HT1386 i have been trying to transfer my downloaded songs to my library followed the steps the apple support have given but it never saved my downloaded songs just the purchased ones.

i have been trying to transfer my downloaded songs to my library. i followed the steps the apple support have given but it never saved my downloaded songs just the purchased ones.

To copy non-iTunes purchases you need one of the thrd-party programs discussed here:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

Similar Messages

  • I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my    i

    I recently bought a new i phone 4 as my other one had seen beter days and for the last sevral days have been trying to transfer my photos ect from my old phone to my new one after I've plugged my old iPhone into iTunes to back it up i then plug in my one to transfer it over I've had no luck I've tryed restoring my new phone to the last time i backed up my old files the phone restores but always to its own backup point wen i first connected it to iTunes can anyone help me please?

    Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).

  • Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

    Have been trying to cancel and refund my iCloud upgrade am going round in circles apple says you can cancel within 14 days but won't tell you how help!!

    You can cancel an iCloud storage upgrade but only within 15 days of buying:
    Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
    In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mm12eecb08e7

  • I can't install on uninstall iTunes on my laptop; running Windows XP.  I've tried all the steps in Apple Support as well as Windows support.  Can anyone help?  I fet the error "The feature you are trying to use is on a network resource that is unavailable

    I can't install or uninstall iTunes on my laptop.  I've followed all the steps on Apple Support as well as Microsoft support.  I get the error "The feature you are trying to use is on a network resource that is unavailable.  Pick an alternate path to a folder containing the installation package 'iTunes.msi".  This has been going on for a couple of weeks now and I'm very frustrated.  From what I can see, I'm not the only one with this problem, but I have yet to see anyone post a solution that works.  Microsoft wants to charge me $99 to troubleshoot it for me and Apple will charge $20.  I think both are ridiculous as this is obviously not "operator error".

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I have been trying to import VHS video into iMovie via a Hollywood Dazzle bridge.  Did not have trouble until I upgraded to mavericks.  I have a mac book pro, 10.9.1, iMovie 10.0.2.  Says it is recording, but when I go to check, it says the file is empty.

    I have been trying import VHS video into iMovie via a Hollywood Dazzle bridge.  I have been successful doing this in the past, but now it is not working.  I have a mac book pro, 10.9.1, (mavericks), iMovie 10.0.2.  Everything in iMovie looks like it is working.  It reads "recording" in the upper left hand corner of the pane while the video is playing.  When I stop the process to check on my clip it says that the file is empty.  The only thing that has changed since I did it successfully is that I upgraded to mavericks from whatever I had previously.  My system is about one year old.  Any suggestions?

    Hey, Clinton,
         Thanks for your help!  I was able to go to iMovie 9.0.9 and import video.  I was still curious as to why it didn't work in version 10.0.2, so I contacted Apple tech support.  They were't sure at first as to why it wouldn't work, so they had me delete iMovie 10.0.2 and then re-install it just to see if something had gone wrong when it upgraded.  That didn't change anything.  In the end, they determined that 10.0.2 doesn't support the Hollywood Dazzle DV bridge.  But I have a workaround path from them that I will share so that it's possible to import to 9.0.9, then move it to 10.0.2. 
         1.  Open iMovie 9 (finder/applications/iMovie 9.0.9
         2.  Import from Dazzle Bridge to iMovie 9, note which event you are importing the clips into
         3.  Close iMovie 9
         4.  Open iMovie 10 (probably in the dock)
         5.  File/Import Media...navigate to home(this was my name, on the left side of iMovie, under Favorites)/Movies/iMovie events.  Find the event folder that contains your Dazzle clips (tip-try sorting by date modified to look at recent events.) 
         6.  Select the clips and import.  Click the blue "Import Selected" button on the bottom right.
    You may get a message that some files cannot be imported.  Click continue import.  It's a little glitchy.  It imports your clip, and also makes a copy of it, too.  On the copy, the audio is normal, but the video is choppy.  In any case, you would delete the copy, anyway.
    Hope this additional information helps somebody else.  Thanks again, Clinton for helping me!

  • I have been trying to email a document from pages on my iPad in PDF it seems to do everything but when I go into my sent email file it is not there and recipient hasn't received it

    I Have been trying to email a document from pages on my iPad in PDF format.  i go through all the steps and it seems to send it but the recipient doesn't receive it. Anyone know what I am doing wrong?

