HT1386 ipad sync problem

error message - the ipad cannot be synced because the connection to the ipad was lost

Quit iTunes, restart your computer, reboot your iPad and then try again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Similar Messages

  • HT1386 IPad syncing problem

    when i connect my ipad using USB cable, its name is not showing in ITunes on the left handside. anyone could help resolve this problem?

    1. Make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
    2. Try all the other ports on your computer, even a number of times.
    3. Make sure your lead /connections are not faulty.
    4. If you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
    5. Make sure you have the latest version of iTunes installed.
    6. If using Widows, make sure all Windows Updates are installed.
    7. Failing all that, see here - http://support.apple.com/kb/TS1538 for Windows and http://support.apple.com/kb/TS1591 for Macs
    8. And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
    http://support.apple.com/kb/HT1808

  • IPad syncing problem - HELP!

    iPad sync problem - HELP!  I keep getting this message "...cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional ...space needed)"  and yet I seem to have plenty of space on the iPad.  This just started today.  I even tried deleting some things to make even more room, but it didn't help.  Any ideas??? 
    I was thinking of restoring, but I've never done it...  should I? 
    thank you!

    Hello florafromnv,
    Welcome to Apple Support Communities.
    The following article addresses how to resolve the issues related to this message:
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/TS1503
    Regards,
    Jeff D.

  • TS1286 iPad sync problem

    Half way through syncing my iPad, I get a message saying the iPad has disconnected.  It hasn't as far as I can see.  Any ideas?

    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
     Cheers, Tom

  • TS2972 Ipad syncing problems

    My computer says it is authorized to sync my new ipad but when I go to sync the ipad it tells me that my computer needs to be authorized.

    iPad not appearing in iTunes
    http://www.apple.com/support/ipad/assistant/itunes/
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/TS1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
    http://support.apple.com/kb/ts1814
    iTunes for Windows: Device Sync Tests
    http://support.apple.com/kb/HT4235
    IOS: Syncing with iTunes
    http://support.apple.com/kb/HT1386
    Apple - Support - iPad - Syncing
    http://www.apple.com/support/ipad/syncing/
    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
    http://support.apple.com/kb/ts4062
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
     Cheers, Tom

  • Ipad sync problems

    ipad sync problems

    i tried to restore the device again, is it possable that a low battery. real low that goes dead in the middle of a restore is causing the problem why it won't restore, I cant tell if its a screen saver thats puts it to sleep or a real low battery but half way thru IT blacks out or shuts down battery is vary low. I don't know what the settings are really i bought it for my daughter who stored a password and has no idea what it was 

  • Iphone/Ipad Syncing Problems

    When I plug my iphone into the computer I keep getting the following message."Itunes was unable to load provider data from sync services. Reconnect or try again later." Can anyone tell me what this means and how to correct it?

    I have done this but the probelm persists. The issue only seems to be with my Iphone 4 as my ipad syncs fine.
    This article mentioned outlook which I don't use and unplugging all my USb devices. I can't do that as all my itunes data is on a portable HD connected to the computer via USB.
    Any other suggestions would be appreciated.
    Thanks

  • IPad Syncing problems with iOS 7.1

    I upgraded to iOS 7.1. Now iTunes can't find the book and video files when trying to sync my ipad. Any suggestions?

    All of the original files are in my Download directory. I redid the "Add file to Library" for my books. Followed the process then synced the iPad but still had the same problem.
    I'll try it again just to be sure.
    Thank you for taking thetime to write and try and help. Very much appreciated
    Z

  • IPad Sync problem with new iTunes 12.1.0.50

    I just installed iTunes 12.1.0.50 and for the first time I can't sync with my iPad 1 (IOS 5.1.1) which worked for years prior to this iTunes update.  Every time i connect my device through USB cable my iTunes stops working with a message it cannot not connect and can't find location for device and I have to force quit the application. I have reset my iPad, I have uninstalled and re-installed iTunes and tried multiple times to get this message to disappear and sync my iPad device like I use to. It looks like the sync works with my iPhone 6.
    Does anyone know a fix or having the same problem?
    MacAir IOS X Yosemite 10.10.2
    iTunes 12.1.0.50  (just installed)
    iPhone 6 128gb IOS 8.1.3
    iPad 1 IOS 5.1.1
    Wishing Apple made things easier.

