HT1386 Switched from ipod to ipod touch. When trying to sync songs get lost. Show in the library and playlist but a message says cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?
Switched from ipod to ipod touch. When trying to sync, songs get lost. Songs show in the library and playlist but get a message that says songs cannot be found. An exclamation symbol with a circle aroung it shows on the missing songs. How can I sync the new ipod touch?
The ! Next to a song:
The song can’t be located; it may have been moved or deleted
To find them try:
iTunes: Finding lost media and downloads
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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Hi i have an ipod A1099 but it doesn´t want to work, when I try to charge it, its present the apple on the screen and then post a message saying to visit apple support. Please help me, I don´t want to loose my ipod.
Hi thenicegirl07,
It sounds like your Click Wheel iPod is showing a sad iPod icon. If it will go into Disk Mode you may be able to restore it, take a look at the article and quote below for more information about the alert and possible resolutions.
iPod displays a sad iPod icon
http://support.apple.com/kb/ts1373
Resolution
In most cases, the sad iPod icon indicates a hardware issue. If you are able to force iPod into Disk Mode, then it may not be a hardware issue, and you should try to restore your iPod with the latest software.
If you cannot force your iPod into disk mode and restore it, then your iPod is in need of service. Set up an iPod Service Request or make a reservation at the Genius Bar before visiting your local Apple Retail Store. To make a reservation:
Go to http://www.apple.com/retail/storelist/.
Choose an Apple Store location.
Click the Reserve link under Genius Bar.
Choose iPod.
Select your desired reservation date and time.
For an easy to follow QuickTime movie, view the Troubleshooting & Extras section of the iPod Tutorials atwww.apple.com/support/ipod/tutorial.
Additional Information
iPod displays a folder icon with an exclamation point
-Jason -
I have unlocked my iphone and when tried to upgrade it, i got an error, so i restored it.But i was not able to activate my iphone 3gs now...it is showing a message like ' sim card not found'..please help me with this regard
Try popping out the SIM card and turn off the phone.
Pop in the SIM card once again and turn on the phone, make sure that the SIM card is placed and seated perfectly in the tray!
Tell me how did you unlock your phone!? -
Can't copy a song from library into playlist. Screen message says "song can't be found." I know it's there, how do I access it?.
I fixed this issue (with help from tech support) and it involved several things.
After adding a song to iTunes, right-click on the song in iTunes and select "Update iTunes Match."
OR go to the iTunes menu-->Store-->Update iTunes Match.
Maybe that's the reason, it just hadn't updated to the cloud.
OR maybe it's not a high-enough bitrate file. This happens to me because most of my tunes are home-recorded.
Sometimes converting to .mp3 or Create AAC version might work. (You do this with a right-click in iTunes, and then you will want to remove the original file from iTunes.)
There is an iTunes Preferences setting, under General Preferences called Import Settings. Try setting it to AAC Encoder and iTunes Plus. That (I think) causes imports to be slightly better quality.
Good luck! The tech support person at Apple is requesting that a knowlege-base article be written about this. -
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I have about 1000 contacts on my iPhone 4 after syncing with iCloud there are only about 120 contacts on iCloud How can I have the same info on both the iCloud and my iPhoneOn the iPhone tap Settings > iCloud
Switch Contacts off then back on then reset the device.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears. -
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CC desktop lists applications as "Up to Date" when not installed
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It may be best to recreate the folder and the smart playlists from scratch.
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My beautiful teens tried to decode my iphone and got me up to 22,000 minutes to reset my old iphone that i now use as a radio to listen to pandora music. how can i reset the setting and bypass the disabled msg
If you want to Restore iPhone Firmware. Open iTunes on computer. Connect iPhone to computer with USB Cable. Then hold both home and power buttons until iTunes recognizes iPhone in Recovery Mode. This usually takes about 20 seconds of holding both buttons. Then click Restore button of iTunes.