    Possibly.
    You could test that by dropping a largish image into a test Pages document and duplicating it until your document won't send.
    Some eMail clients have ceiling levels for file sizes, as do some receiving servers.
    Also test to see if you can simply export your file to pdf, in which case it will be retained on your iPad. That would be a first step.
    Peter

  • How can I create icloud account which I tried and it has showing the message that multiple free accounts have been activated on this device how should I install icloud and I got from apple support if you have mac then create a new icloud account but I don

    How will have an option to create an icloud id

    Hello there, vishal274.
    The following Knowledge Base article provides a great FAQ that provides some great answers to some of the more common questions about iCloud, including yours:
    Creating an iCloud account: Frequently Asked Questions
    http://support.apple.com/kb/ht4436
    How do I sign up for iCloud?
    You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
    You may need to verify the email address that you use for your Apple ID. See Frequently Asked Questions About Apple ID for more information.
    I had a free Find My iPhone account. How do I sign up for iCloud?
    Update the devices that you use with Find My iPhone to iOS 5 (iOS 6 recommended). When you're asked to enter an Apple ID during setup, enter the Apple ID you were using for Free Find My iPhone. Your account will be automatically updated to iCloud.
    I had a MobileMe account. How do I sign up for iCloud?
    To use your MobileMe account for iCloud, follow the iCloud setup instructions and enter your @me.com or @mac.com email address as your Apple ID. If you had an @me.com address, it will be reactivated for email when you sign up for iCloud. If you had an @mac.com address, it won't be reactivated for email, but you can set up a new @icloud.com email address to use with iCloud.
    Important: You will need a verified email address associated with your @me.com or @mac.com Apple ID to set up iCloud. To add a verified email address, go to My Apple ID (appleid.apple.com), sign in with your @me.com or @mac.com email address, and add a valid email address to your account.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT4413 migration from a PC to a Mac. my migration keeps freezing if the screensaver goes on. I have been trying to transfer my photos and music for almost 24 hours with no results :(

    Hi. My wonderful hubby surprised me with a new MacBook Pro last night (he will be deploying soon and won't be home for the holidays, valentines day, my birthday or our anniversary)! I have a great camera and a TON of photos on my laptop that I don't want to lose. So I downloaded the migration software to my Asus and it starts out just fine and then freezes around the 1 hr and 48 minutes left. I have changed the energy settings so that it doesn't sleep, but still likes to freeze. I'm not sure if it has something to do with the screen saver? Can someone help this new Mac user? I feel like I'm learning a new language!

    You have posted to the older PPC iMac forum.  You need to poster to a newer iMac forum.
    I suggest posting here:
    https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion?tagSet=1382
    Complete list:
    https://discussions.apple.com/docs/DOC-2463
    Try double clicking on the harddrive icon on your desktop
    You should get something like this.
    On the left pane is a list of common places.
    All the user data is in the /Users folder. 
    See the magnifying glass on the upper left of the screen.  This is spotlight.  Type in a file name.
    Robert

  • I have been trying to update flash player however it will not let me enter my password , i have changed password and it still won't let me

    I have tried over and over to update flash player , I have changed password I can log into account but not to update flash player

    Hello everyone,
    Please see What userid & password do I need to install Flash Player?  This is the OS requesting the password, not Flash Player.
    Maria

  • I have been trying to update my ipad 2 to IOS 7 today and it installs it into my ipad but when i click install update it says its verifying it then it pops up saying software update unavailable try again later can i have some help.

    And i need help so If theres anyone out there that could give me a little info and help on how to fix it, please do

    Um, this makes no sense.  The binary is already on the device, it came directly from Apple so I'm not sure where the hold up is.  I guess it depends on what is exactly "Verifying update ..." is.  I always believed it was about checking to ensure the binary was proper; not sure why it has to call back to Apple servers in that case.
    It's super annoying.  Apple really needs to fix this problem.  Especially when one has to leave and needs to take their devices with them...
    Last time this happened, all I had to do was connect to iTunes and the issue cleared out immediately and updated.

  • TS1717 I recently had a problem with i Tunes but now is solved.  New problem....I have been trying to burn a CD from a Playlist and a message says this cannot be done.  Also I can't  listen to some of the songs downloaded on my computer

    I had a problem with I tunes but now is solved.  Now I can't download a CD from a Playlist.  Also I can't play some on the songs on my computer

    What's the precise text of the error message, please?

  • I have been trying to re suscribe to expor tpdf  as us resident with us credit card but keep been rejected due to being based currently in Argentina?

    I HAVE BEEN trying to re suscribe to expor t pdf as a us resident wiht a us c card but keep being rejected due to currently workling and living in Argentina
    any ideas?

