HT1369 Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed and mobile programs associated with my non apple cellpho

Ipod touch not being recognized by itunes (but is registering as an external drive by the computer itself) have updated and reinstalled itunes, stopped/started apple mobile device and removed any mobile programs associated with my non apple cellphone. This seems to have started happening after the last Itunes update I did as I was able to put music on my ipod touch a month or so ago. Is there some way to go back to an older version of itunes? I really have no idea what else to do since I followed every step on the trouble shooting page for windows 8.

I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync!

Similar Messages

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    I think Apple is having a problem at the moment, my Ipod touch was always fine syncing until the new update! (Even on older itunes version, I could'nt sync since new update came out) It just isnt recognizing the device...
    Ive done all that Apple says to do, none of which helps at all, I reckon its thier own side of the problem they need to fix...

  • IPod touch not being recognized by iTunes on my MacBook, and on 2 other PCs

    Hello,
    After scouring the web and these discussion forums to no avail, I've decided to post my problem. I downloaded iTunes 8.0 yesterday, and updated the firmware on my iPod Touch to 1.1.5. I tried connecting my iPod, and nothing happened. It is not being recognized by my MacBook. So, I tried using another USB iPod connector, and nothing happened. I tried using a firewire connector, and nothing happened. Frustrated, I tried connecting to my one roommate's HP laptop and see if it would get recognized there - no. I then tried on my other roommate's laptop. The device was recognized to be USB, but iTunes wouldn't go ahead and try and reformat it. I'm starting to lose my mind! I've tried resetting the iPod touch itself loads of times to no success. I've tried restarting while having the iPod connected to the computer, and still nothing.
    What should I do now?

    Sorry about not getting to you on the quick-fast, but we aren't Apple employees.
    What ended up being the solution you needed, as you said, you couldn't find any information already posted on this problem, so documenting your fix may help someone in the future.

  • Ipod touch not being recognized

    Hi, I am plugging in my son's ipod touch and it is not being recognized by the computer or itunes - only being asked about it being a camera - help - thanks - Debbie

    Start here:
    iOS: Device not recognized in iTunes for Windows

  • IPod Touch not being recognized by Windows 7.

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    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • IPod Touch not being recognized by iTunes.

    My iPod Touch isn't being recognized by iTunes.  The message "This iPod cannot be used because the Apple Mobile Device service is not started".  What do I do?!

    Try here:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Why is my iPod Touch not being recognized in iTunes, Device Manager, or my entire computer?

    I have had my iPod Touch since christmas and it is now June. The version is 4.1 and it's the one with the camera. My previous cord worked fine and I never had any problems with iTunes or my iPod before. I lost my cord for about a month (actually I have no clue how long) and my dad picked one up for me yesterday. It cam in a BELKIN package with the USB cord that plugs into a wall charger or car charger. So, I needed to upload my music and when I plugged my iPod in, I went to go sync the music, and I noticed the was no "Device" column in iTunes. So, I went into "My Computer" and didn't find it in (E:) where it always used to be. Then I searched the WHOLE computer and I couldn't find it anywhere. Then I searched for help online. Everything kept telling me to go to device manager and reinstall the device and blah blah blah. BUT IT'S NOT EVEN IN THE DEVICE MANAGER!! I couldn't find it anywhere in there! So like, is my iPod completely erased from my computer forever??? I tried restarting my iPod, my computer, and I made sure my iTunes was the lastest version. I also tried 3 different USB ports and none of them worked!      SO NOW WHAT!!??  Should I try a different USB cord?? Please help!!!
              Sincerely,
       Desparate Girl Who Loves Her iPod Dearly                      P.S. I have Windows XP.

