HT1414 bought a new ipad2 yesterday and charged the battery. When I turn it on the screen displays a picture of a ubs connection with an arrow pointing to an itunes symbal. Have downloaded itunes to a PC and then plugged the ipad into it and nothing cha
I bought a new ipad2 yesterday and charged the battery and then expected to get going with it but the screen only displays an image of a ubs connection with an arrow pointing to a itunes symbol. I downloaded itunes on a PC and plugged in the ipad to it but nothing changed on the PC or ipad. very frustrating. anyone else experience this or have know how or ideas to help me?
Here is my standard reply, some of which may have no relevance to your situation. Start with trying different USB ports, even a numbe of times.
1. Make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
2. Try all the other ports on your computer, even a number of times.
3. Make sure your lead /connections are not faulty.
4. If you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
5. Make sure you have the latest version of iTunes installed.
6. If using Widows, make sure all Windows Updates are installed.
7. Failing all that, see here - http://support.apple.com/kb/TS1538 for Windows and http://support.apple.com/kb/TS1591 for Macs
8. And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://support.apple.com/kb/HT1808
Similar Messages
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i started to update my iphone 4, and in the middle of the update, an icon popped up saying that "iTunes has detected an iPhone in recovery mode. you must restore this iPhone before it can be sued with iTunes."
I really cannot lose the data on my phone. i foolishly did not back up everything ecause there was a previous problem i had with icloud and i needed to delete all of my icloud accounts accept for my contacts.
WHat would i lose if i restored it? and do i need to restore it?
is there another way? if there is, i definetely do not need the update. someone please help me.First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".
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I have got an ipad 2 .It is not showing any home screen but showing a symbol of connecting USB with itunes.I have downloaded itunes on my pc and it shows sync with ipad.How di I get my home screen.Pl help
Follow the prompts for setting up your iPad with iTunes on your PC.
Which Windoze version is your PC running? -
HT1414 I Pad is frozen with a picture of a USB cable with an arrow pointing to an icon of itunes
IPAD is frozen with a picture of a USB cable with an arrow pointing to an icon of itunes? Can anyone suggest a fix
You are in Recovery Mode. Follow the instructions below to recover your iPad.
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button.
5. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: You need to be patient and repeat the above many times to recover your iPad. Data will be lost. -
I have an iPad which is no longer recognised by iTunes when I plug it into my pc. The device does not show up in iTunes and will not sync.
My pc recognises my iPhone and syncs ok. If i plug my iPad into another computer iTunes recognises the iPad.Hello GenevaNB,
The following article may also be helpful in getting your iPad to appear in iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best regards,
Allen -
what procedures do I need to follow to get my phone up and running? I had a similar experience last year with my iPad 2 and had to reload everything, except I wasn't doing an upgrade at the time. When I plug my 4s into my charger the screen shows the connector and iTunes logo. I have tried to reboot several times without success.
Correct. Everything is already lost if it's in recovery mode. You can restore a backup after restoring the phone.
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My Ipod is stuck with a picture of a USB chord with an arrow pointing to an itunes logo....what is this and how do I fix it? I did look at the "printers and devices" section on my computer. It shows an un identified "apple" device that is in "recovery mode" but that is. I tried to trouble shoot it there but no help....
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
have downloaded itunes in my laptop and downloaded around 200 apps. now want to change the laptop. can all the apps can be transfered to new laptop
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
ajsmas wrote:
now want to change the laptop. can all the apps can be transfered to new laptop
From your OLD computer...
Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
Full Details Here > http://support.apple.com/kb/HT1751 -
My past computer crashed and I am trying to get all my itunes songs back for my new computer, but even though I have downloaded all my past purchases some of them still aren't playing and can't be located. What can I do? It is quite alot of lost songs/ money.....
Thanks anyone who can help, Apple make it impossible to talk to anyone or contact and I can't navigate Express Lane
xI realise there have been a number of threads like this now that I have started looking, the problem is the back-ups i made were saved to a server network which has now also gone down, a case of dreadful luck really. Is there any other way to get the music back?
Regards -
I had iTunes on my old computer and I am trying to get all of the same music on my new computer. I have download iTunes and signed in, but it is not showing up in my library. How do I get all of my old music back?
It does not magically appear in a new place. It will only be where you put it.
Copy everything from your old computer, or your backup copy of your old computer, to your new one. -
I just got a new computer. I have downloaded ITunes and authorized it. It shows my apps and music, but says something about "downloading all". Do I have to download everythingon to this new computer or is it already in there? I also have an iPad that I need to sync. Is there anything special I need to do with the new computer before syncing the iPad?
Any help would be greatly appreciated,
Issy2090Your past purchases are not on the computer. By choosing download all, those purchases will download to the computer.
Once authorized to your iTunes account you can control the computer.
When syncing the iPad the first time you will get the warning " this iPad is synced with another computer, syncing will erase all contents and replace with the contents of this computer"
Say yes, this is what you wan to do. -
I have downloaded itunes onto a new computer and connected my ipod classic, but only the tunes purched from Apple appear. How can Itransfer all my ipod library onto the copmter without deleting them
See:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
If further problem post in the iPod Classic forum. This is the iPod touch forum -
I bought a new computer yesterday. The strore extracted my itunes to my new computer. I can purchase songs but can not send to my mp3 player as I have always done.
Please help if you can.
thanks muchNo.
tt2 -
The old computer is broken so I bought a new one. I have downloaded itunes but will not sync iphone with the new itunes. What should I do to get all the apps, songs and photos on itunes?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
My hard disc on my laptop crashed and I have no back up other than the music on my ipod.
I have downloaded Itunes onto my new disc but I have read if I just connect my ipod it will wipe it rather than update my laptop ?
What can I do ?Welcome to the Apple Support Communities
You have to transfer the music from your iPod to iTunes. There are some third-party applications that can do it > https://discussions.apple.com/message/11319208#11319208
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