HT1414 I set up my newly received IPhone 4, connected to my wi-fi, then turned it off. I now want to turn it on and turn off bluetooth, but when I go to settings, general, none of the options respond. I touch them and nothing happens.

I set up my newly received IPhone 4, connected to my wi-fi, then turned the connection off. I now want to turn it on and turn off bluetooth, but when I go to settings, general, none of the options respond. I touch them and nothing happens. I tried resetting the phone but that doesn't work either. If anyone can help me resolve this, I'd really appreciate it. Does Apple have a chat or live help available?

WiFi is turned ON/OFF in Settings > WiFi not Settings > General
Try Settings > General > Reset > Reset network settings.
Also read this: http://support.apple.com/kb/TS1559

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Cannot add a new email account, and hence icloud account. When i go into Settings - Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud Settings ghosted (unclickable). Cannot change in itunes also.

Cannot add a new email account, and hence i have no way of creating an iCloud account (very frustrating). I had the same problem with iOS 4.3 but i had no email account to create as i set both up when i bought the iPhone 4. After adding a company email and a gmail account (both wok perfectly) i noticed that the option to create more email accounts had been ghosted (unclickable). This didn't worry me at the time. However, iCloud needs me to create one in here so i can access the cloud which i desperately want the ability to do. When i go into Settings -> Mail, accounts, calendars, the option to add a new account cannot be clicked (ghosted). I also have iCloud in the iPhone Settings ghosted (unclickable). I have same problem in itunes on Mac OSX. Surely restoring isn't the solution as i restored my iphone when changing from iOS 4.3 -> 5. Please help?

Go to
Settings,
General,
Restrictions, type in your Restriction Password,
Accounts, tick Allow Changes.
Press the back key a few times till you're back in Settings, you should see iCloud is now highlight able, now go to Mail Contacts and Calenders and add your email account as per norm.
Hope this helps.

HT4623 When I go to "Settings General", there is no option for "Software Update". What do I do now?

I am attempting to upgrade my iPhone OS from 4.2.6 to OS 5. I followed the online directions, but when I go to "Settings > General", there is no "Software Update" option as they describe. I need to upgrade the OS in order to use a credit card swipe accessory for customer purchases. HELP !!!

iOS 4: Updating your device to iOS 5 or later

HT2506 I am trying to fill out a PDF form from an internet site, but when I go to print it, none of the content prints, only the header of the document. Help!

I am trying to fill out a PDF form from an internet site, but when I go to print it, none of the content prints, only the header of the document. Help!

Instead of printing it, try saving it as a pdf from the print menu, and then printing the pdf out.

CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE

HI THERE,
CAN SOMEONE PLEASE HELP ME? I HAVE BEEN TRYING TO RESTORE MY IPHONE4 FROM IOS 4.3.3 TO 5.1.1 FOR THE LAST 6 HOURS AND EVERYTHING GOES THROUGH OK UNTIL IT GETS TO THE RESTORING IPHONE SOFTWARE, IT LOADS 1/2 THEN FREEZES. IVE LEFT IT LIKE THAT FOR AT 30MINS AND NOTHING HAPPENS. IVE TAKEN THE CORD OUT AND HAD TO TURN PHONE OFF AND RESTART, THEN LOAD IT BACK UP TO ITUNES ALL OVER AGAIN. MANY TIMES!!!!! IVE CHANGED CORD AND USB STILL NOTHING? IVE GOTTEN TO THE POINT WHERE I MAY HAVE RUINED IT ALTOGETHER AND NEED TO BUY A NEW PHONE? PLEASE I HOPE SOMEONE OUT THERE CAN HELP?:
MANY THANKS

You may not get a response as you are shouting at everyone.
All caps indicates shouting, is considered rude, and is difficult to read.
Many will not read such posts.
Try turning off you caps lock and asking again.

HT4623 I am trying to update my iPad,but when I go to settings general I do not have an update software to click on...... Only about then usage?

I am trying to update my iPad 2,but hen I go to settings/ general, there is no update software to click on! It goes from about to usage?

There are countless posts about this. There's a problem at Apple's end and has been so for several days.
However, I have no trouble updating using itunes on my computer and later syncing to my device.

