HT1386 I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

If it's an Intel Mac, you can upgrade it to Mac OS X 10.6.8.
If it's a PowerPC Mac, you need to use these instructions and/or iTunes Match to put content on the iPad.
(83068)

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HT4623 when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks

when i doing my update my ipad 3 why the itunes show this message ? (the ipad could not be restored this device isn't eligible for the requested guid ) what can i do now please reply urgent thanks

Make sure you have the latest software on your computer (tap to enlarge image)

I dit an update for itunes but now I got the error R6034 what can I do

I dit an update for itunes but now I got the error R6034 what can I do I dont want to lose my libray :-(

See post by Kappy
Error 3072

HT1296 I updated iPad to iOS 7.1.1 and my iMac to OSX 10.9.2. I am unable to some of sync music in the play list. HELP!!!

I updated iPad to iOS 7.1.1 and my iMac to OSX 10.9.2. I am unable sync some of the songs in the play list and or albums. HELP!!!

I updated iPad to iOS 7.1.1 and my iMac to OSX 10.9.2. I am unable sync some of the songs in the play list and or albums. HELP!!!

My iPod had music on it previously from my old computer but won't sync the new music I bought on my new laptop? The songs I bought appear in the library, but they won't sync onto my iPod?

I'm going on a hike tomorrow with my dad and I'd been reluctant to download iTunes on my new laptop but finally decided to install it so I could have new music for the trip. I bought nearly ninety new songs, all of which appeared in my library, and on my account they are shown with my old songs. But my iPod isn't syncing the new music? Really I planned to start from scratch and not have them together, but that would be fine if they would just download. I don't understand. They're in my library, but won't download to my iPod.

Hi avmary11,
If your are having issues with your iPod not being recognized by iTunes (but it is being recognized by the computer), you may find the following article helpful:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Regards,
- Brenden

Itunes is not recognizing that my ipod is plugged in so I am unable to sync the device. What can I do to get Itunes to notice my device?

Itunes is not recognizing that my ipod is plugged in so I am unable to sync my device. What an I do to get itunes to notice my device is plugged in?

iOS: Device not recognized in iTunes for Mac OS X
Or
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Trying to add apple protection plan but lost receipt for the additional proof what can i do?

I bought my Mac Book pro 13" a year ago but i moved to Japan and lost my receipt during the moving process now am trying to add an extra 2 year protection plan to my Mac but Apple requiers the receipt what can i do ??

If you enter your MBP serial number here, you will be able to determine if your MBP is still under warranty:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
If it is, I would try to register the MBP for AppleCare here:
http://www.apple.com/support/applecare/
Ciao.

Contract ends but want to keep the same plan, What should I do

My contract ends next month, and I am not interested in getting a new device. So, what steps I should do. If I don't do anything, will the Verizon will continue my current plan.

You can continue to use your device on a month to month plan if you like the service you get with Verizon Wireless. Nothing will change on your plan. My account has been on a month to month plan since April and it works fine.
If you want to switch to another carrier, you can do so after your contract is expired without an ETF (Early Termination Fee).

HT201442 iOS: Restore error 3194 or 'This device isn't eligible for the requested build' What can I do for my iPad 2?

I have been installed latest version of iTune is 11.1. And others options also, so your suggestion is not helpful for me. How can I do my iPad 2 for now?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
 Cheers, Tom

HT4623 I updated my ipad from IOS 7 following prompting and ended up with connect to itunes icon. When trying to restore, the process keeps aborting after 30 mins with an unknown error message. Any ideas to overcome this problem?

Earlier today I was asked to update mu IOS which I did through my wifi (power connected). On return I just had the "connect to Itunes" icon. I've tried to restore the settings as suggested on the summary page but after downloading and verifying the connections and device the restoration locks up after about 30-40minutes due to an unknown error.
Is there anything I can do to overcome this?

iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
If you can’t update or restore your iOS device
http://support.apple.com/kb/ht1808
 Cheers, Tom

HT204074 When I try to purchase coins for Jackpot I'm told I have to leave the German store but my account shows the US store, what can I do to change it?

I used the German store to purchase a song. I've tried to switch back to the US store and my account shows that I have, but when I try to purchase anything I'm told that I have to switch back to the US store. If my account shows that I'm with the US store, where do I go from there. It's making me crazy!

I had this problem a few months ago, just go to Settings > View Apple ID > Country and go through it all again, so select US, then keep going and verify your payment info and it should stop it - I haven't had any problems since I did it with mine.

I am trying to create the store procedure but it is returning the following error what can I do.