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Click the Clear Display icon in the toolbar. Then try to sync. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • IPhoto iPad Syncing problems

    iPad and iPhoto can't sync large numbers of faces or events or albums.
    I have many (677) log files (mostly LowMemory crashes) in <Username>/Library/Logs/CrashReporter/MobileDevice/<username>iPad...
    They kinda look like this...Incident Identifier: B38728BA-AD46-457E-9BEB-E4AD5ECEA820
    CrashReporter Key: 9ef9dc0e80c3e569a186c68e9620e78a60a03dda
    OS Version: iPhone OS 3.2 (7B367)
    Date: 2010-06-19 11:51:32 -0700
    Free pages: 693
    Wired pages: 8263
    Purgeable pages: 0
    Largest process: itdbprepserver
    Processes
    Name UUID Count resident pages
    ReportCrash <9c936bb65eb84a91018a03337a270369> 91
    itunesstored <c2c354726ab2db56b6aded4115adb459> 257
    SpringBoard <c7a5904c12db7b14334a4edaa4cabaa9> 669 (jettisoned) (active)
    accessoryd <b4e1403f53e4c7b53b0ec833007f6589> 90 (jettisoned)
    locationd <dd1ea88105c62173908ce767db5c4d37> 582 (jettisoned)
    mediaserverd <ea8bac28b06fe3980fdd44b5caceb563> 324 (jettisoned)
    misd <4685e2f3fd0c04bb9153d57fb2a953a5> 99
    installd <935626d0f2ff18f016ac13c5692f179e> 227
    lockbot <e37ee0c050ec0d813f135ce13c37ba6a> 70
    itdbprepserver <62fd770a5b6ac1e34e3a3109db98404a> 49226
    notification_pro <4c9a7ee0a5bbe160465991228f2d2f2e> 60
    afcd <4f3c9566e33b4463f05603d990584e5d> 65
    ptpd <83de0f774bd6553d513ae9e19b0f9b56> 159
    lsd <a4d852c1c8da2b3d231bdc90887b52ba> 78
    notifyd <5e9d5bee7c3eae1c8b494c79eb11406e> 66
    BTServer <64e4a6ea6b1240db2331e05a29caa862> 227
    CommCenter <97bf297944ac4bde19bcee96dd23bd5f> 176
    configd <aca9fa3380322669164fd6b1a3864300> 292
    fairplayd.K48 <2d997ffca1a568f9c5400ac32d8f0782> 87
    mDNSResponder <820560222d47a1f2a0dce98a7f8a9721> 99
    lockdownd <497fd54c79a680bf29f5d9320f514613> 276
    MobileStorageMou <c277b79c2157c4dc5cfc5c3ca35bd5f2> 63
    syslogd <66247e305d5c0bf6f1ce1cc950653263> 62
    launchd <66972eee4d865c4383b33d985d22994b> 65
    *End*
    I have the 64G iPad non GSM model.

    Although not a final solution, I've been able to bypass that problem by first syncing only two or three faces, and then going back to sync the full iPhoto library.
    Hope this may help you!

  • Bt hub 3, itunes, iphone, ipad syncing problems - not seen

    Im using the new infinity BT hub 3 and there are now issues with syncing the iphone, ipad and itunes.  iTunes does not see them as devices consistantly and when it does (looking for "device"), it says it is not available to sync (not found on the network) and promply they disappear from the upper right hand corner.  BT say it's an itunes issue.
    I have tried changing from WPA to WEP but this doesn't work, nor does plugging the computer into the ethernet. 
    The devices show as being on the network by the router, but are not available to sync in itunes
    What do we think people? Any ideas to fix this?

