HT1386 My new iPod Classic does not sync correctly

I replaced an iPod Nano with a new iPod classic. When I sync it from my MacBook Pro's iTunes, many songs and playlists are not synced to the iPod. I never had a problem with the old Nano. All songs are checked (selected). Sometimes syncing changes the contents of a playlist even though all songs are selected in itunes.

Try posting in the ipod classic forum

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  • My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support?

    My new ipod classic does not work anymore! The music stopped and the display is dead. What now, besides calling support? Useless to say my PC didn't recognize the Ipod anymore either.

    Anton, I wish I could help. I had an old iPod Classic (60 KB) as a gift but it went dead, I dropped it a few times accidentally, and it sat carefully saved until I had sufficient resources, energy and time to get the matter addressed. In my case, I actually took the thing (after making sure it was charged) to an Apple store and one of the geniuses at the genius bar at the back of the store took it and did a few things (unseen and un-noted) with his fingers and handed it to me with a sly smile. Voila, the thing was functional. I got a re-functionalized iTunes account and store access when I bought my iMac. I did lose a few tunes along the way because it didn't recognize my new iMac as the source (my old dead PC laptop), but I have a more functional memory than the iPod and recovered them all in other ways. The whole thing is humming better than ever. At over 11 gb full, I have 4.2 days worth of portable listening. Be patient; it took me four years to get musical nirvana in a pocket, but you'll get there faster. Call support.

  • My new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

    my new ipod nano does not sync the ipod name cannot be synced the required disk cannot be found

    Wow .... so you are syncing via WiFi when you sync .... would that be correct?
    I would still quit iTunes and then restart and see what happens. The iPad and iTunes must be playing some weird games.
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  • Help Please - New iPod Classic will not sync with existing iTunes library

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    Problem solved.  It seems that iTunes archived my music to iCloud so once I downloaded all the files again they sync'd rght away

  • 160gb Ipod Classic does not sync

    Hope someone can help. Purchased a new Ipod classic for my mother two weeks ago and created a new music iTunes library for her. The Ipod charged up but when it came to syncing it just would not work.
    It appeared in the iTunes window with the correct Ipod name (although it showed up as a Mass USB storage device on my PC rather than an Apple ipod), the sync started and showed various songs being copied but then suddenly cut out saying that there was an error, that iTunes had stopped working and had to close.
    This happened on a couple of occasions and even when I tried it with my own iTunes library that crashed as well. I reset the factory settings on the Ipod - no joy, same fault; however, I tested my own Ipod nano and that was fine.
    Spoke to Apple and they went through various steps with me - none of which worked. Asked me to shut off my firewall and PC protection, remove iTunes and all associated software from PC and then reinstall - they would call me back the following day to see if that helped. I did this but exactly the same problem is occuring, no music copies to Ipod and even the few tracks that are shown as being copied.
    Phone call from Apple and after a couple of tries at syncing they got me to into the disc menu on the Ipod but it would go no further so whatever the next step would have been I am not surer, it has now stuck on that menu and will not even switch off!
    Any ideas?
    Thank you.

    I have had a similar problem with my iPod not syncing all my Trailer Park Boys episodes. What I did to fix it was in iTunes, if you go to the TV Shows tab, you'll need to make sure you check all TV Shows get synced to the iPod not just unwatched episodes. Once you do that you'll see that all will work nicely.

  • My new iPod Classic will not sync with my new Mac Book. My iPhone 5 does, so does 2nd gen. iPod touch. Apple Store cannot figure it out. Tried different Classics on different Macs, same thing. iTunes update issue ?

