HT1386 i downloaded the new version of itunes. when i plug my phone into the computer to connect its saying my device is synced with another itunes library. how do i get my old itunes back? or how can i get my old itunes stuff to the new one?
I downloaded the new version of itunes and when i plug my phone into the computer and try and do something in itunes it wont let me because my device is synced to another itunes library. how do i get my old itunes back? or how can i sync my stuff into the new itunes with out deleting anything off my phone? HELP
Copy the iTunes folder from the old computer to your new one.
Similar Messages
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When I plug my iphone into my computer to connect to itunes so i can sync my music to it, it doesnt show up. Or at least I cant find it. Why?
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
try this -
When I plug my phone into my computer it dosnt show up anymore. I want to download my pictures onto my computer, in windows
Hello arndozer,
Thanks for using Apple Support Communities.
When you connect your iPhone to your computer, an iPhone icon should appear in iTunes in the left column under Devices. But if it doesn't, this troubleshooting assistant can help.
For more information on this, take a look at:
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario -
I have uninstalled and reinstalled ithunes and still when I plug my phone into my computer, itunes doesnt recongnize that my phone is present so i cant sync anything. I have tried numerous USB cords. I have also tried wifi sync.
Hey Mlynch13,
Thanks for the question, and amazing troubleshooting so far. There are a few things we can attempt on your computer, including restarting the Apple Mobile Device Support, and checking for the USB drivers:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
When i plug my phone into my computer and open itunes, i cannot access my phone to add music. Any suggestions?
Hy there,
In order for you to solve this problem you have to follow these stept if your running windows:
1'st step is to go into the device manager
2 step is to go to portable devices (it is rught under network adapters)
3 step is to right clic apple iphone and click update drivers
4 step is to brows your drivers from C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
After that your itunes will pump up alown and youl see your iphone right there.
Good luck and sry for my bad righting.
Andrei -
When i plug my iphone into the computer, Itunes cannot be started. Apple was able to help me last time.
Try reinstalling or restarting the AMDS.
For Mac > iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
For Windows > iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i plug my phone into my computer itunes says it cannot read the contents of my device
When i plug my Iphone into itunes, it tells me it cannot read the contents of my device and i must reset it, so i did. I had to o this a few months back and it gave me the option to keep my pictures etc. This time all my pictures and everything got erased, and to top it all off when i plug it back in it tells me it cannot read my device again and i need to reset again. What is happening?! and can i reset mt phone to a previous time/ate like you can with a computer?
Worked for an iPad 4 (Retina) running iOS 7.0.3. connected to a Mac (Mavericks, iTunes 11.1.2). Although the file system is a bit different than what is shown on the video, the basic same steps can be carried out: download iFunbox (for Mac, obviously), go into "Raw file system", then "iTunes_Control" (you may want to switch to list view to see the complete name), then iTunes. There there was no iTunesDB file but I deleted iTunesCDB (was 0kB, expect that might have been the problem) and iTunesControl (0kB as well). Also deleted the Music folder in the previous directory.
After that I disconnected the iPad from iTunes, quit iTunes, relaunched, and it started sync'ing :-)
Note that now it's telling me that it cannot sync because an additional 10GB is required! Not sure what the problem is because the bar at the bottom of the iTunes window says it still has another 4GB available. I'm expecting there's a problem with how the size of the music is calculated (perhaps because I also sync Genius playlists and mixes), so I disabled music sync'ing for now so it can complete it once. Then I'll hand-pick the music again and hope it works! -
When I plug my Iphone to my computer it says Iphone can not be used because apple mobile device is not started yet. How do I fix this?
Let's try the following document, holly:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Please help!
I am trying to connect my phone to itunes via computer
and for some reason it is not being picked up
this has only happened after i recently updated itunes
any advice on how to connect it?
when i authorise my phone to it, it says it is already connected to this computer
however does let me access my phone via it.which operating system on the computer?
which version of itunes
does it not show up at all or just not auto launch itunes -
How do I sync my Iphone to itunes. I have a HP windows 8.1. MY ipod will not sync either.
So PLEASE HELP!!!!Hello jmazumba
Continue your troubleshooting with the article below to resolve the issue with connecting to iTunes. It will walk you through checking the drivers as well as third party security software for any conflicts.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G. -
I have an iphone 4s and recently purchased a 5 for my wife. When I plug her phone into our computer I'm asked if I want to set up as a new phone or back up. I'm not sure what to do her phone is already set up with an icloud account. Can I sync her phone with the player that I have installed and transfer content to her phone or will my phone be removed from the player?
Set up as new, since it newer has been connected to iTunes. Your iPhone will remain on iTunes. I have 4 different devices on my iTunes with no problems.
And regarding the sync - it will sync whatever you tell it to sync on iTunes. -
when i plug my ipod into my computer it shows up as a device in iphoto but it says the devise is empty and there are no photo's to import. How do I get my photos off of my ipod and into iphoto?
when i plug my ipod into my computer it shows up as a device in iphoto but it says the devise is empty and there are no photo's to import. How do I get my photos off of my ipod and into iphoto?
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My iPod touch is synced to my old Mac and I have a new PC. Now when I plug my iPod into the new computer it will make the connection sound, but will not show up in my iTunes. I do not care to have the content copied over. Any suggestions?
Start here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I used to be able to sync my iphone with itunes, but now when I plug my iphone into my computer it no longer syncs or even shows the device icon. Could this be because I have an old iphone and it's not compatible with the latest version of itunes?
Refer to this article under section 4: Verify that the Apple Mobile Device USB Driver is installed
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
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