HT1386 I have subscribed to iTunes Match but my iPhone will not register as a product

When I turn on iTunes match a message is displayed saying I am not currently subscribed to iTunes match and I need to use my computer to subscribe, which I have done. It is working on my iPad. Any ideas?

Hi Sheila..
Just to be sure tap Settings > Music
Make sure iTunes Match is swtiched ON.
And tap Settings > Store
Make sure Music is switched ON.
Make sure your iPhone software is up to date.
Tap Settings > General > Software Update
iTunes Store: Troubleshooting iTunes Match
iTunes Match: Understanding the iCloud Status icons
http://www.apple.com/itunes/itunes-match/
edited by:  cs

Similar Messages

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    On the MBP, in iTunes, switch to Song view and enable the iCloud Status column by pulling down View > View options and selecting the option for "iCloud Status." Close the small window. Look for any tracks that have a status of "waiting." If you see several of them disable iTunes Match while holding down the Option key. Quit iTunes, wait a few seconds, then open it again and turn iTM back on. Let it compelete the scan. Wait until all tracks that are "waiting" have a status of either "matched" or "uploaded."
    On the iPad, turn off iTunes Match then launch the Music app and let the contents clear out. Power cycle the iPad for good measure, then re-enable the service once all the tracks in iTunes have been processed.

  • HT204406 I have subscribed to iTunes Match but...

    I have an iTunes Match account in the UK.  I have updated iTunes match and it claims that I have 10,000+ songs in the cloud.  This should be the case -I have uploaded LOTs of CDs.  HOWEVER, when I go to look at what should be in the cloud little cloud icon next to them), only about 50 songs appear.  Could anyone explain - I think I'm being a bit thick over this! LOL

    Home sharing is separate from iTunes Match.  Sounds like you were playing music using home sharing, which turned off when you turned off your computer.
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    On your iPad, confirm that you are signed in with this same ID in Settings>iTunes & App Store (at the top).  If so, you should see an iTunes Match setting listed with an on/off slider.  Slide it on to enable iTunes Match on your iPad.

  • HT4539 i have subscribed to itunes match on my pc and it says it is ready to use on my ipad.  I went to music on my ipad under settings and tried to turn on itunes match and it says I do not have a subscription

    I have subscribed to itunes match but cannot get it on my ipad after following the instructions

    Settings-music-iTunes match=on

  • Have iPod touch 4 with extensive music list. How do I transfer it to the cloud so my other devices can play the music?  I subscribed to ITunes Match, but it's not functioning.

    Have iPod touch 4 with extensive music list. How do I transfer it to the cloud so my other devices can play the music?  I subscribed to ITunes Match, but it's not functioning

    Troubleshooting Match
    http://support.apple.com/kb/TS4054
    Subscribing to Match
    http://support.apple.com/kb/HT4914
    Match for the iOS devices
    http://support.apple.com/kb/HT5637

  • HT204406 Although I have subscribed to ITunes Match my ipad setting only states under Settings Music, to subscribe to iTunes Match. But i have subscribed. i have played the downloaded songs from the icloud, too, and when i turn off my computer, the ipad m

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    There is something wrong, but I don't understand what. It has just synced, but the problem persists.

    Home sharing is separate from iTunes Match.  Sounds like you were playing music using home sharing, which turned off when you turned off your computer.
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    On your iPad, confirm that you are signed in with this same ID in Settings>iTunes & App Store (at the top).  If so, you should see an iTunes Match setting listed with an on/off slider.  Slide it on to enable iTunes Match on your iPad.

  • I have subscribed to itunes match on the itunes on my pc. But my iPhone says i need to subscribe still even if i am already subscribed

    i have subscribed to itunes match on the itunes on my pc. But my iPhone says i need to subscribe still even if i am already subscriben myu
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    You need to be signed into the mobile iTunes Store with the same Apple ID used to purchase iTunes Match. On the iPad go to Settings > iTunes and App Stores and tap the Apple ID. Tap sign out. Then sign in with the correct Apple ID and you should be able to enable iTM on the iPad.

  • I subscribe to iTunes match but don't use it on my iPhone. Is that why I get ads on the iPhone? Can I fix that or do I have to turn on iTunes Match?

    I subscribe to iTunes match but don't use it on my iPhone. Is that why I get ads on the iPhone? Can I fix that or do I have to turn on iTunes Match?

    I meant to indicate that I was trying to use iTunes Radio and that is where i get theads. Can i get rid of them becuase I subscribe to iTunes Match?

  • HT204406 I have subscribed to iTunes Match.  It is turned on on my mac but on my iPad and iphone it says that I have not subscribed.  I have tried turning everything on and off, backed up iCloud. Still no joy, any tips please?  Thank you

    I have downloaded iTunes Match to my mac.  However when I try to access on my iPad and iphone, it says that I have not subscribed.  I have the cloud on my mac showing all the songs there.  I have tried turning everything on and off and also backed up again.  Any suggestions please?

