HT1414 i gave my old iPad to my granddaughter and she changed the passcode and now can't remember it.  What should I do?

Can't remember my password.

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug (very important)
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

Similar Messages

  • My ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?

    my ipad is disabled because my daughter changed the passcode and then she forget it and now we tried several times and the ipad is sdisabled and says to connect to itunes what do i do to undisable it?

    Try this first - I saw a recent post where a user with the same problem after an iOS update used his Apple ID password.
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • A teacher at my school received an iPad at a training. She set the passcode and then could not remember it.  The computer that tthe iPad was originally synced with is not available.  how do we reset the passcode?

    A teacher at my school received an iPad at a training. She entered a passcode and then forgot it.  The computer that the iPad was synced with is unavailable to use it to return it to the restore mode.  How can this be unlocked so it can be used?
    Thanks.

    Read this
    http://support.apple.com/kb/ht1212
    And this
    http://support.apple.com/kb/HT1808

  • I gave my old iPad to my daughter without restoring it to original configuration, how can she use it with her iTunes?

    I gave my old iPad to my daughter without restoring it to original configuration, how can she use it with her iTunes?

    try
    http://support.apple.com/kb/ht2589

  • I gave my old ipad to a friend.  She cannot set it up until I remove this device from my apple account.  How do I do that?

    I gave my old ipad to a friend.  I deleted all information and reset settings.  Now she cannot set it up until I remove this device from my apple account.  How do I do that?

    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
     Cheers, Tom

  • In an effort to restore my iPad with iTunes on a computer that is not synced to my iPad, it tells me that I must have the passcode, which I do not remember. What do I do now?

    In an effort to restore my iPad with iTunes on a computer that is not synced to my iPad, it tells me that I must have the passcode, which I do not remember. What do I do now?

    You will need to restore the iPad using Recovery Mode. Since you are using a computer that you have never synced with in the past, you will have to erase the device and will lose all content. You will be able to download your purchased content as long as you use the same Apple ID that you bought the content with in the first place - as long as the content is still available and the downloading of past purchases is available in your country.
    Recovery Mode explained here ...
    Downloading past purchases

  • My iphone and ipad got stolen in london and I changed the ICLOUD password, now I CANNOT access my ICLOUD. please help...cannot access my find my device.

    my iphone and ipad got stolen in london and I changed the ICLOUD password, now I CANNOT access my ICLOUD. please help...cannot access my find my device

    You can't sign into your iCloud account using the new password on icloud.com on your computer?

  • My iPad 2 is disabled. I know the passcode and apple id. How do I enable it?

    My iPad 2 16Gb has been disabled because the wrong passcode was entered too many times. Since purchasing the iPad I never purchased anything from the Apple Store and after a couple years my passcode got misplaced.
    A friend of mine in the church where I attend tried to help me and went to iTunes, erased the iPad and downloaded the new software. When it was time to activate the iPad, it demanded my apple id and original passcode at the time of purchase.
    I searched and found it in my wallet but the last three characters were uncertain. The salesman used an "up-arrow r" for "R" and counted it as two characters; so the passcode only had 7 characters instead of 8. I thought the up-arrow was a "p" and it could have been capital or common. Then the "r" might have been a "k" because the way I wrote it. After many combinations, I ran out of tries and the iPad was disabled. Eventually I realized it was a "R" but too late.
    I visited the Apple Support in my country and they were unable to do anything about it even though I had the right apple id and passcode. The security questions were the problem.
    The first security question was my birth date and I was getting that wrong. Why, I don't know. How could I get that wrong. Not even my wife's birth date works. I began to question whether the salesman went through any security questions with us at all.
    How do I enable the iPad knowing my apple id and passcode at the time of purchase?

    You're facing Find My iPhone Activation Lock, and you will not be able to use you're iPad without knowing the Apple ID and Password used to originally activate it. If you don't remember your password, try: https://iforgot.apple.com/password/verify/appleid

  • I bought used ipad the previous owner told me that he has already removed the device from his account...the problem is i still cannot activate the ipad..it still asking for Apple ID and password which the owner didn't want to give me.what should i do

    Hello everyone!i got a problem about this used ipad2 that i had bought  from a friend of my friend.the problem is i cannot activate it i asked my friend to contact the previous owner..according to my friend the previous owner had already removed the device from his account..but still it keeps on asking me to enter the email and password..what should i do now?maybe the previous owner didn't want to give me his Email add ppassword for his own personal reason..please help me this ipad has been in here since April 2014..thank you

    The person who sold you the device can remove the ID without giving it to you. Follow the steos in "What to do if you no longer have the device." In the artcle below. If you can't find the person or they won't do it you're stuck with a unusable device.
    What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

  • I have an old iphone 3 with music linked to an old version of itunes, dispite having paid for the music, i now can't sync it to new itunes to use on my iphone 5, i'm a little miffed ! help

    I have an old iphone 3, which i loved... and upgraded at the end of last year to an iphone 5, as my old phone was linked to an earlier version of itunes,i can no longer sync my music to my new phone.. which considering i paid for it and downloaded it from itunes, i find very annoying and a little distasteful.  Can anyone help ?

    You have posted to the iTunes Match forum, which your question does not seem related to. You will get better support responses by posting in the appropriate iTunes forum, or in the Using iPhone forum.

  • My ipad is locked and i forgot the passcode and i need my photos from it how can i get the photos?

    ipad ios 6.x.x
    i need to backup it but i dont know how please help mee!!!

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • Part of my ipad 3 screen isnt working after changing the inner and out sreen ?

    parrt of my ipad 3 touch isnt working it worked fine till had to hange the outer screen which blew the lcd screen so replaced that as well  and since then the lcd screen hasnt worked properly ?

    This is an iPad user to user forum, so you are not addressing Apple. You probably forgot to connect something or damaged something.
    Try this - Some iPad users have been able to revive their dropped iPad. Turn the iPad over and give it a HARD SLAP on the back. May take several slaps.
    Do It Yourself iPad Repair
    http://www.ifixit.com/Device/iPad
     Cheers, Tom

  • I have a passcode on my reset section on my iPad, how can I recover the passcode? I can't remember it:(

    Can anyone tell me how to recover a forgotten passcode to reset my iPad? PLEASE & thank you:)

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT1414 my iphone 4 is "disabled" and says connect to itunes, however when I connect to itunes it won't recognize the phone since it is locked and I changed the lock and forgot it. what do i do

    how do i get itunes to recognize the phone so I can restore it to original settings?

    Put it in Recovery Mode. See http://support.apple.com/kb/HT1808

  • I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address.  How do I change the email address on the devices???

    I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps.  When it asks for my Apple Password it still shows my old email address.  How do I change the IPhone and IPod to recognize the new email address????

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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