HT1399 I have a windows pc. It has windows 8 installed and I've installed the newest version of itunes but when I try to play anything, it won't. There's no sound and it says it's playing but it does not. What can I do?
I have a windows 8 computer and I installed the newest version of itunes because I used to have an ipod and I have a few purchases that I wanted to listen to. When I try to play them it says it's playing but I can't hear anything. It does not even says it's played the whole way. It just stays at the beginning. It won't let me pause. I checked my computer sound and there is nothing wrong with it. So there must be some software problem but idk what it is. If anyone can help I would appreciated. Thank-you
Hi DJBentley2011,
Welcome to Apple Support Communities.
It sounds like there is an issue burning CD's in iTunes. Is the playback issue only occurring on a specific device and does the disc show up correctly in iTunes? The article linked below should help you resolve optical drive issues, it walks you through identifying potential issues and provides troubleshooting suggestions.
iTunes for Windows: iTunes Diagnostics, CD/DVD Drive Tests
http://support.apple.com/kb/HT1567
I hope this helps.
-Jason
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What's the precise text of that error message, please? (There's a few different ones I can think of that you might be getting.) -
I just upgraded my mac book to 10.6.8 and downloaded the new version of itunes. When I try to open it and error message appears saying, "The iTunes Library file cannot be found or created. The default location for this file is in the "iTunes" folder in the "Music" folder."
I have tried a few things but iTunes closes right after i click okay. Anyone know anything?Look in your Home > Music folder. There should be an iTunes folder there and it should have a number of files and folders including one called library.itl You want to guide iTunes to that file. If you don't see that file or folder then in your next post you will have to be very specific as to what you do see or how you have your iTunes set up because that's where it should be according to default settings.
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To free up hard drive space the best bet is to move data files that you don't need access to all the time. Likely candidates are music, video, and photos. Things like word processing and spreadsheet files can also be moved but they tend not to be very large and so don't free up much space. The problem with moving the above mentioned files is that iTunes and iPhoto need to know where the files are stored.
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bobjbkln - Your link will not help. The supject is:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
but the poster says he has a Mac with OSX 10.5.
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My HDD crashed and I had to reinstall my boot and programmes on a new HDD. I managed to recover my library.itl. How can i import it with the new version of itunes? When i try imprt playlist, it replies that it is not a validly exported file.
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Can someone please help??
With iTunes 11 on PCs the drop-down menus are hidden by default - control-B should get the menus to show
This screenshot is from a Mac, but it should be similar on a PC : -
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iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
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Today I was prompted to update iTunes, which I don't use that often. I found it was the newest version. Now, however, when I try to add a CD to my Library, I cannot find it. When I click import CD, it does not give me an option on where to save it to. I didn't have any trouble with the older version of iTunes, but now I am completely confused. I have read the file on Learn about iTunes, and it only tells me how to do it on the older version. Can someone please tell me how to do this now? I'd really appreciate it!
Oh, my OS is Windows Vista.iMac optical drive problems are often attributable to heat. The newer Intel iMacs aren't as bad as the 1st Gen G5s were (I know... I had one), but Apple optical drives tend to "flake out" when they get hot, and in iMacs, they get hot quickly. Near the end of my iMac's life, I was ONLY able to use the optical drive within the first five minutes after booting up. After that, it wouldn read, write or even accept a disc.
If yours works right after a long sleep or shut down, but then goes to failing, it's probably heat. -
I downloaded the newest version of itunes and ever since I've been having problems. When I connect my iphone to itunes, it will say its synced up, however when i'm trying to add music its just not allowing it to happen.
Also when I try to restore the Iphone or check for updates, It says connect via USB to check for updates or restore. The same with attemting to sync apps
I've reinstalled itunes several times and removed and reinstalled my portable devices. And still nothing. When I first plug the iphone in, it will to that auto play Windows 7 does and allows pictures to be saved onto the PC.
It seems like the syncing is working with some things and now others. Any idea's would be delightful??I feel its more of my sync drivers for itunes/iphone not working if that makes sense. Its not my itunes that stops responding, its more of that if the phone syncs up it fails to anything further.
I've tried sync another iphone to the same itunes and windows autoplayer will allow the photos sorted on the iphone to be saved to the laptop but itunes won't even recongise the device is plugged in.
Although it will charge the battery -
I'm unable to install the newest version of itunes on my pc, the promt says that there is a problem with the windows installer package, but I have downloaded the exe more than once. Is anyone able to help?
Yes, I had found a similar solution also. I'm running XP Pro, SP3. I went Control Panels/ Add-Remove programmes/apple software update/ change/ repair. Then run the 10.5 exe.
While the programme updated from version 8 of iTunes, my new iTunes is now a mess. Not all of my music was in the same folder previously but it all showed up on iTunes. Now many albums have been left out, some have only a few tracks and some have two copies of some tracks as well as having other tracks missing. I haven't begun to work on that. -
I bought my son a 1st generation Ipod touch off of Ebay. We set it back to factory settings and downloaded the newest version of itunes. Whenever he tries to download any apps it says "can not connect to itunes" I have checked the wifi connection and that is working (he can get on safari) and we have the newest version of windows. He was so excited to finally get his first Ipod and now cant do anything with it...please help
Try here:
Can't connect to the iTunes Store
What iOS is on the iPod (Setings>General>About>VERSION)? -
trying to install the newest version of itunes on my pc and am getting "program cant start because msvcr80.dll is missing from your computer" reinstalling doesnt work. and then it says error 7 (windows error 126). Any help would be appreciated. Using Windows 7 enterprise on an hp Z600
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
I am trying to install the newest version of Itunes and each time I repeatedly get the message "Program cannot start MSVCR80.dll is missing from your computer Try reinstalling to fix this problem". I have tried reinstalling several times and I get the same message . Any ideas? I am most appreciative. I am using Windows 7.
Hi 49balf,
Thanks for visiting Apple Support Communities.
I recommend removing and reinstalling iTunes using these steps:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
You can find the article with these steps and more information here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Best,
Jeremy
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