HT1386 Connected ipad to computer and downloaded 2 apps that aren't showing up on my ipad. Says they are downloaded on itunes, but I don't see anything on my ipad. I have synced it several times. Am I missing something?

Connected ipad to computer with usb and downloaded 2 apps that aren't showing up on my ipad. Says they are downloaded on itunes, but I don't see anything on my ipad. Tried downloading AGAIN and it says the same thing. Downloaded but don't see them on the ipad. I have synced it several times. Am I missing something?

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

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HT201269 I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please he

I recently aquired a new iphone 4s because my old one broke. I backed it up on my itunes but now it wont give me the option of using the phone, it just says connect to itunes. I have synced it several times now and dont know what to do, please help me!!

I recently created a new apple ID
Bad idea.
Content bought with an Apple ID is forever associated with that Apple ID. Apple will not transfer content from one Apple ID to another and Apple will not merge Apple IDs. Unless you are prepared to forfeit all the previously purchased content and buy it all again with the new Apple ID, you will need to maintain the old ID to update and redownload your content.

I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?

I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?

-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....

I downloaded the iCloud control panel on my PC but can't sign in - message says "This apple ID is valid but not an iCloud account. I've tried the account set up several times but it keeps just spinning me in circles. Can you help?

I downloaded the iCloud control panel on my PC but can't sign in - message says "This apple ID is valid but not an iCloud account. I've tried the account set up several times but it keeps just spinning me in circles, asking me to sign in and then I get the same message again. This is getting frustrating and I really don't seem to be able to get help. I can't contact customer support because I have a PC and there is a serial number of an apple device required.Can anyone help please?

You can't setup (create) an iCloud account using a PC. You must use an Apple device, a Mac or an iPhone etc. Once you have created an account you can sign in from your PC.

HT4623 have just ugraded IPhone 5 to I07. My passcode is not being recognised, also whir I connect to the computer the message is that the cable is incorrect. Any suggestions. I cannot restore on itunes cant turn off the find my iPhone..

I have just ugraded IPhone 5 to I07. My passcode is not being recognised, also whir I connect to the computer the message is that the cable is incorrect. Any suggestions. I cannot restore on itunes cant turn off the find my iPhone..

From your iCloud account, you can go to Find My Phone and remove the iPhone from your devices list which will release it, or you could do a remote erase of the iPhone from iCloud.

HT201272 I have a bunch of songs that show up under purchased and say they are downloaded but when I try to play them in my itunes it says they can't be located. How do I get them back so they work?

I have a bunch of songs that show up under my purchased list and they say they are downloaded. But when I try to play them in itunes it says it can't locate them. How do I correct this?

Welcome to Apple Communities
Select the songs and go to Edit > Delete. Then, download the music in iTunes Store

HT1338 I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?

I have a lot of files called FILE0001.CHK etc. on my MacBookPro - they cannot be opened and an app search produces no solution. Does anyone know what they are please?

Thanks Charlie and Leroydouglas - apologies for not responding sooner - I am new to the Community and couldn't see how to respond to your queries without 'replying' to myself - hope this works. I do not use Windows on my Mac but it is possible I ran ScanDisk on my previous Windows laptop. Perhaps I have inadvertently brought these files to my Mac?? Can I delete the files or will I be losing something I cannot verify? So appreciate your input - thank you.

I have iWorks for a Mac Mini, I want to install that software on my MackBook Air, but it keeps telling me to update the software, I have updated it several times. Still no go, any ideas how to get past this problem? Thanks!

I have iWorks for a Mac Mini, I want to install that software on my MackBook Air, but it keeps telling me to update the software, I have updated it several times. Still no go, any ideas how to get past this problem? Thanks!

Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support.

I have an ion guitar and I can't get it to play? It says I need to aggregate MIDI but I don't see that button on 10.6.8.

I have an ion guitar and I can't get it to play? It says I need to aggregate MIDI but I don't see that button on 10.6.8.

Try this:
http://support.apple.com/kb/HT2519

I imported 635 images into an iPhoto album so that I can share them via a photo-stream. However, iPhoto says there are only 600. When I try to add the missing images it says they are already there. Why can i not see these images in iPhoto?

I imported 635 images into an iPhoto album so that I can share them via a photo-stream. However, iPhoto says there are only 600. When I try to add the missing images it says they are already there. Why can i not see these images in iPhoto?

