HT1365 Why is my iPhone 4 running so slow? It will be connected to a secure wifi signal, with all the bars yet still say its unable to connect to the Internet. Plus, Internet aside, the phone overall is acting very unusual. Moving very slow.

Question

My phone is running so slow in every possible way, on the Internet or not. My apps are constantly crashing and I never used to have this issue before. Typing a text is absolute Chaos! I have turned EVERYTHING on and off. I have cleared out my running apps menu, history and cookies. I have even gone through it and deleted unwanted photos, videos and apps. If I lived closer to an Apple store I would just take it in as I have AppleCare. But I am over an hour away from the closest location. Has anyone else experienced these issues and if so how did you resolve them?  It almost seems like it has a virus or something. Please help! Any input would be fabulous!

Answer 1

Hi Bob,
That's the strange thing. When I had both GHz channels working on one SSID, once in a while my iMAC would pick the 5 GHz channel (44 seems the best for me). I always use channel 1 for 2.4 GHz because I get the fastest speeds with it.
When the iMac would pick 5 GHz, the slowdown was very obvious. As I explained in my (long) first post, I immediately felt the difference. Now the $50K question - since the 5 GHz channel at that point was stronger than the 2.4 GHz one, why wasn't the speed faster? Why was it so slow compared to 2.4 GHz? That's what rattling my brain. If the 5 GHz signal's strong enough to get picked by my iMac, then why isn't there a commensurate speed increase? There must be something else going on here besides signal strength. If the 5 GHz spec says that I must have full strength to get 5 GHz speeds, then that makes sense. But I think it doesn't, that's why I believe I have a configuration problem somewhere, or a faulty AEBS.
I might add that my firmware's up-to-date in the AEBS and AX, and Airport Utility too.
I think heading to 4Runner's camp - even with high signal strength (and I would consider 3 of 4 bars high), the 5 GHz speeds aren't showing themselves.
Here's some snap's of my AEBX's setup:
I think my configuration's fine, although I've tried so many different options, I'm a little confused, but I know that changing the Multicast Rate doesn't have any noticeable effect on the speed. I also have "Use Wide Channels" checked, but as I said, the 5 GHz band is awfully slow for using both channels. I have set "N" only, so no "G" clients to slow it down.
Mind boggling!