HT1386 I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?
I am trying to download ios 5.1.1 on my iphone from itunes and i get an error message that my iphone cannot be updated because the filmware is not compatible? What do I do?
iOS 5 is only compatible with the iPhone 3Gs and later...
Updating to iOS 5 http://support.apple.com/kb/HT4972
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I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
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Hey mprangle,
Thanks for the question. The following resources may help to resolve your issue:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M. -
I am trying to download latest version of Itunes and Safari, and I get an error message that my signature is invalid. Help?
I am trying to download latest version of Itunes and Safari, and I get an error message that my signature is invalid. Help?
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I am trying to open itunes on my computer. Windows 7 64-bit operating system. When I try to open itunes, I get an error message saying MSVCR80.dll file is missing. Where can I find this file and how can I get it on my computer? I have tried uninstalling and reinstalling itunes several times. Thanks for any help.
See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
I am trying to download iTunes and am getting an error message: "MobileMe Services encountered a problem and need to be closed"
Hello dananbar,
Thank you for the details of the issue you are experiencing when installing iTunes. I recommend following the steps in the article below when getting an error message trying to install iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thank you for using Apple Support Communities.
Best,
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Hello, i'm trying to download the new verison of itunes, and im getting an error message: Apple mobile failed to start and c;runtime failed. how can i fix this issue
Hi Tatilopez86,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
HT201210 the iphone could not be updated because the firware is not compatible
Hi
I am trying to update my Iphone software from 4.2.1 to the latest version.
I have tried restoring itunes, and also the update however the same message pops up at the end of installation.
the iphone could not be updated because the firware is not compatible
How can I solve this as it is driving me crazy and is slowly breaking my phone.
If you can help it is much appreciated.
Cheers
Lee Burgess
07411 989 241Have you previously jailbroke your iPhone or manually downloaded and pointed iTunes to a older or 3rd-party IPSW file?
Try the five suggestions here -> iOS: Resolving update and restore alert messages -
I'm trying to update my iPhone but am receiving this message: The iPhone could not be updated because the firmware is not compatible.
You may have to arrange to take the product into an authorized
service agent for the iPhone (or other affected iDevice) to see
if they can apply the correct firmware update, to help resolve the
issue of upgrade; or if they have a way to put it as it was prior to
the attempted upgrade to a later iOS.
See all worldwide telephone support numbers
Contact a mobile carrier
Find an Apple Authorized Service Provider
Visit an Apple Retail Store
Pending some release of another update to the iOS, you'd need
to have someone's hands-on effort to correct the issues your
product faces now, before another round of upgrade attempt.
Sorry that I have no exact method to attempt to resolve your issue.
Good luck & happy computing! -
Attempting to upgarde itunes and I get an error message looking for "an alternate path to a folder containing 'iTunes.msi' location. I've searched my hard drive and the file doesn't exist. What to do?
This worked...found on a prior discussion:
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page)...
http://majorgeeks.com/download.php?det=4459
From the link above (near the top of the page)....Under 'download locations' click on 'download@majorgeeks'
To install the utility, doubleclick the msicuu2.exe file you just downloaded and ran.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Restart your computer.
Re-download Itunes (latest version form Itunes website) and install. It worked! -
My iPod touch is plugged into PC. My iPod is shown, but when I drag content from iTunes library to it I end up with an error message that says it "Cannot copy item" then "The device has either stopped responding or has been disconnected." What to do???
Yes you can drag and drop music to the iPiod if you select Manually Manage Music and Videos in iTunes.
DaibhiN wrote:
You do not drag the music to put it on the iPod, you click into the iPod tab and sync it with your library.
This article may help: http://support.apple.com/kb/HT1386
Does that answer your question? -
Trying to update iTunes and i get an error message saying something about "invalid signature". Help?
Trying to update iTunes and i get an error message saying something about "invalid signature". Help?
" The feature you are trying to use is on a network resource that is unavailable. I tried to uninstall iTunes, and it would not uninstall. It gave me the following message " The path C:\documents and settings\network service\local settings\application data\apple\apple software update\iTunes.msi cannot be found.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I recently tried to update iTunes to 11.1, and am now getting an error message "This application has failed to start because MSVCR80.dll was not found. Reinstalling the application may fix this problem." I have uninstalled and reinstalled iTunes several times with no success. I am running Windows XP Svc Pack 3. Help please.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99753) -
I am using ITUNES 11 on Win 7 64 bit. I can download podcasts to my IPOD touch just fine but when I click on the ITUNES store I get an error message that stays "ITUNES has stopped working". How do I trouble shoot or fix this? Thanks
Try gn_id's suggestion from the following post:
Re: iTunes 11 crashes when opening the store - no error message -
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iOS device backups are stored in your iTunes library.
Move your iTunes library to an external drive.
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