    The iPod Classic I bought a month ago is not synching with my new Mac Book I bought 3 weeks ago. All the software was immediately updated. My iPhone 5 synchs fine, and so does my 2nd generaton iPod Touch. The original computer I synched all of these devices on was my HP latop. I bought my Mac and Classic to the Apple Store for a 'Genius Appt' and they could not figure out what the problem is. The connected my Classic to another computer and the same thing happens. It says device is not recognized. They also took other iPod Classics and connected them to my Mac and other Macs. The same thing was happening. They took notes and said it probably is an iTunes update issue.
    I can manually drag songs into my Classic but I lost all playlists because it cannot be backed up as well and they had to restore it. For now I am holding on to it but it's usless to me if I cannot use it the way I liked too. I used it for the gym and bike riding and my last iPod battery died after 6 years. A charge would last 45 miutes. I love the Classic for what I use it for but it's a $275 brick to me now. At least the renewed by receipt so I can get a full refund.
    Is anyone else seeing this issue ? The Apple Store employee said he saw a first generation iPad havng the same issue. As of now the Support Dest is unaware of this. As much as I love my new Mac I am disappointed I cannot sync my new Classic to it. Total bummer.
    Any help would be apprecated.

    By the way, I totally restored everything. It was ok. It starts to 'unrecognize' my iPod Classic when it comes to synching with iPhoto. After this happened all the menus disappeared from my iPod (music, Podcasts, movies synched fine). It seems to be a problem when synching with iPhoto. It was the same thing before.

  • IPod Classic does not sync...

    Hi everyone,
    I'm having some issues with my iPod Classic (60 GB). My iPod was working fine up until this morning; there is now no music on the iPod and it does not let me sync with iTunes.
    I have removed and reinstalled iTunes, changed the drive that the USB cable connects to, and it still doesn't work. I also tried a system restore unsuccessfully
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    Any suggestions for this non-Apple tech savvy user?
    Thanks!

    Activate the disk mode as per these instructions http://support.apple.com/kb/HT1363
    If the problem remains, try an alternative iPod manager http://ipodmanagers.blogspot.com

  • Brand new iPod Classic will not sync with iTunes.  All my older devices are fine, but as soon as this is connected, iTunes stops responding when it says it's "determining tracks to sync."

    Also, the iMac I'm connecting it to is brand new as well - replacing a slightly older one.  My complete library got imported during setup and, like I mentioned, my older iPod classic synced fine, as did our iPhones.  Thoughts??

    Is the Convert higher bit rate songs to 128 kbps AAC option ticked from under the iPod's Summary tab in iTunes?  If so disable this feature and then try resyncing the device.
    B-rock

  • New Ipod touch does not sync all songs

    I just got a new ipod touch 32gb, i have itunes 9 on the compter. had 5th generation ipod touch orginally. itunes set to auto sync. plug touch into computer, registered it, showd itouch on itunes. first keep getting several "song can not be sync unkonw error (50). when synce is complete, touch only has 47 songs on it. i have over 1300 songs in itunes. when touch is connected, summary shows that there are a lot of songs. 7 gb. touch shows all playlists but only one or two songs in them? most songs not purchsed through itunes, most are mp3 some are aac. unconnected and reconnected touch several times and still not syncing itunes library. please help

    I have an iPod Touch 64GB and over 20,000 songs. I only put approximately 7,500 songs on at a time. I have a song on 2 different playlists. It appears in one playlist, but not the other. My iTunes & iPod are both updated w/ the most recent versions. Is there anything that I can do to rectify this issue?

  • New Ipod Touch will not sync correctly

    I had an Ipod Classic that was recently stolen, apparently by AirTran employees.  Anyway, I got a new iPod Touch to replace it and it will not sync.
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    I hooked back up to iTunes and tried again.  It seems like it is syncing some songs, but times out. 
    Apple Support said to disable the antivirus and firewall on my Windows 7 PC.  This does seem to help some, but it doesn't solve the problem.  I've gotten a lot more songs synced, but not all of them.  It syncs some of them and then stops. 
    What is more, it always gives a different number of songs to sync.  It has been as high as 900+ and is now down to 121 of 229 and frozen again.  Total songs in my library is about 3000.  I'm guessing that the number (229) is the remaining number of unsynced songs, but I'm not sure.  At times it seems almost random.
    Sometimes the sync just stops and sometimes iTunes totally freezes as it has now.  I have the most up-to-date version of iTunes.  I reinstalled it yesterday when I was having problems with my iPad (a totally different issue:  It crashed after I installed OS 5.  That is fixed now though.)