USE [PHPExtracts]
GO
IF EXISTS (SELECT * FROM sys.objects WHERE object_id = OBJECT_ID(N'[dbo].[pr_Extract_wt_569_OPTUM]') AND type in (N'P', N'PC'))
BEGIN
DROP PROCEDURE [dbo].[pr_Extract_wt_569_OPTUM]
PRINT '--- Procedure [dbo].[pr_Extract_wt_569_OPTUM] dropped ---'
END
GO
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
-- =============================================
-- Author: <Brian Peterson>
-- Create date: <02/25/2014>
-- Description: <This Stored Procedure populates
-- staging table with Facets Member data
-- for Groups 100108,100115,105519,100398,106528,108601>
-- =============================================
CREATE PROCEDURE [dbo].[pr_Extract_wt_569_OPTUM]
AS
BEGIN
SET NOCOUNT ON;
declare @lastRunDate datetime
declare @currentRunDate datetime
-- RETRIEVE last run date
SET @lastRunDate = (select CONVERT(datetime,CHAR_CFLD1) from Extracts_Common_Table
where EXTRACT_ID=569 and SEQ_NO=1 AND DOMAIN_NAME ='LastRunDate'
AND Active=1)
-- if the @lastRunDate is null, then set the date to the default MEPE_EFF_DT
IF @lastRunDate IS NULL
SET @lastRunDate = '01-01-1920'
-- SET current run date
SET @currentRunDate = GETDATE()
PRINT @lastRunDate
PRINT @currentRunDate
-- CHECK for running on same date and exit if true
IF DATEDIFF(dayofyear, @lastRunDate, @currentRunDate) > 0
BEGIN
PRINT 'Deleting tables...'
TRUNCATE TABLE Extract_wt_569_OPTUM
PRINT 'Inserting new Current data...'
-- INSERT statements for procedure here
Insert into [dbo].[Extract_wt_569_OPTUM]
([DATESORT]
,[MEMBERNUMBER]
,[LASTNAME]
,[FIRSTNAME]
,[MIDDLENAME]
,[GENDER]
,[DOB]
,[DatePolicyEffective]
,[RELATIONTOINSURED]
,[SSN]
,[DateEffective]
,[DateExpiration]
,[SUBSCRIBER_ID]
,[ALTERNATE_ID]
,[ADDRESS1]
,[ADDRESS2]
,[ADDRESS3]
,[CITY]
,[STATE]
,[ZIP CODE]
,[TELEPHONE]
,[GROUP_NO]
,[GROUPNAME]
,[LINEOFBUSINESS]
,[PRODUCT_TYPE])
-- add wt_569 columns
-- add select here
SELECT top 1000 ---- remove top 1000 when loading
null as "DATESORT"
,convert(varchar,rtrim(sbsb.SBSB_ID)) + right('000' + rtrim(convert(varchar,meme.MEME_SFX)), 3) as "MEMBERNUMBER"
,meme.MEME_LAST_NAME as "LASTNAME"
,meme.MEME_FIRST_NAME as "FIRSTNAME"
,meme.MEME_MID_INIT as "MIDDLENAME"
,meme.MEME_SEX as "GENDER"
,replace(CONVERT(varchar(10),meme.MEME_BIRTH_DT,110),'-','') as "DOB"
,replace(CONVERT(varchar(10),meme.MEME_ORIG_EFF_DT,110),'-','') as "DatePolicyEffective"
,case
When meme.MCRL_MEME_CREL_CD = 'M' Then 18 -----Added case statement for RELATIONTOINSURED by Andrew 08/19/2014
When meme.MCRL_MEME_CREL_CD = 'O' Then 34
When meme.MCRL_MEME_CREL_CD = 'W' or meme.MCRL_MEME_CREL_CD = 'H' Then 01
When meme.MCRL_MEME_CREL_CD = 'S' or meme.MCRL_MEME_CREL_CD = 'D' Then 19
END
as "RELATIONTOINSURED"
,case when ltrim(rtrim(meme.MEME_SSN)) = '' THEN '999999999'
else ltrim(rtrim(meme.MEME_SSN)) end as "SSN"
,replace(CONVERT(varchar(10),mepe.MEPE_EFF_DT,110),'-','') as "DateEffective"
,replace(CONVERT(varchar(10),mepe.MEPE_TERM_DT,110),'-','') as "DateExpiration"
,sbsb.SBSB_ID as "SUBSCRIBER_ID"
,null as "ALTERNATE_ID"
,sbad.SBAD_ADDR1 as "ADDRESS1"
,sbad.SBAD_ADDR2 as "ADDRESS2"
,sbad.SBAD_ADDR3 as "ADDRESS3"
,sbad.SBAD_CITY as "CITY"
,sbad.SBAD_STATE as "STATE"
,sbad.SBAD_ZIP as "ZIP CODE"
,sbad.SBAD_PHONE as "TELEPHONE"
,grgr.GRGR_ID as "GROUP_NO"
,grgr.GRGR_NAME as "GROUPNAME"
,pdpd.LOBD_ID as "LINEOFBUSINESS"
,mctr.MCTR_DESC as "PRODUCT_TYPE"
-----,null as "BENEFIT_LEVEL" Dropped Benefit_Level not required
FROM [FacetsReport].[dbo].[CMC_MEME_MEMBER] meme with (NOLOCK)
JOIN [FacetsReport].[dbo].[CMC_SBSB_SUBSC] sbsb with (NOLOCK) on meme.SBSB_CK = sbsb.SBSB_CK
JOIN [FacetsReport].[dbo].[CMC_SBAD_ADDR] sbad with (NOLOCK) on meme.SBSB_CK = sbad.SBSB_CK and meme.SBAD_TYPE_MAIL = sbad.SBAD_TYPE
JOIN [FacetsReport].[dbo].[CMC_MEPE_PRCS_ELIG] mepe with (NOLOCK) on meme.MEME_CK = mepe.MEME_CK
JOIN [FacetsReport].[dbo].[CMC_GRGR_GROUP] grgr with (NOLOCK) on meme.GRGR_CK = grgr.GRGR_CK
JOIN [FacetsReport].[dbo].[CMC_PDPD_PRODUCT] pdpd with (NOLOCK) on mepe.PDPD_ID = pdpd.PDPD_ID
JOIN [FacetsReport].[dbo].[CMC_PDDS_PROD_DESC] pdds with (NOLOCK) on pdds.PDPD_ID = pdpd.PDPD_ID
JOIN [FacetsReport].[dbo].[CMC_MCTR_CD_TRANS] mctr with (NOLOCK) on mctr.MCTR_VALUE = pdds.PDDS_MCTR_BCAT
--JOIN [FacetsReport].[dbo].[CMC_CSCS_CLASS] cscs with (NOLOCK) on cscs.PDPD_ID = pdpd.PDPD_ID
WHERE mepe.MEPE_ELIG_IND = 'Y'
AND DATEDIFF(day, mepe.MEPE_EFF_DT, @StartDate) >= 0
AND DATEDIFF(day, mepe.MEPE_TERM_DT, @RunDate) <= 0
--UPDATE the run date
PRINT 'Updating LastRunDate...'
update Extracts_Common_Table set CHAR_CFLD1= @currentRunDate where EXTRACT_ID=569 and SEQ_NO=1 AND
DOMAIN_NAME ='LastRunDate' AND Active=1
END -- Same Date Run Check
END
GO
PRINT '------- Procedure [dbo].[pr_Extract_wt_569_OPTUM] Created ----------'
GRANT EXECUTE ON [dbo].[pr_Extract_wt_569_OPTUM] TO [public] AS [dbo]
GO
Message error:
Msg 102, Level 15, State 1, Procedure pr_Extract_wt_569_OPTUM, Line 71
Incorrect syntax near ')'.
Msg 137, Level 15, State 2, Procedure pr_Extract_wt_569_OPTUM, Line 118
Must declare the scalar variable "@StartDate".
------- Procedure [dbo].[pr_Extract_wt_569_OPTUM] Created ----------
Msg 15151, Level 16, State 1, Line 4
Cannot find the object 'pr_Extract_wt_569_OPTUM', because it does not exist or you do not have permission.

