HT1414 I just got a new iPhone 4 and I tried to download some songs from my itunes account and it bricked my phone so now my new phone is locked and I can't use it. What can I do to resolve this?

I just got a new iPhone 4 and i tried to download some songs from my itunes account onto my phone and it bricked my phone! So I can't use my phone, it's locked. It shows a plug going into an adaptor frozen on my phone. How can I resolve this problem? I got my phone at Verizon yesterday so I went back to see if they could help me today and they didn't know anything about it at the Verizon store. Theyy said to try IMac store here in town...

Ask the Verizon store to exchange your iPhone for a different iPhone 4.
UPDATE - Sure, try ckuan's solution first. Then use mine if that fails.
Message was edited by: sberman

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Happy Christmas! I have just got a leapad for my daughter, trying to download software for mac and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks

I have just got a leapad for my daughter, trying to download software for macbook pro and it says access denied, so can't even install CD to get it started. Any ideas as to why this would be? Thanks

Try going to System Preferences>Security & Privacy and under the General tab...
...select "Anywhere". Note that you'll need to use an admin account to access these settings.
Merry Christmas,
Clinton

Hi - I've brought the new iphone 5 but can't download my music from my itunes account even though I have the latest version (10.7). All i can see is that my account is not showing the iphone 5 as a 'managed device' and i dont know how to get this added ?

Hi - I've brought my iphone 5 but cant seem to download my music from my itunes account onto it. I've downloaded the latest version of itunes as i heard this could be a problem but still no joy. The phone tries to sync when i plug it all in to the pc and even has the capacity bar showing about 12gb of audio but there is still nothing downloaded onto the phone.
The only thing i can see that might be causing the problem is that when i go into my itunes account it doesn't show that the iphone 5 is an option is the 'managed device' section but i dont know how i can add the new iphone 5 to this....
Can anyone please advise me on what to do ?
Many thanks !
Razor

You can only sync to one computer/iTunes library. To make this your syncing computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

Guys am using an iphone 5s that is sealed new, and i tried to restore my backup from my itunes and it was restored a wrong backup that doesnt belong to me and it contains an icloud account, and i want to delete this account. Any help please.

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This phone was new. And it was sealed from the box that was closed. And the backup was on my laptop. And this icloud account was saved by mistake on my laptop.

I a, trying to download espn app. The app is saying I need iOS 7. My iOS is 7.1 however the app isn't recognizing that what can I do

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I live in the USA and I had the app working on my Iphone however the app is not working when I try to downloaded on my Ipad.

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Ipod touch is trying to download a song from itunes and an app from the store. Both are waiting, and won't dowload. Is there a way I can stop them dowloading? Doesn't seem to be an option to

My ipod touch is trying to download a song from itunes and an app from the store. Both are waiting, and won't dowload. Is there a way I can stop them dowloading? Doesn't seem to be an option to

Create a iTune and App Store account without credit card
1. Go to App Store and select a free app
2. Tap INSTALL APP
3. Create New Apple ID
4. Confirm Your Country
5. Agree with Terms and Conditions
6. Fill in your Apple ID and Password (must be a valid email address)
7. Create and answer your secret question e.g. What is the name of my dog?
8. Select NONE for Payment Method
9. Fill in Billing Address i.e. your address
10. Submit application for new Apple ID
11. Wait for verification email
12. When email arrive, verify your account
13. Start downloading your free apps

HT201302 I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in e

I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in either.

If you manually open iPhoto do you not see the photos?
Maybe here:
iOS: Unable to import photos or device not recognized as a camera
Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work.

HT1212 I am trying to download a song from iTunes, and it is asking security questions that I don't remember ever setting up. can you help me

I am trying to download a song from iTunes and it is asking security questions that I don't remember setting up. Therefore I do not have the correct answers. Any help?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884)

HT5570 I got an error message when I tried to download a song and it didn't download but my account balance was lowered by the cost of the song. What gives?

I got an error message when I tried to download a song and it didn't download but my account balance was lowered by the cost of the song. What gives?

Apple has announced they are currently experiencing issues with iTunes store purchases... give it some time to clear up.

I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???

I tried to download some photos from a corrupted CD and now every time I try to open iPhoto the frame pops up but nothing will load. I just get the spinning color wheel. Any ideas???

What version of iPhoto? Assuming 09 or later:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

TS3297 Tried to copy a movie from my iTunes account to my iPhone and keep getting this message--. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.

Tried to copy a movie from my iTunes account to my iPhone and keep getting this message……. iTunes could not copy "L.A." to the iPhone "Michael's iPhone" because of a timeout occurred.

I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.

I am trying to download a song from i tunes to my iMac and it isnt working. My password is correct but it just won't work.

I am trying to download a song from itunes to my mac. I have done this hundreds of times but every time i do this now it doesnt work...can anyone suggest what the problem could be?

You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submit this form.
(95884)

HT1386 I am re-building my iTunes library, but still have all the content on my iPod Classic. I have just downloaded some songs from the store and want to add them to the iPod, BUT when i attempt this the message asks if I want to delete all content on t

I am rebuilding my iTunes library, but still have all the old content on my iPod Classic. I have just download some songs from the iStore and want to add them to the iPod, BUT when I try to sync it asks if I want to delete all content from the iPod and add only the material that I have just downloaded from the Store. I do not want to lose my old content, because it is very extensive.

You are trying to sync to other than the one iTunes library you can sync to. You can copy music from multiple library/computer if you use the manual method of syncing. That method is described here
iTunes: Syncing media content to iOS devices and iPod
If you want to make this computer/iTunes library your syncing computer/library you have to restore the iPod on this computer/library. Restoring erases the iPod.
You can redownload most iTunes purchases by:
iTunes: Syncing media content to iOS devices and iPod
To copy other music to the computer see:
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
BTW this is the iPod touch forum

I am trying to download my contacts from my iTunes to my new iPhone. I never did a back up on my old one.

I am trying to download my contacts from my iTunes to my new iPhone. I never did a back up on my old one. So I tried simply downloading whats on my itunes contacts list and that didn't work either.

iTunes does not have a contacts list and only stores contacts in a back up file. You need to check if there is a back up that was made when the contacts were on the phone. If you do locate one then you would need to restore from that back up to get the contacts back on the phone.
Follow the article below to do this:
http://support.apple.com/kb/ht1766
hope this helps

HT1414 I just got a new iPhone 4 and I tried to download some songs from my itunes account and it bricked my phone so now my new phone is locked and I can't use it. What can I do to resolve this?

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