to the computer. whats wrong with it and how do I make it work?

Ok. My brother has an old Ipod nano. It's the tall one with the tiny screen. Anyway, he tried to turn it on one day and it just flashed white and then went black again. We tried everything we could and it still wont work. Now it wont flash unless it is plugged up to the computer. How do I fix it so it will work again?

Have you checked the volume button? It might be physically stuck. To determine whether a hardware repair is needed, you need to follow these steps:
1. Try doing a hard reset:
Press and hold both the Home button and the Sleep/wake button simultaneously for about 15 seconds and release when the Apple logo appears.
After that: test the device to see whether the issue is solved.
2. If the issue is not solved, you should backup the device and restore it as new.
In that case, use: http://support.apple.com/kb/HT4137
NB: set up as a NEW device because a software issue will be in the backup.
If the issue persists after restoring as new, you should offer the device for service.
If you get specific error messages/codes in iTunes when updating/restoring, check this: http://support.apple.com/kb/ts3694 for causes and solutions
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Stijn

I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

See Recover your iTunes library from your iPod or iOS device.
tt2

I recently got a new ipod touch. My old ipod nano is synced to a mac computer at my mom's work. And my new ipod is synced to my pc computer at home. Is there a way i can get the songs from my old ipod to my new one?

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Copy the music from Nano to computer by:
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Then just sync to the new device
iTunes: Syncing media content to iOS devices and iPod

HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

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