    You should get a genuine USB cord from Apple, to make sure your iPod 4G is supported correctly.
    In addition to that see if Apple Mobile Device Service is still installed and active on your computer. More info in this article: http://support.apple.com/kb/TS1538

  • Another "iPod Touch not being recognized in iTunes" thread

    Ok, I have a 2G 32G iPod touch and it was working beautifully...but here lately it is refusing to be recognized in iTunes. I have it plugged in and it shows charging on the iPod screen, but will not come up in iTunes...I've restarted the comp and iTunes so many times it's not funny. I've followed everything from http://support.apple.com/kb/HT1852 and I guess I'll need to post the results. I did reinstall iTunes as well.
    First, in the Device Manager my iPod doesn't show up in the USB drop down menu like the page says it should.
    Second, when I go to the Event Manager I see some errors that say "The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started." And I have no idea what that means, as I'm not computer savy.
    And I guess finally my iPod isn't showing up in my computer like some others have told me that it should. Any questions I need to answer please feel free to ask, I'll try anything I just want to be able to get iTunes to see my iPod again lol.
    Thanks for all the help in advance.
    Message was edited by: digital-suicide

    I had similar problem. Touch 2G was working perfectly until a few weeks ago then when I tried to download newly purchased music, my PC would not recognize my Ipod Touch. I had this problem back in April and it was resolved with updates from Microsoft and Apple. Anyway, after trying everything in desperation I called Apple yesterday and spent 3.5 hours on the phone with a tehnician who wouldn't give up until she resolved the issue, AND SHE DID!!!! We tried a lot of things but what seemed to work and might work with you is to uninstall ALL Apple applications, Bounjour, Mobile Me, ITunes and Quicktime (you don't have to uninstall Safari) and disable any firewalls or security programs you have, restart the computer and then reinstall Itunes again, restart the computer and then try connecting your device to the computer. We also returned the IPod to the factory settings. If that is indeed your problem, you will notice the popup window, that was appearing before the problem began, telling you that the driver needed has been installed. It is a driver problem. I was so impressed with the technician and her determination to solve my problem. I hope this helps.

  • IPod Touch not being recognized in iTunes

    Hello Apple Discussions, my name is Wong Meng. iPod Details: iPod Touch 4G FW: 4.2.1
    I just ran across a problem with my iTouch where it would be recognized in Windows under My Computer, but iTunes would freeze and lag when it loaded when my Touch was connected. I restored my iPod, deleting some 17GB worth of media including apps I had no way of backing up, and now iTunes won't lag when I plug it in, it just takes a while to get things running. Still doesn't recognize my device. I ran diagnostics under Help > Run Diagnostics, and everything was fine except "No iPod, iPhone, or iPad found." I have the newest iTouch firmware (I hope), newest iTunes, etc. Help! Somebody help me, who has had similar experiences. Everything I tried on numerous Apple support pages like this: http://support.apple.com/kb/TS1363?viewlocale=en_US have not been helpful.
    !!! I have been trying to fix this issue for 3 sleepless nights (Christmas break... without music!) with no luck. !!!
    Here is a copy of the diagnostics results:
    "Microsoft Windows 7 x64 Home Premium Edition (Build 7600)
    Hewlett-Packard p6604y
    iTunes 10.1.0.56
    QuickTime 7.6.8
    FairPlay 1.10.14
    Apple Application Support 1.4.1
    iPod Updater Library 10.0d2
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.3.0.69
    Apple Mobile Device Driver 1.52.0.0
    Bonjour 2.0.4.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number E5990B000682CAC3
    Current user is not an administrator.
    The current local date and time is 2010-12-30 01:14:44.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    ATI Technologies Inc., ATI Radeon HD 4200
    ** External Plug-ins Information **
    No external plug-ins installed.
    ** Device Connectivity Tests **
    iPodService 10.1.0.56 (x64) is currently running.
    iTunesHelper 10.1.0.56 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    Standard OpenHCD USB Host Controller. Device is working properly.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch (4th generation) running firmware version 4.2.1
    Serial Number: C3XDJQTKDCP9
    ** Device Sync Tests **
    No iPod, iPhone, or iPad found."
    Please help, any help will be highly appreciated.
    Thanks!