    Home sharing is separate from iTunes Match.  Sounds like you were playing music using home sharing, which turned off when you turned off your computer.
    Open iTunes on your computer and go to the Store menu.  Confirm that there is a setting called Turn Off iTunes Match.  That will confirm that iTunes Match is enabled on your computer.  Then check to see what Apple ID you subscribed to iTunes Match with.  It will be the ID in Store>View Account (in parentheses).
    On your iPad, confirm that you are signed in with this same ID in Settings>iTunes & App Store (at the top).  If so, you should see an iTunes Match setting listed with an on/off slider.  Slide it on to enable iTunes Match on your iPad.

  • I have subscribed to itunes match. How do I get the songs from my iphone into my itunes library which only shows the songs I have purchased? Lots of the songs on my iphone were taken from CD's years ago which is why I thought itunes match would help.

    I have subscribed to itunes match. How do I get the songs from my iphone 5 into my itunes library which  currrently only shows the songs I have purchased? I can see the songs on my iphone when I plug it into itunes on my computer, but don' know how to get them into the library.Lots of the songs on my iphone were taken from CD's years ago which is why I thought itunes match would help.I want to make the songs on my phone's itunes available to my husbands iphone and to my ipad as well.  All devices share the same itunes account.

    Hi,
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    Does it help?
    Jim

  • HT4914 I just subscribed to iTunes match but only 61 songs from my 7GB of music on my iphone showed up.  I do not want to lose any music.  What should i do?

    I just subscribed to iTunes match but only 61 songs from my 7GB of music on my iphone showed up.  I do not want to lose any music.  What should i do?  When I go to settings-music-and try to enable iTunes Match on my iPhone it says "iTunes Match will replace the music library on this device"  I don't want to do that it only has 61 of my 7GB of songs.

    did you find out the answer?  I am afraid to hit enable.

  • Interested in subscribing to iTunes Match but concerned about number of devices

    My family and I all share 1 iTunes library. All purchases are made using the same AppleID account. We currently have 17 apple devices and will most likely be adding more with Xmas coming up next month. We are interested in subscribing to iTunes Match. Can / How do we use iTunes Match across all these devices? I would guess that there are many family's out there like mine where each person has an iPhone, computer & iPad. Limiting iTunes Match to 10 devices will not work, especially if you have a large family. Hopefully I'm not understanding it correctly and someone is able to assist.
    Thank you.

    This is in facto, too dificult.... Surely I am missing somethin...
    http://support.apple.com/kb/HT1420?viewlocale=en_US&locale=en_US
    " Authorizing and deauthorizing a computer allows you to manage which computers can sync or use apps, audiobooks, books, music, movies, or other content you've purchased from the iTunes Store.
    You can use or sync your purchases from the iTunes Store on up to five different computers (these can be any mix of Macintosh or Windows-compatible computers). When you sync or play an item you've purchased, your computer is "authorized" for purchase using your Apple ID."
    OK
    Then.....
    http://support.apple.com/kb/HT4914
    "vWhen you subscribe to or enable iTunes Match, your device or computer will be associated with your Apple ID. Your Apple ID can have up to 10 devices and computers (combined) associated with it. For more information about associating devices and computers to an Apple ID, see this article. "
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    "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days. "
    What is then the "truth"? When I try to add another computer it seems (previous post) that the first is true (I only have 7 devices associated with my Apple ID). Not the second.
    Cheers
    Jorge Lampreia

  • HT204053 I have put new music on my iTunes folder on my apple desktop. I have iTunes Match but the music has not shown up on my iPhone. How do I get my music to get on my phone. My iCloud is on on the desktop and iphone

    I have put new music on my iTunes folder on my apple desktop. I have iTunes Match but the music has not shown up on my iPhone. My iCloud is turned on. All my music initially did go to my iPhone

    Try posting in the iTunes Match forum, you'll probably find more knowledgeable folks there.  iTunes Match is a different service from iCloud.
    https://discussions.apple.com/community/itunes/itunes_match

  • HT5637 now that I have subscribed to iTunes match and synched with my phone, I assume that all the music stored on my phone is now stored in the cloud.  Can I now delete the tunes on my phone so that I regain storage space?

    Now that I have subscribed to iTunes Match and synched my phone, I'm assuming that my 6.9GB of music and 2.3 GB of videos are stored in the cloud and accessible to my phone for listening or watching.  Can I now delete them from my phone so that I regain the 9.2GB of storage space?

    Go to Settings > General > Usage, select Music, then Edit. There will be a delete option there. It may take a few minutes to delete if you have a large collection on your iPhone.

  • Subscribed to iTunes Match - ok on iphone, but can't hear tunes on Mac Book Pro

    Subscribed to iTunes Match - ok on iphone, but can't hear tunes on Mac Book Pro (?)

    Hi,
    Why can't you hear your music on your mac book? Your music needs to be in your iTunes library on your computer when you subscribe to iTunes Match.
    jim

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