    I have run into that problem before, but that is not what I'm currently seeing.
    As an update, I finally did get the iPod to sync.  It would time out after syncing for a while, but with repeated syncs it finally loaded my full collection of music, etc.
    A recurring problem is that when I want to sync, often the iPod will not show up as being connected to iTunes even though it is connected to the computer.  It often takes multiple attempts at connecting and rebooting to get connected so that I can sync.

  • Ipod Classic does not show up in iTunes and will not sync

    My ipod classic does not show up as a device in iTunes. It was working just a week or so ago, but each time I plug it in the screen says connected, then switches to Ejected, you can now disconnect, then says OK to disconnect and then goes to the home screen. Can someone advise me on what is going on and what I need to do to fix it! Thanks!!!

    Hello MSavaski,
    Thanks for the question. Depending on your symptoms, the following articles may provide a resolution to your issue:
    iPod: Appears in Windows but not in iTunes
    http://support.apple.com/kb/TS1363
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    Also, the following troubleshooting assistant may be helpful:
    Apple - Support - iPod - iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/
    Thanks,
    Matt M.

  • IPod Classic will not sync since installed iTunes 11

    iPod Classic will not sync properly since installed new iTunes. Always stops at or around song 2 and just hangs there, even if left all night. Tried restoring the iPod, made no difference. Tried syncing just some songs, sometimes it will do 20 or so but not more than that - and I have 10,000 songs.
    Saw something about problem with Winsock and reset that but no effect.
    Recently been re-recording CDs in Apple Lossless with 'Convert to AAC' selected for iPod. Maybe the conversion process is causing the block? But it did not before.
    I also tried moving the itunes material from the Synology NAS to the PC as I thought the processing power might be the problem. It synced once after that, now it is blocked again. Tonight I tried selecting only the original AAC files and it seems to have worked for them, my problem therefore seems to be the Apple Lossless - unless the syncing of AAC files is another one-off.
    Not for the first time I wish I had not updated iTunes because it so often leads to problems of some kind. Why do they not care?
    Any

    Update: following successful sync of AAC files, I changed the setting to 'manual' for music & videos, used the View menu to restore the old sidebar, and manually added the Lossless files to the IPod. That actually seems to be working (very slowly). But it would be better if Sync worked as it should.

  • My ipod classic will not sync my content, even after several hours.

    My ipod classic will not sync content, even after several hours.  I have restored the ipod, got a new dock connenctor, manually synced a few songs.  This is frustrating.  I am considering sending the ipod for service.  What do I do?

    How is your iPod configured to sync TV Shows?  What options do you have enabled from under your iPod's TV Shows configuration tab in iTunes?
    No error messsages when you sync your Classic with iTunes?  Try resetting all warnings with the device by right->clicking on it from under Devices in the left hand pane of iTunes and choosing Reset warnings. Then resync your device to see if any errors appears.
    B-rock

  • I had to restore my Windows Vista and now my Ipod Classic will not sync

    I had to restore my Windows Vista, before I restored I backed up my Itunes to a external hard drive after the restore I switch my I tunes back to laptop and my library was intact, however my playlist shows up as ghost images and will not play. My Ipod classic will not sync with laptop now.

    See Repair security permissions for iTunes for Windows and/or Re: Why can't iTunes find the music from an external hard drive?
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  • My new ipod touch will not sync to my dlink.

    My new Ipod touch will not sync to my dlink.  My two laptops, and Ipad are already on.  I have tried resetting and still it will not sync.

    What happens when you try to connect to the Wi-Fi? Any error messages? Have you tried a hard reset of the iPod?  To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
    Otherwise, work through the remaining troubleshooting suggestions in this Apple support document.
    iOS: Troubleshooting Wi-Fi networks and connections
    B-rock

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