    I had similar problem. Touch 2G was working perfectly until a few weeks ago then when I tried to download newly purchased music, my PC would not recognize my Ipod Touch. I had this problem back in April and it was resolved with updates from Microsoft and Apple. Anyway, after trying everything in desperation I called Apple yesterday and spent 3.5 hours on the phone with a tehnician who wouldn't give up until she resolved the issue, AND SHE DID!!!! We tried a lot of things but what seemed to work and might work with you is to uninstall ALL Apple applications, Bounjour, Mobile Me, ITunes and Quicktime (you don't have to uninstall Safari) and disable any firewalls or security programs you have, restart the computer and then reinstall Itunes again, restart the computer and then try connecting your device to the computer. We also returned the IPod to the factory settings. If that is indeed your problem, you will notice the popup window, that was appearing before the problem began, telling you that the driver needed has been installed. It is a driver problem. I was so impressed with the technician and her determination to solve my problem. I hope this helps.

  • Ipod touch not being recognized by computer or itunes on PC but is on laptop

    I have an older ipod touch that is able to be recgonized on my windows 7 laptop but not on my windows XP PC.  What can I do to have the pc recognize it ipod touch?
    Thanks,
    Mike

    Start here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

  • Ipod Touch not being recognized by iTunes on ibook G4

    I have an ipod Touch running 3.1.3 that I sync with my iBook G4 running 10.4.11. I've never had an issue syncing with iTunes (9.2.1) - until today. Sat down plugged in the iTouch and nothing. iPhoto is opening - which it usually does, but not iTunes. I have rebooted the computer, the iTouch.... no joy.
    Can anyone help? Thanks so much!
    Helen

    hbieber wrote:
    iPhoto is opening
    have a look @ this support article: [_*iPhone, iPad, iPod touch: Disabling digital camera notification in Mac OS X*_|http://support.apple.com/kb/TS1501].
    also, check out this support article.
    JGG

  • Ipod touch not being recognized by Windows

    First of all sorry if my english will not be good enough, I'm italian :P
    Well, yesterday I updated my itunes to 9.0 version and i tried to sinch my ipod touch..
    When I put my ipod touch into the USB door it gives me this error: He says that the APPLE MOBILE DEVICE USB DRIVER is missing..
    I tried everything, from uninstalling Itunes to updating this driver, but it's still not working..
    What should i do??
    Thanks for your support

    So, it still doesn't work..
    I uninstalled Itunes, QUicktime and AMDS, tried to reinstall'em but it's not working
    I tried to connect the ipod to several USB doors, but it gives me the same problem.
    Also i tried to open Itunes and now it says "Itunes couldn't connect to this Iphone because of an unknown error (0xE800006B)"

  • I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I recently upgraded to iTunes 11.1.5 and now my iPod Nano is not recognized in iTunes. I also upgraded my iPhone 5s to iOS 7.1. i Tunes on my computer does recognize my iPhone. What is the problem with my iPod Nano not being recognized?

    I would think, Twins1995, that if we are having the problem, others are as well. Hopefully, Apple will shortly issue a follow-up software release to fix the problem. Or is that just wishful thinking on my part.
    It would be helpful, if there were some kind of work-around in the interim, so we can use our devices. Pretty frustrating when you consider that all of the hardware and software is produced by Apple.

  • Ipod touch not being reconized in itunes, it keeps coming up as a camera ? windows xp.

    ipod touch not being reconized in itunes but keeps coming up as a camera ? i'm using windows xp. any ideas to resolve this problem ???

    That function isn't available on the iPod touch.
    (58276)

  • 10.7 update and now my iphones/ipod is not being recognized.

    10.7 update and now my iphones/ipod is not being recognized in windows 7 service pack 1. I have 2 iphones and an ipod 3G. I have to go into services and stop the apple mobile device and start it up again to get my devices recognized. Anyone else having the same issue? One of the iphones is not upgraded to the new iOS, the other phone and the ipod are updated.

    Hi,
    You probably need to update to Snow Leopard10.6.8
    Click Apple icon top left and click Software Update and keep doing that until it says software is up to date.
    That should bring your itunes to the correct version.
    Hope this helps,
    Alan

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