HT1386 I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it?

I downloaded Itunes 11 and now my Iphone 5 crashes everytime I try to sync it; I am using Windows 7. It has also wiped all my current music off my phone. I have searched google for this problem and I'm just reaching dead ends or solutions for Mac's. Is anyone having the same problems? I have turned the phone on and off, restarted my laptop, used different usb ports but nothing is working. Please help!

When I've uninstall iTunes and reinstall, I find all the same settings in iTunes like one my playlist! But I'm not sure at 100% of that, sorry! But I'm completely sure that your music must will reamain in iTunes and you don't have to reaload that in your library. Maybe wait another answer for safety

Similar Messages

  • Tried to download itunes and now  my iphone does not even work.I have been on the phone with apple for 3 hours and it still won't work.I have a service pack 2 in this land computer and it won't upgrade .I do have the latest verision of itunes.Then we put

    I tried to download itunes to my phone.First it wanted it to download the new itunes.We also updated our Windows xp.I kept coming up can't complete because there was an error when setting up.One time is was error 9 and they tried to help me.I have a laptop with the internet and we tried it there.We were able to get service pack 3 downloaded.So we did upgrade the itunes on the laptop even though I have never put music on there but there is some from someone .I never heard of many of the songs.Any how I did try to download and restore on the laptop and then come to the land computer and see if the box comes up to restore the  contacts.Well it didn 't work and now my phone won't even turn on .I have no one to call if something happened to me.I am going to the Apple store right off the bat tomorrow morning.I have everything in the box and the phone and reciept and see if they make it work or give me another one.I have to take my sim card again since They gave it back to me.I bet it means I can't sync the photos in the phone.Even with 2 computers and talking with 3 people it still did not work.All because I wanted to download the itunes to my phone.I don't care now if I can just get my phone to work and my contacts are in there.I hope I don't have to buy the ringtones again I bought 4 of them.Any one have this problem and what did you do to fix it?

    The Apple rep tried both those ideas and both failed. The rep was connected to my computer so she
    could see my screen and show me exactly what to do. My iPhone (not ipad) never has synced photos to my computer,
    I have to use explorer to copy and paste or cut and paste them to my PC . It is the syncing back to my iPhone of only the much smaller selected photos that used to sync in itunes but now the itunes sync button cannot be clicked to make that happen. And the reason I only sync back selected photos is that my total PC pictures file is about 40 Gb. Also I find it a lot more useful to have a small number of folders ( no sub-folders of course) so I can quickly locate on my iPhone pictures from different categories such as family, autos, etc. None of this posed any problems for over a year until just recently. I am reading on other threads of many people with other iTunes syncing problems, and wonder now if it is the latest iTunes updates that are causing the problems? While I have tried removing and reinstalling iTunes on my PC, I don't know how or if you can, install a previous version?

  • I downloaded the newest version of iTunes and now my iPhone won't work.  What should I do?

    I downloaded the latest version of iTunes and now my iPhone won't work properly.  What should I do to try to fix this?  Should I uninstall the new version and if I do, what version should I install.  I am using Windows 7 and iPhone 4S.

    Welcome to Apple Support Communities
    They are different problems because I doubt that iTunes has been able to modify Mail, that has nothing to do with iTunes.
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  • Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another library. How do I correct this?

    Slicked computer clean, downloaded itunes and now it won't recognize my ipod, says it is synced with another itunes library.  It isn't.  How do I fix this?

    If no backup exists....
    Recover media from iPod
    See this post from forum regular Zevoneer for options on moving your iPod data back to your computer.
    tt2

  • Just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed

    just updated to the latest version of itunes and now my iphone won't sync with my email or calender because the apple mobile device is not started. Anyone know any way roudn this - Apple wish to charge me to fix this. not impressed

    It is working now. I no longer get the message about the item not being available in the US and I can access the store.

  • Iphone 4 it was making update threw itune and now my iphone do not open

    iphone 4 it was making update threw itune and now my iphone do not open

    sorry, i mean "i sent from itunes to the iphone...." after that i erased all the music, now i have enough space, is like the iphone should recorded the voice memos in a differents locations to the original 40 or 45 voice memos i have in both (iphone and itunes).

  • TS1441 updated to latest itunes and now my iphone 5 will not connect to my laptop

    updated to latest itunes and now my iphone 5 will not connect to my laptop

    Connect in recovery mode, explained here:
    iOS: Unable to update or restore

  • Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

    Since I installed ios 6.1 in my iPhone 4, I can't sync it with iTunes. Can annyone help me? I have already reinstalled iTunes and reseted the iPhone, but it still doesn't sync. Thank you.