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I purchased four songs in iTunes, downloaded them, then did a sync with both my iPhone and iPad. All songs show up in the libraries of both devices. I then added these songs to a playlist on the computer then synced both devices again. According to iTunes on the computer, all four songs are in the playlists on both devices. However, on the actual devices, only two of the four are in the playlists. All four are still showing up in the library. I created another playlist specifically for these four songs to see what would happend, dragged them to the playlist on the computer, then did another sync. Once again, according to the computer, all the songs are in the playlists on the devices. However, only two of the four are actually in the playlists on the phone and iPad. Any ideas what's going on?
Lynn,
I had a very similar issue (same playlist). After several frustrating hours of various combinations I was able to sync by changing the options to "manuall sync.." and then "dragging and dropping" the needed playlist from the iTunes Playlist list to the iPhone button (on my itunes setup/view that was from the far left column list of all of my playlist in iTunes to the far upper right "iPhone" button). To sum up "checking" the playlist and syncing didnt work, "drag and droping" the playlist did... at least for now... then I unselected the "manually manage" in the options and re-synced and all playlist were synced correctly. Good Luck. -
I am using a MacBook Pro version 10.7.5.
Ive just noticed my entire iPhoto library is missing except for tonights last sync.
I have never activated Time Machine. I am worried if i activate it now, i would have no chance of retrieving my iPhoto library.
Can i restore the iPhoto library from the laptops memory? Or have i clicked the wrong thing while syncing, with no chance of seeing my life again?I was distracted at the time and have forgotten but I thought it was something like "are you sure you would like to replace all photos on this divise for the ones in your iPhoto library" I was confident as both the comp and my phone have been together for years now.
Im questioning wether the iPhoto program had its own problem before tonights sync. Syncing photos is something i would do regularly without problems, but I've had about a six month break.
Luckily i have made some folders and copied photos out of the iPhoto program. iPhoto was my default photo program and had so many photos from my travelling.
Also I remembered Facebook syncs photos privately, I trying to go way back in time to see if there are any i can save there.
I respect your honesty, if you believe there is no way i can get the program back to normal just say so. -
How do I scroll up and down playlists and library on the new iTunes format.? When I ckick on the arrow in the box at the top of the far left column it only switches between the top and bottom 28 songs.
Hi
I looked at the specs for your laptop and there is no HDMI out port for this model but RGB & Headphones out jack should work. Here is the link for closeup views of the ports.
http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?modelFilter=L555D-S7005&rpn=PSL...
Click on product tour.
Qosmio X505-890=i7-740QM-6GB DDR3-64 GB SSD-500 GB SATA-
BR-Rom-DVD Burner-HD 18"Display-GTS360M-1GB-GDDR5
HP 17 Envy 3wks Returned
DIY Desktop Builds -
I was having problems with the software and iTunes, took the iMac to the apple store and they wiped it clean and then helped me restore from my backup. W were able to do most of it but had the pictures left, and it would take to much time, so they sent me home with instructions, I followed the instructions to the letter but got a message saying that the pictures could not be installed because I was not the administrator and I am stuck, can someone out there help me?
Go to System Preferences/Accounts
Click on your name
Select 'Allow user to administer this computer' -
i tried to update my itunes and when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found. does anyone know how i can fix this?
when it goes to uninstall the old version it pops up a error message saying the software for it cannot be found.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
Can See Songs in Library & Playlist, but error Message of "file not found"!
Though I can actually find the songs in my "My Documents" and individual user files, I can no longer play directly from i-Tunes like before. I installed 7.0 and also was using a sync program (Winamp)and I may have really screwed things up! Any suggestions?
It sounds like you do know the location of the
folder. What you need to do is point iTunes back to
that location, iTunes>edit>preferences>general tab,
the first box on the general tab is the music folder
location, so you can "tell" iTunes where it is at
that point.
So I have looked into this. However, iTunes already has the correct folder location. But, I've still got the dreaded exclamation point next to 2,000 of my songs. On some of the songs they are divided into subfolders by artist name, done before I started using iTunes; but this was never a problem before. The only thing that I can think of to do at this point is to add the folder to my iTunes library again, and go through and remove all duplicate songs, which would be a tremendous pita. Anyone have any ideas? please?
G3 iBook and a windows rig Mac OS X (10.4.9) windows rig running xp sp2
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