HT1414 I have bought a 3gs on ebay but it still has the password. I have tried to restore but keep getting a 3914 error on restore. Can anybody help?

I have bought a 3gs on ebay but it still has the password. I have tried to restore but keep getting a 3914 error on restore. Can anybody help?

See the error descriptions fro error 3914 here: http://support.apple.com/kb/ts3694
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Errors 3000-3999 (3004, 3013, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.
Error 3194: You may not have the latest version of iTunes installed Update to the latest version of iTunes. If the issue persists, follow the steps above in "Unable to contact the iOS software update server gs.apple.com".

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TS3694 my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.

my iphone 3g fails to restore. i have tried to restore many times and in different computers but at the end of the restore process it keeps giving me an error message- 1015. can anybody help? thx.

The phone was jailbroken. That's what that error indicates. You can't get help here. You can't get help from Apple.
Try Google.

HT201407 i have bought ipone 5s off ebay and cant activate it cos do not have previous owners id.....what do i do?

i have bought ipone 5s off ebay and cant activate it cos do not have previous owners id.....what do i do?

The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it.

TS1398 i have recently bought an i-phone of a friend of mine after he renewed his contract, it is an i-phone 4, i cant get any service to my phone ,can anybody help

i have recently bought an i-phone of a friend of mine after he renewed his contract, it is an i-phone 4, i cant get any service to my phone ,can anybody help
it has been unblocked i think

Do you have an active sim card in the iphone?

I have an iphone 4 jammed in MDU mode, I conect to itunes and asked to restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1. Can anybody help me how to restore my iphone

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Please help

Error 1 or -1
This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error1

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

Hi i'm trying to install updates but Name and then the password I have for the account won't let me in. Is my name my email address?

hi i'm trying to install updates but Name and then the password I have for the account won't let me in. Is my name my email address?

Updates do not normally require any kind of password access. It is more likely your machine's security is asking for you to allow things to be updated.

I'm new to iPad mini and uv I'm trying to get a movie I purchased to where I can watch it offline but when I click the option to download and watch offline it keeps giving me and error with download try again later I have a good wifi connection ??

I'm new to iPad mini and uv I'm trying to get a movie I purchased to where I can watch it offline but when I click the option to download and watch offline it keeps giving me and error with download try again later I have a good wifi connection ??

You have a "good WiFi connection". What does that mean exactly? Can you send and receive email and are other internet related activities working OK for you? Have you tried restarting or rebooting your iPad? Sometimes that helps. If nothing else, it's a good place to start.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
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HT201210 I have an old i phone 3G and do not know the password for it. trying to restore it from itunes but keep getting error code 1015, any help on how to get passed this please?

I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?

Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden

I reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.

i reset my iPhone 3gs by erase all data and settings. After the process i was waiting till morning but its still shows the apple logo.its been 8 hours but i don't know what to do? please help me to fix it.

Something has gone wrong. Force the phone into recovery mode, as described here, & restore it:
http://support.apple.com/kb/ht1808

TS1338 I have 4 Trojan Horse viruses on my external drive I use for Time Machine. My MacBook Pro hard drive is clean. I have eased the external drive 3 times using Disk Utility and it still has the 4 Trojan Horse viruses. How do I get rid of them. Wayne

I have 4 Trojan Horse viruses on my external drive I use for Time Machine. My MacBook Pro hard drive is clean. I have eased the external drive 3 times using Disk Utility and it still has the 4 Trojan Horse viruses. How do I get rid of them. I am using 10.8.3 Wayne

ksu62 wrote:
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I bought an app from the app store and have played it a few times since, but today it opens goes to loading screen then closes itself after about 30 seconds. I have deleted the app from my phone and then reinstalled it but it still has the same issue.

arrrggggghhhhhh

Hey Lorpi!
Here is an article that will help you address this issue:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Thanks for using the Apple Support Communities. Have a good one!
-Braden

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Hi danny8649,
If you are looking to redownload your iTunes Store purchases onto your computer, you may find the following article helpful:
Apple Support: Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Cheers,
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Hi Lauren,
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http://support.apple.com/kb/TS2802
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- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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Learn about LCIs and corrosion.
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HT1414 I have bought a 3gs on ebay but it still has the password. I have tried to restore but keep getting a 3914 error on restore. Can anybody help?

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