    Hello Sean,
    It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
    iPhone Repair - Other Repairs
    https://www.apple.com/support/iphone/repair/other/
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • I downloaded the latest itunes and now my iphone 42 not recognized.  what the heck is the problem?

    I downloaded the latest itunes and now my phone is not recognized.  I have read all sorts of fixes and none of them work.  what the heck is the problem, Apple?

    I got it working.  I uninstalled both iTunes and apple mobile device support and then downloaded iTunes again.  That took care of the problem.

  • I downloaded iTunes and now I cannot print my CD Covers correctly.  It overprints the play list.

    I downloaded the iTunes and now I cannot print my CD Covers.  This happened before.  I removed and reinstalled, same.  I told it to repair, same.

    If you downloaded it on the iPad - look in the Music App. Tap on the More button at the bottom of the app and see if it shows up in there.
    Or search for it in the Spotlight Search. Swipe to the right from the home screen to get to the search feature.
    You can download it again for free if you are using the same Apple ID that you bought it with.

  • TS3212 downloaded the new itunes and now my iphone will not sync.  Indicates it is not supported by the software

    Iphone does not work with the new itunes download

    Well before I downloaded the new itunes I clicked the box that dis-engages the auto sync everytime I connect my iphone to the usb coed.  Now when  downloaded the new itunes it displayed a message saying the iphone could not be connected because it hadn't been started?

  • I downloaded itunes and now it wont open when i click on it

    I downloaded itunes on my computer . Now that i want to open it it doesent repond at all as if i hadnt clicked on it

    Can you check something for me please?
    Restart your PC. after the PC restarts, bring up your Task manager, and go to the "Processes" tab. Click "Image name" to sort the processes alphabetically.
    Now try to launch iTunes.
    Does an itunes.exe process appear? If so, does it vanish after a second or so, or does it persist in the Processes tab (even though iTunes itself never shows up)?

  • TS1717 Have re-downloaded itunes and now the icon wont open?

    Downloaded itunes again but the icon won't open no matter what. I've done everything I could do.

    Originally I received an error code:;R6034.
    I found other discussion groups on here with the same issue and followed the steps they said worked for them. I still am unable to go into the program. Following list is what I've done so far;
    -Restored computer to earliest restore settings when app/program worked.
    -Deleted all apple programs off of computer and then continued to again download itunes back onto the computer.
    - Deleted quicktime because I was told that it might be interfearing with itunes its self.
    - Changed settings on computer so that they would not stop or interupt with itunes working properly using program like msconfig in run program.
    - re downloaded quick time to see what would happen but still nothing
    -Went into control pannel and into the uninstall program. instead of uninstalling all apple programs I clicked on fix/repair but still no reactions are shown when I click on the itunes Icon. It just sits there on my computer screen.
    Im at the point where I have no clue on what to do. I have an iphone and ipod which I use daily for work. Please If anyone can help me please do. I tried getting a phone number for apple but that's like finding a needle in a haystack.

  • Syncing with iTunes and now my iPhone is like locked and is stuck on the cable pointing towards iTunes and emergency call.

    Syncing with iTunes and then asked if wanted to update the software version and i clicked yes (update). when update was nearly finished a screen showed up on itunes with an error say " the sim card insertted in this iPhone does not appear to be supprted"
    when disconnected and connect it back to the computer - it still shows the same thing. (sim card not compatible with iPhone)
    now my iphone is stuck/ frozen on a screen showing a cable pointing towards itunes and emergency call.
    now my iPhone itself won't let me go to the home screen (with or without my sim card.) 
    PLEASE HELP !!!!!!
    REALLY NEED HELP !!!!!

    See more:
    http://support.apple.com/kb/ht1808

  • I updated my iTunes and now my IPhone 3G isn't being detected.

    I first thought it was a problem with the USB port but ive tried them all with memory stick and everythings in working order. Ive used a different lead to connect the iPhone to my laptop still no look. I've tried with my iPod and that doesnt work either. I looked on line to uninstall then re install iTunes and its still not working. Please if someone can help that would be great.
    Samantha.

    Hi Avatennis,
    Thanks for visiting Apple Support Communities.
    It sounds like Windows isn't recognizing your iPhone. You might find our iPhone troubleshooting assistant helpful with resolving this:
    http://www.apple.com/support/iphone/assistant/itunes/
    Best Regards,
    Jeremy

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