HT1414 I forgot the password of my Ipod touch, and do not own the last computer it was synced on and have a new itunes account. How do I restore my Ipod if it comes up on Itunes telling me to enter my password if i dont know the password? Please help
Please help and read details
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
iTunes: Restoring iOS software
To restore from backup if you have one see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I have got my iPhone 5 and i have forgot my passcode i have tried to restore and update via my windows computer and it still says sorry this iphone has a password please enter it before you sync but i dont know it ? Please help what do i do????!!
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
I used to sync my iphone to a laptop which is no longer in my posession. I am now looking to start over and have a new itunes on my pc with no music on it. When i connect my iphone up to the new itunes it doesn't recognise it or sync - can anyone help me?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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my old ipod has lots of music on it this was connected to a computer that was stolen, I now have a new ipod thats all connected with music on to my replacement computer, how can i get my old ipod music onto my new library and new ipod
Try these 2 User Tips...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
I have spent so much time trying to restore my I phone 3 as aple sent the link and have logged on connected the phone to itunes but cant go any further as it keeps asking for password any ideas on this problem?
Hello Knoeller13
The way to get passed the passcode is to restore your iPhone. Follow the steps in the article below to put your iPhone into recovery mode and then use iTunes to restore it. If you have a back up within iTunes or iCloud, you can put the back up back on and the passcode does not come back.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen.
iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Regards,
-Norm G. -
can anyone help as she dont know security questions and will be blocked thanks
First try:
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
next
Rescue email address and how to reset Apple ID security questions
Last contact iTunes by:
https://expresslane.apple.com/Issues.action
Click on "Account Management" and then on "Forgotten Security Questions". That will take you to a page where you can talk to iTunes Support right away, or you can schedule a call to talk to them. They should be able to get you squared away so that you can log on to the old Apple ID. -
I had set up my new tab page with an image I uploaded. It worked fine for months, if not years.
Today, I got a 'crash' that asked me to start Firefox in 'safe' mode or 'restore'. I chose 'restore'.
Thereupon, my image was gone from my new tab page. I cannot find how to restore it, and add ons that supposedly allow me to add my own image are not helpful. At least, I cannot figure them out.
Can you provide help on a computer for dummies level?Sounds that you have reset Firefox and created a new profile.
You can try to create a new profile or reset Firefox.
*https://support.mozilla.org/kb/Managing+profiles
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
When you reset Firefox then a new profile is created and some personal data (bookmarks, history, cookies, passwords, form data) is automatically imported and the current profile folder will be moved to the desktop to an "Old Firefox Data" folder.<br />
Installed extensions and other customizations (toolbars, prefs) that you have made are lost and need to be redone.
It is possible to recover more data from the old profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
You can try to restore the prefs.js file and copy this file from the "Old Firefox Data" folder on the desktop shortcut to the current Firefox program folder.
You can use this button to go to the Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) -
Just bought the ipad mini and on my mail icon the red dot is appearing and I have no new messages, only sent one message and no saved messages. How do I get the red dot to go away. Thank you for any help you can give me.
Tap Settings
Tap Notifications
Tap Mail
Tap the name of your email account (if you have more than one)
Look for Badge App Icon (see image below) -
please help i cant make or recieve calls from my iphone if i try to make a call or recieve the speaker automatically picks up and i cant hear the person on the other endd and they cant hear me?
This is a common problem with iPhone 4s (and IOS 5) There isn't ' anything you can do about it, so you're best bet is to go down to the store and get an exchange. If you have an older iPhone (3gs/4) roll back your update from IOS 5 to IOS 4.
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I need help
Thanks for a reply
The cable that I'm using came with my 5th gen nano. The 6th gen Ipod shows that it's connected but the computer doesn't see it, so I don't think that it's the cable.
I did try this before when looking at the troubleshooting guide and nothing happens. It just resets and then the Ipod screen tells me that it's connected to the computer. It still is unseen by Itunes and no where to be found in my computer.
I don't have another computer to plug it into at the moment but I may be able to visit a friend that owns a decent PC in a few days. If that doesn't work out I will be getting a new lap top in a week and I'm hoping that it will work on that, but it won't be a Mac. So, let's say it works when I plug it into one of these computers, should I reset my Ipod from there or is there something else I should do? -
I have made sure that my ipod is second generation, and i have tried to resotr it twice to fix the problem. I'm getting a little bit frustrated with it. I went to the apple store in metrotwn and the gentlemen didnt even look at the ipod, just told me that it was maybe to old of a generation to support updates. Funny thing is my boyfriend had it before me and he updated it past 3.1.3 no problem.
- Are you sure you have a 2G iPod and not a 1G? Yucan can itell the difference here by the shape of the black antenna cover on the back of the iPOd.
Identifying iPod models
- What version of iTunes is installed opn the computer? -
Im Having trouble DL iTunes for Windows 8 using internet explorer. It DLs but then I get nothing. I go into my DL folder and its there, i click on it, shows its trying to do something and again nothing pops up. Am I doing something wrong???
See the further information section in Troubleshooting issues with iTunes for Windows updates.
tt2 -
I have an older ipod which many years ago I loaded my music from Itunes on another computer. . .that computer crashed. . .I now have a new Itunes account and music loaded on another computer. . I would like to add songs onto my ipod. . .can this be done?
Not without erasing what is currently on the iPod first, since an iPod can only be synced with one computer/iTunes library at a time.
A better way to go about it, is to copy everything currently on the iPod to your new iTunes library first. Then connect it to iTunes and either choose the Erase and Sync option or restore the device to allow it to start syncing with the new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I am trying to install an app in my iphone. When I click Install, my old gmail account comes up for verification and it asks for my password etc. I dont use this account anymore and have a new gmail account that is associated with my apple account. How can I get the new gmail to default when I am trying to install apps?
Did you create a NEW Apple ID or did you change the email address for your OLD Apple ID? This will affect how you update apps in the future.
Anyway, go to Settings/iTunes&App Stores, log out, then log in with the new ID. -
i have two iphone wich are protected by two different password ! but when i woke up today ! i'v found that my two iphone ( iphone 5 et iphone 4 ) refuse my passwords of 4 numbers i have important data and i dont want to lose please help me ! thank you !
If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, or you don't have a backup, you will have to force it into recovery mode & restore as a new device.
See this for more info... http://support.apple.com/kb/HT1212
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