Generally I would not use Facebook for sharing any photos, it compresses the photos substantially, and when you have shadows and dark colours you get visible "bands" where there should be subtle gradients, ie at sunsets and sunrises.
It sounds like you are using two methods to upload to Facebook:
1. Sharing from within Aperture, which basically syncs Facebook with your Aperture album, so any changes made at either end gets synced, hence the deletions from Albums, although the original file should still be in your library, just removed rom the album. It is like a playlist in iTunes.
2. Exporting pics and uploading to Facebook from the browser.
I am not sure how method 1 gets compressed, but I know that uploading hi-res jpegs to Facebook using method 2 results in poor quality images.
I wouldn't even bother comparing option 1 or 2, and they will both be poor images once you view them on Facebook, as opposed to viewing uploaded images on proper image sharing / hosting sites.
Your problem is not with Aperture, it is using Facebook for showing your work.
If you export pics form Aperture at high res jpegs or TIFFs your images will be fine.
If you insist to use Facebook as your way to share your work, then your workflow should be this:
1. Right click images you want to share.
2. Select Export version.
3. Export as 100% size and ensure the export settings are set at 100% quality.
4. Upload this pic into Facebook.
This will get you the best image size and resolution on Facebook.
See how you go.

I cannot find a way to authorize my new computer to play previously purchased music from itunes. The directions say to click on STORE menu, but I don't see that option.

I cannot find a way to authorize my new computer to play previously purchased music from itunes. The directions say to click on STORE menu, but I don't see that option.

Go to the Store menu item on the menu bar, and choose Authorize This Computer, as shown below.
If by any chance you don't see the menu bar (File, Edit, View, Controls, Store, Help), first enable it by using CTRL+B.

Do I have to manually download all 322 songs that I purchases from Amazon? They are available in ITunes but won't sync.

I paid Apple for ITunes Match and it has backed up my Amazon mp3 songs
However it will not sync them to my IPhone 5s. I even manually opened the Amazon
Folder so that the songs are found in ITunes but they will not sync. Anyone know of a
Solution other than scrolling through 1600 songs and manually downloading more than
300 songs?

iTunes will only sync media to an iDevice that is physically on the computer.
The implication is that the media is in fact on the computer, so is that media added to iTunes and is it selected to sync?

Unable to install and use apps that i previously bought for 2nd gen touch as they all require iOS 4.3.

Just found out that majority of the apps that i previously purchased and worked with my 2nd gen ipod touch with iOS 4.2.1, will not work as they are incompatible because the required iOS is 4.3. They worked before and now i have apps that i bought just sitting there being unused because they require an iOS update which 2g touchs have been at 4.2.1 forever. Thanks for taking my money and the apps that i paid for, and now are unusable on my ipod touch, and im def not going to be buying a new one just to use the apps.

They were installed before my ipod got its screen repaired, i restored it, and when i got it back i re downloaded all the apps from my purchased section, and only a few were able to be installed, i didnt see any app updates for requirements until they didnt work

Had to pick a recover point to a week ago - can't find PhotoShop and Bridge but CC says they are downloaded.

I have had mega computer issues today - had to recover back to a week ago and in the process lost my PhotoShop and Bridge - According to the website they are downloaded and on my computer...does anyone know how to uninstall if they don't show up, so I can reinstall them? They don't show up anywhere - it has been a very long frustrating day.
I am using Windows 7 and before I had to recover everything, about my adobe products, was working great. I just installed the trial versions on the 4th of October. Thanks for your help!

I think I finally found the place to uninstall both of them, going to try that and then reinstall. If that helps I will come in here and delete this post.
Actually since it took me a couple of hours to figure it out. One of the reasons it took me so long is that I only found one other discussion question even remotely touched on this subject. The problem was, the question was asked 2 years ago, and the instructions weren't in the same place. I ended up going to the Creative Cloud screen, hovered over the right side of the screen and a little gear (settings) showed up and the only option available when I did that was "Uninstall". I clicked on that and when it was gone, I was again given the option of downloading them again. At least my day is ending with less stress than it started.

HT201272 When i try to reinstall the app for Weather Channel Max on my iphone i get a message saying the app will be available for download when I log into itunes on my computer. I logged in to apple and went to itunes, but I don't see how to get to the

When I try to re-install an app that I have already bought it gives me a message
the app will be available for downloads when you sign in to the itune store on your computer.
I'm on the computer, signed in and I don't see where to get the downloads.

JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.

HT1386 Connected ipad to computer and downloaded 2 apps that aren't showing up on my ipad. Says they are downloaded on itunes, but I don't see anything on my ipad. I have synced it several times. Am I missing something?

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