Shouldn't @StartDate be an input parameter to the stored procedure? @RunDate also?
Example for sp with parameters:
http://www.sqlusa.com/bestpractices2008/stored-procedure-parameters/
The last error will go away upon a successful sp compile.
Kalman Toth Database & OLAP Architect
SQL Server 2014 Design & Programming
New Book / Kindle: Exam 70-461 Bootcamp: Querying Microsoft SQL Server 2012

TS1492 I can not connect to itunes store. I have updated my itunes to 10.6 but it still won't work. What can I do?

I have updated my itunes to 10.6 and I still can't connect to itunes

Could you walk us through what happens when you try to connect to the Store, please?

HT5271 I cannot watch utube videos or any film content as of yesterday. I tried to download an updated version. I was successful but that did not change anything. What can i do?

I cannot watch utube or any other video on my macbook all of a sudden. It says "blocked plug ins". I tried upgrading and was successful but that did not help. I still cannot watch videos. Help! Anyone had this problem and found a sollution?

After installing, reboot your Mac and relaunch Safari, then in Safari Preferences/Security enable ‘Allow Plugins’. Then relaunch Safari and test.
If you're getting a "blocked plug-in" error, then in System Preferences… ▹ Flash Player ▹ Advanced
click Check Now. Quit and relaunch your browser.

I have put a voice over on one of my clips,and want to lower the music so I can hear it,but it will not let me lower it.

I put a voice over in one of my clips,but want to lower the music so I can hear it,but will not let me do it. Help?????

See these: http://malwaretips.com/blogs/remarkit-virus-removal/
https://www.youtube.com/watch?v=w36xK_4PiO8

HT1386 I have a brand new ipad with iOS 6.1.3 and an imac with OS 10.5.8. I cannot update my OS on this machine, but want to sync the new ipad. What can I do?

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