    As a fallback you could try using the usb cable rather than wifi.
    However to you main problem with the wifi. I to have BT infinity and not only was I having issues with not seeing the devices but also a slow speed of streaming to Apple TV3.
    Turns out my issue was interference on the wifi from other wifi networks on the same channel.
    Mountain Lion has a new wifi utility details here
    http://9to5mac.com/2012/07/31/use-mountain-lions-new-wi-fi-scan-utility-to-optim ize-your-home-wireless-network/
    Found thayt there seemed to be 3 or 4 houses on channel 6, Changed mine to channel 11, via the BT hub admin page. When everyting settled down again plugged in my devices via USB made sure they were wifi sync enabled and now all works as it should.
    If you do not run mountain lion then look for istumbler on google, does the same job and its free

  • Removing audio from ipad: Sync problem

    Hi,
    I've got my ipad set to sync manually - so I simply drag and drop whatever I want from itunes into the device. I put in a playlist/cd from my itunes library but was having trouble with the cd cover image associated with it. So, I changed the image and dragged and dropped AGAIN into the ipad. (A window popped up, asking if I was sure I wanted to replace, etc, I said yes and proceeded.)
    Now, though I've deleted the cd from the ipad contents tree inside of itunes (while the ipad is connected) and re-synced, the cd and playlist are still showing up in the ipad.
    Wait - an idea. I'm disconnecting the ipad from the computer and I'll try re-syncing it....
    Nope, no luck. Same problem.
    Any suggestions would be greatly appreciated.
    Peace,
    Glenn

    You have to authorize the new computer to your iTunes account.
    http://support.apple.com/kb/HT1420
    http://support.apple.com/kb/HT1420

  • HT1535 IPAD sync problem

    I synced contents to iPad from iMac, now I am trying to do it from MacBook. But the message shows that YOU DO NOT HAVE THE PRIVILEGE TO MAKE CHANGE.
    Let me know please.

    Please read Chapter 2.
    There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

  • ITunes/iPad sync problem?

    I've been syncing my ipad fine over the last few months, at least 2 or 3 times week, but today iTunes has suddenly decided that it doesn't want to. It says that I need to uninstall iTunes, then install the 64-bit version.. which is what this version should be anyway..
    I've installed nothing new on my PC (Windows 7) and i've even tried turning it off and on again.
    Anyone had this problem?

    Sorry. I didn't realzie that the "other" came back as well. That is an indication that you are syncing something corrupt. Sometimes the only way to get rid of that huge "Other" content is to restore as new and start all over again....sometimes that is, not always, but sometimes, that's what you have to do.
    Obviously something is getting corrupted so unless you can pin down for sure what it is, I recommend restoring as new, and start adding things back to the iPad in small increments and see how it goes. That includes adding music back in small bits as well.

  • Iphone/ipad sync problems

    We have all of our devices set to 'Manually manage music and videos'. M daughter's iPhone 5s is obviously very new but suffers from the same issue. We are running iTunes 11.1.1.11 on Windows 7. iTunes ignores the Manually manage setting. It syncs items back to our devices that we deleted from it last time we hooked it up. It even trys to sync e-mail (keeps popping up the login box for my work e-mail in Outlook). None of the individual checkboxes on the other tabs are checked either (Music, Movies, TV Shows). I just plugged the iPad in and it added back in a movie I deleted so I could update the iPad to iOS 7. My daughter is very frustrated because she will delete music and it will add it back the very next time she connects. This is obviously something with iTunes on our PC but we are baffled as to why iTunes is ignoring settings.

    Well, after hours of troubleshooting, I think I figured out the problem.
    First, the fix:
    Select all images in the "offending" album.
    While holding down the "Option" key, click right and select "Generate Previews".
    Then re-sync, and it works.
    My theory on why this works:
    I suspect there was no problem with the Aperture Library. I believe the problem was with the iTunes Optimized Image Cache - you know, when iTunes says "Optimizing xx of yy images for iPad". That cache, I believe, is only updated when there is a change to the image. I'm also guessing that deleting the image from the device (iPad or iPhone) does not delete the image from the cache, so if you then re-add it to the device, it pulls it from the cache. So the only way to re-generate the cached image is to make a change to the image. This can be accomplished by making additional adjustments to the image. But of course, no one wants to do that. So instead, another way to update the timestamp on the image is to regenerate the preview. When iTunes sees the update to the timestamp, it goes ahead and runs its "Optimizing..." task, recreating the cached image that gets dumped onto the iPad or iPhone.
    So, I believe this is actually a bug in iTunes.

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