HT1414 I loss my iphone 4, got a iphone 5 and try to restore the iphone info from my laptop.  But the itune requires a password, which I forgot (I set this up two years ago!).  How can I get into my itune to restore the iphone info.

I lost my iphone 4, got a iphone 5 and try to restore the iphone info from my laptop.  But the itune requires a password, which I forgot (I set this up two years ago!).  How can I get into my itune to restore the iphone info.

Go to appleid.apple.com and try to login there. If unsuccessful, there is a link to change your password.

Similar Messages

  • HT201269 when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resett

    when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resetting it?

    What version of iTunes are you running on your computer? You need to update to the current version.

  • How can I get into my iTunes if I don't know the answers I put I in for the security questons

    How can I change security questions since I don't know the answers to the ones they are Asking me?

    http://support.apple.com/kb/ht1808

  • HT1212 My iPhone has been disabled because of a forgotten passcode how can I get into my phone

    My iPhone has been locked because I forgot my passcode.   How can I get into my phone?

    Restore it as explained in the article you were just reading.  If you're running iOS 7 with Find My iPhone enabled, you'll have to force it into recovery mode in order to restore it (see http://support.apple.com/kb/ht1808).

  • My itunes is on an old computer.  So old that I can't update it and so Haven't used it in two years.  How can I move it to my new laptop and make sure this doesn't happen again?  Very frustrated that I've spend $$ but can't get my music.

    My itunes is on an old computer.  So old that I can't update it and so Haven't used it in two years.  How can I move it to my new laptop and make sure this doesn't happen again?  Very frustrated that I've spend $$ but can't get my music.
    I want so set up itunes on my laptop and make sure that I get all of my old music and any music shared from my sons' itunes accounts.  Do I have to set up itunes on my new laptop first and then use the same logins?  Really concerned about losing any music, etc.

    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    Note if you have failed to move contacts and calendar items across you should create one dummy entry of each in your new profile and iTunes should  merge the existing data from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
    tt2

  • So my ex step-daughter took my daughters ipad 4 and changed her passcode and is denying doing it but we know she did. she does things like this. my daughter has pictures on there that is very important to her. her late grandfather etc. how can we get into

    so my ex step-daughter took my daughters ipad 4 and changed the passcode. she is NEVER giving me the new passcode.  my daughters has pictures on there that are very important to her. pics of her late grandfather, etc. how can we get back into the ipad without losing her items??? shes heartbroken..

    Removing the "Disabled" will erase the iPad. If you have important files on an iPad you should backup frequently.
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

    I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • I updated from windows xp to windows 7 and can not get into my itunes account.  I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one.  How do I get to my itunes?

    I updated from windows xp to windows 7 and can not get into my itunes account.  I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one.  How do I get to my itunes?

    Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
    You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all.

  • How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store, How can I get into updates in the app store on my ipod touch.  I am told that it cannot connect to the itunes store

    See thes previous discussions:
    App Store Updates (but only Updates)...: Apple Support Communities
    Apps suddenly don't update: Apple Support Communities

  • Getting as message that says"The folder "Desktop" could not be opened because you do not have sufficient access privileges". How can I get into this folder?

    Getting as message that says"The folder "Desktop" could not be opened because you do not have sufficient access privileges". How can I get into this folder?

    OPen your Users folder, Highlight the Desktop Folder, do a Get Info or CMD+i on it, see if it's locked or if you have Rights & Privileges at the bottom.

  • HT201441 how can i get into my iphone 5 without  a sim card

    how can i get into my iphone 5 without  a sim card?

    What exactly do you mean by "blocked"?

  • HT4623 I just upgraded my iPhone to OS 7.0.3 and I created a passcode.  I regret having done that because the code I keep typing in isn't being accepted and then my phone gets disabled for 1 hour. How can I get into the settings to unset a passcode

    I just upgraded miy Iphone and now have 0S 7.0.3.  I ended up creating a passcode; which for some reason does not allow me to clear to get into the phone.  How do I get into my phone to change the settings so I will not be required to use a passcode every time I want to use my phone?   Carin

    Hmmm...
    First of all, your profile says you have an iPhone 3G.  Is this true?  The iPhone 3G cannot be updated past iOS 4.2.1.
    Second, your post says you "just upgraded my iPhone and now have iOS 7.0.3."  That is not possible either, as the latest iOS is 7.0.4.
    You can go to Settings > General > Passcode and turn it off there ... if your iPhone is truly not jailbroken or hacked.

  • My iphone 3GS gives me this message: Your Apple ID has been disable. How can I get into the apps?

    My iphone 3GS gives me this message: Your Apple ID has been disable. How can I get into the apps?

    Apple ID FAQ
    http://support.apple.com/kb/HE37
    Apple ID Security Alert
    http://support.apple.com/kb/TS2446

  • Email Password box stays on, forgot password. How can I get into the setup to reset??

    On iPad, the Email Password box appears and will not go away.
    We have reset password, but it will not sync.
    How can I get into Setup, when the Email Password Box will not go away to allow me to get into setup??

    Did you try rebooting the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen?
    If that doesn't work and If the email password screen is preventing you from unlocking the iPad ... Meaning that you cannot access the iPad at all ... You will have to restore the device in order to get rid of the passcode. This situation is very similar to being locked out of the iPad because of a forgotten device passcode.
    You can read about it here.
    iOS: Device disabled after entering wrong passcode
    support.apple.com/kb/ht1212
    Sep 19, 2012 – When you set up a passcode to secure the use of your iPhone, iPad, or iPod touch and you then enter the wrong passcode, you may see a red ...

  • TS2734 Passcode has been forgotten...How can I get into the phone?

    Help!  My passcode has ben lost/forgotten....How can I get into the phone?

    Try this
    http://support.apple.com/kb/HT1212

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