    Please refer to the following links:
    Change the country associated with your Adobe ID
    How do I complete a purchase when I get an incorrect "country" error?
    I hope it resolves your issue.
    Regards
    Rajshree

  • Have been trying for nearly an hour and a half to get on chat through three tries to solve my 4.0 profile access question

    Have been trying for almost an hour and half to get someone to answer in chat and have been passed over a few times. Cannot access my work profile after I downloaded 4.0 yesterday. Keeps saying I'm offline but I'm not and the box is unchecked. Have tried restart several times, re-install several times to no avail. Haven't gotten help in chat nor answers here. But I need to use it for work. Worked perfectly in 3. ,ost recent. HELP!!!

    Thank you for offering. To the extent possible, I removed all impediments to Firefox from Symantec Endpoint Protection which is what my university uses along with Cisco Clean Agent where I also removed impediments. The problem was not solved. I continue not to be able to use one of my two profiles (the more important one) since I downloaded 4.0 yesterday. Worked fine with 3. every update since 3.0. I still get the same message about being offline and unchecking the box which has never been checked. Still searching for a remedy.
    Don't know enough to find which part of the Firefox program in the C drive program files is the culprit, but it is surely somewhere there. Little at a loss as to what to do. Wish I knew of a Firefox whiz or Geek either near where I live or in Frederick, MD; Leesburg, VA or Washington, DC

  • HT1657 i've been having trouble transferring my rented movies to my iPad. It keeps showing up as already transferred to another device, although i've only been trying to transfer to the one ipad that i have. Any suggestions?

    i've been having trouble transferring my rented movies to my iPad. It keeps showing up as already transferred to another device, although i've only been trying to transfer to the one ipad that i have

    I know of no solution except for restorng the iPod to factory defaults/new iPod. Have you made a suggstion to Apple to all resetting email autofill?
    Apple - iPod touch - Feedback

  • I am totally ignorant when it comes to these products.  How can I put music on my shuffle without paying for it on itunes?  Can't I find a song somewhere and where and then transfer it to my shuffle somehow.  I have been trying for 3 hours.

    I am totally ignorant when it comes to these products and devices.  I have a ipod shuffle, 4th generation.  I want to find music, without purchasing a song on itunes  and then copy it to my shuffle.  Is this possible.  If so, where do I find the music and how do I get it to my shuffle.  I have been trying for 3 hours and about to give up. Please help me.

    Yes, of course.  iTunes was around before there was an iTunes Store.  And I think Apple cares MORE that you purchased an iPod, and LESS about where you get your music to play on the iPod.
    You can buy music the "old school" way, on CD, and "rip" them into your iTunes library using iTunes.
    You can download/buy music from other sources, as longs as the format is MP3 or AAC, and don't use copy protection (DRM).  NOTE:  iTunes Store music downloads do not use any DRM. 
    One example is Amazon.com. 
    http://www.amazon.com/MP3-Music-Download/b/ref=sa_menu_mp3_str1?ie=UTF8&node=163 856011
    They offer a utility called Amazon MP3 Downloader, which automatically places your downloads into your iTunes library.
    If the source just provides you with the downloaded song files, all you need to do is open a window showing the files or the folder containing the files.  Run iTunes and select Music in the sidebar, under LIBRARY.  Then drag the songs files or the folder containing the files from its window to the iTunes window, and drop them there.  iTunes will add the songs to your iTunes library.
    Once the songs are in your iTunes library, you can automatically sync or manually load them onto your shuffle.
    http://www.apple.com/support/ipodshuffle/syncing/

Maybe you are looking for

  • How to change system time on Cisco MeetingPlace Express Server

    How to change system time on Cisco MeetingPlace Express Server Model MCS-7825-I4

  • Access non-DC project from a DC Web Dynpro project

    Hi, I have a DC Web Dynpro project that needs to access a non-DC Java project. As I cannot create a public part of the non-DC Java project then add that public part to the used DC list of the DC Web Dynpro project, I add the non-DC Java project to th

  • SIM Card Going Bad?

    I'm currently on military duty in the middle of nowhere and my phone is struggling to find any kind of connection to the network. I cut it on Airplane Mode to conserve battery and keep it cool; as I've noticed it gets hot from constantly searching fo

  • GRIR STORES RELATED INVENTORY REPORTS

    Please suggest any suggestions or alternatives or any other T-Codes which meets my requirements for the following general stores reports. 01.     MB5L     We are able to get the report only last financial year, current month & previous month, if we r

  • E63 - Image in corner

    Hello all, What is the image in the top right hand corner of the background mean? It's a little bucket with an up arrow, i would like to know what it means.... Thanks, Cohen Cohenl.info - http://www.cohenl.info I have the Nokia E63, on the 3 $29 cap