HT1369 Yes, my cousins Ipod is disabled and I connect it to itunes and it will not connect, it says "the device you have entered has a pass code, enter the passcode to connect." The problem is the keyboard to type in the pass code will not show up. What d
Yes, my cousins iPod is disabled. It says "ipod is disabled, connect to iTunes", I did that and it will not connect to iTunes, because it needs the pass code. The pass code key board will not show up and I cant connect. Please help me figure this problem out, my cousin is depending on me. Thanks, a concern customer.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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I have an old ipod touch and it keeps saying, ipod is disabled. I connected it to itunes and it said, sorry you need to put the passcode in, but it wont let me. And my power button doesnt work.
iOS: Unable to update or restore
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on my ipad it says ipad is disabled connect to itunes but i try and connect it to itunes and says i needvto wright the password in the ipad first but cant help please
I have the same problem with my ipod touch ... but im trying to find a way to fix it without restoring it...
but one fix is to shut it down completely ... then press and hold BOTH the power button and the home button .. hold both of those 4 ten seconds .. then release the power button but still hold down the home button .. and then it'll show something that says "connect to itunes" once u get it connected to itunes , click the restore button ... BEWARE THIS WILL WIPE OUT EVERYTHING ON YOUR IPOD!!! IT WILL RESTORE IT BACK TO FACTORY SETTINGS , AS IF U JUST BOUGHT IT !!!!! then it should work fine again .. but u will lose all data on there besides the things you have synced with itunes already..
Thats y im iffy with doing this , im trying to find a fix where i wont have 2 restore it but i dont think there is 1 :'(
good luck tho
~sam -
The problem is that my iphone isnt connected/synced to iTunes and i've forgotten my password so iTunes isnt connected either so can someone pls help me?
PLEASE HELP MEHi Someonewashere,
In the article you were coming from, there is actually a section regarding what to do if you have never synced to iTunes before:
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
Regards,
- Brenden -
My problem is after i did a restore on my 32gb ipod touch i now get a error on itunes that says "There is a problem with your device,We're sorry the device you connected may be damaged and cannot be activated for service. " Please help
In the ipad discussion forums there apparently is a HUGE problem with people not being able to update to ios 4.3.3, it apparently locks up their devices and they are also getting the error "there is a problem with your device".... some are reporting the same problem with their ipod touch as well... it looks like it's a global issue
The forum is in the ipad section under the title of "There is a problem with your device".
I have dodged a bullet on this one since i have not updated my ipod's or ipad in the last couple of days.... i will hold off syncing to itunes until this issue is fixed... good luck, and spread the word if you can to get apple to listen -
My iphone 3g is in recovery mode...I connect it to itunes and when i do the recovery the 1015 error shows up...how can i face this problem? Its an emergency
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
BTW, this is the iPod touch forum -
My iPod touch screen just turned a white-ish green color and I can't turn it on or off. I can't connect it to iTunes, and the back is too scratched up to see the serial number so I have no way of getting it. Can someone tell me how to fix it? Please tell me quickly! I was right in the middle of something!
Did you try a reset?
iPod touch User Guide (For iOS 5.1 Software) -
i have an iphone 3s that was never connected to itunes but an icloud account was created and it is passcode disabled and i have tried the If you have never synced your device with iTunes recovery mode but it is still disabled it connected to itunes for a minute and then back to disabled
Sounds like your iPhone was hacked to unlock and now updating locks back to the original carrier.
Where did you get the iPhone? -
i have an asus Eee pc4g and my built in anti virus failed which i eventually got going again but doing so i tried a couple of ways to do this i pressed the f9 key restore on start up and this took me to the grub menu from here i went to the factory settings entered to format the user partition thus restoreing my pc to its original state it may have done in some way but my anti virus had still failed from here i went on to the pc,s software updates and logged on to the anti virus and brought it back to life again, but since then everytime i swap over to another site i get a window come on to my screen which i used to do before saying "the information you have entered is encrypted and cannot be easily read by a third party" but now it says "the information you have entered is to be sent over an unencrypted connection and could be easily read by a third party"
== This happened ==
Every time Firefox opened
== friday evening july 2ndHello darrendunne87, '''try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
'''If Firefox is open,''' you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".
;[[Image:SafeMode-Fx35]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is '''probably caused by an extension''', theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
thank you -
I just bought a new Iphone and when I connected it to itunes and I downloaded the backup from my last device, now I can't pass this step and every time I connect it to itunes is the same thing. And I can't download any app because problems with my account regarding the credit card but the information is correct and it says it is not!!!
You'll have to contact iTunes store support regarding your credit card information problem: http://www.apple.com/emea/support/itunes/contact.html. I'm not clear on what you're saying about your backup. Are you saying that when you connect to iTunes it's asking you to restore from backup even though you already have?
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Hi,
I am not able to access my iphone4 due to some automatic updates happened in the device and now it asked me to connect it to itunes and itune asked me to restore my device, i dont want to restore my data and i want to update my iphone. please help me open my iphone again with your best and easy solutions.You need to restore.
Everything should be on your computer, so you can just sync it back.
iPod touch User Guide (For iOS 4.3 Software) -
Although this page is encrypted, the information you have entered is to be sent over an unencrypted connection and could easily be read by a third party.
Are you sure you want to continue sending this information?
I get two options: Continue or Cancel.
No matter which one makes the warning repeat itself and I want to change my settings to make it dissapearYou should be able to continue if you click Continue once.
Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem.
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]] -
I have just got an iPad and I want the music to be transferred through my iPod touch using iCloud but I didn't get the music from iTunes so I don't think it will let me do it. Do you have any tips that could help me?
Only photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings -
It all started when one day all of a sudden the heat was bad here, and I sat in the car with the AC on and my phone on the dash board, charging. Next thing that happened was that when I got home I let my son play with it (which he always takes good care of it, watching youtube videos) and then later on that evening when I payed attention to the back of it, it looked super swollen. You could see where tears in the white backing of my iPhone were from whatever had caused this. I thought it was from the heat, just expanding the case. Well, it had obviously got too hot in the sun on the dashboard and over a few hours had almost got to the point of exploding. I did not know that just a little bit of heat from the sun could do that, so anyways.
I ordered a new battery online and replaced that, in the process loosing two screws, the two at the bottom which hold the LED touch screen in place. Although it doesn't move without the screws, I do need to replace those also. Everything works fine. Buttons, touch screen, I just think there might be a small problem with the mother board, from the battery swelling and causing it to bend, or even heating the metal on it. That would suck, total bummer.. Anyways, anyone with a solution or even a bit of advice, or just a suggestion please feel free to help. I have taken it apart one last time after I restored it, and cleaned it very little with alcohol, thinking that might be a problem, but still nothing yet...
I hope I get this phone working again, not use for a phone, but for games, music, and videos. Thank anyone for your help! It's greatly appreciated!
HOLLYIf things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps.
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