HT1414 bought a new ipad2 yesterday and charged the battery.  When I turn it on the screen displays a picture of a ubs connection with an arrow pointing to an itunes symbal.  Have downloaded itunes to a PC and then plugged the ipad into it and nothing cha

I bought a new ipad2 yesterday and charged the battery and then expected to get going with it but the screen only displays an image of a ubs connection with an arrow pointing to a itunes symbol.  I downloaded itunes on a PC and plugged in the ipad to it but nothing changed on the PC or ipad.  very frustrating.  anyone else experience this or have know how or ideas to help me?

Here is my standard reply, some of which may have no relevance to your situation.  Start with trying different USB ports, even a numbe of times.
1. Make sure that your device is not hidden (left hand pane). If it just reads device then toggle between SHOW and HIDE.
2. Try all the other ports on your computer, even a number of times.
3. Make sure your lead /connections are not faulty.
4. If you have another computer try plugging your device into it without taking any action, give it a moment, remove it and try it back in your other computer again.
5. Make sure you have the latest version of iTunes installed.
6. If using Widows, make sure all Windows Updates are installed.
7. Failing all that, see here - http://support.apple.com/kb/TS1538 for Windows and http://support.apple.com/kb/TS1591 for Macs
8. And failing all that put the device into Recovery mode. See here and note the paragraph 'If you restore from a different computer.... ' down near the bottom of the page -
http://support.apple.com/kb/HT1808

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