Website images in New Tab page are gone (except for one). I followed the Help directions to restore them. Nothing happened. They are still gone.

All but one of the images on the 'new tab' page are gone. I followed the FFox Help directions exactly & repeatedly. Nothing happened. The images are still gone. Restarting the computer did not help either.
I have Windows Seven.

*https://support.mozilla.org/kb/thumbnails-on-new-tab-page-are-missing
The thumbnails on the about:newtab page are generated from the cache, so if the page is not in the cache or otherwise can't or won't (secure pages) be rendered as a PNG image then you will get an empty box.
*Do not use Clear Recent History to clear data like the cache and the history when you close Firefox
If there is no history then you get an about:newtab page with empty boxes (no URLs).

HT4623 When I go to settings general NO SOFTWARE UPDATE OPTION, HELLLPPP!!!!

Cannot find the option in settings, it's a work I pad, could it be blocked?

It is likely you are running a version of iOS older than 5 (to check: Settings App > About> version). If that is the case, you will need to connect to a computer running a current version of itunes to upgrade iOS. The ability to update over WiFi was not introduced until 5.

HT4623 I'm trying to update my ipad software but when I go to settings-general, I don't see "software update" as an option!!??

I'm trying to update my ipad and when I go to "settings" then "general" there is no "software update" choice??

If you are running iOS 4 or earlier you will have to update using iTunes on your computer.

HT4623 When i go to Settings General there is no option for software update. Can anyone tell me how to update from 4.2.6

Can anyone tell me how to update from 4.2.6?

Check to make sure you don't have two firewalls (i.e. a Windows firewall and one on your router).
If that's not it, you may need to dig deeper ... like temporarily changing your router's DNS to use Google's DNS or OpenDNS instead of your ISP's DNS. Or maybe open up a certain port on your router (not sure which one that would be though, sorry). Or, if your computer is connected to the internet over wi-fi, try connecting to your router (or modem) via Ethernet, I heard of that solving a problem like this (though I can't confirm if that was real).

HT4972 I cannot update my ipad2 to iOS 5 or 6? When I go to settings/general there is no option to update software. Any suggestions?

NT

You're on iOS 4, which does not support over-the-air updates.
Plug your iPad into iTunes on your computer, and update your software that way (hit "Check for Updates" after synching). After you update, you'll be able to do future updates over-the-air.

I want to shut down my mac pro (retina display) but when I try to it says that in the finder some operations are still open and i should go close or cancel them. The problem is that I have nothing running or in use. Is it the remote disc or what?

nothing seems to be wrong, so i am a little unsure of what the problem could be..

Press Alt, Command and Esc keys, select Finder in Force Quit and force close it. Then, you will be able to restart. You can also try to press Control, Command and Eject keys

I bought an IPhone 3gs and tried to reset the APN but when I click on settings then General they tell me to click on the "Network" tab but there is not a tab for "Network"? After Network, I was supposed to go to Cellular Data Settings?

I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><

Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M.

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings general about the network tab says unavailable. how can i fix this

I noticed yesterday my Iphone 4s does not say verizon at the top anymore. I tried calling *228 and did both options mutiple times and it hasnt changed. Also when i go to settings>general>about the network tab says unavailable. how can i fix this

Can you make and receive calls and texts? If you can, I wouldn't worry about it. If you can't, you may need to call Verizon. However, try this first. The 4S has a Vodafone SIM card in it for foreign travel. Try taking the SIM out and doing the *228 again. Once it activates properly, you should be able to put the SIM back for safe keeping. It's not used in the U.S.

HT4623 I have an iPad2 w/ wi-fi, 16gb. I would like to update my software version from 4.3.5 to a later version; however, when I go to settings, general, the "software update" option does not appear???

I have an iPad 2 w/wi-fi, 16 GB. I would like to update my software version from 4.3 to a later versionn; however, when I go into Settings, General, the "Software Update" option is not there???

Judi126 wrote:
... "Software Update" option is not there???
That is only a feature of iOS 5 or later...
You have iOS 4... See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

HT1414 I set up my newly received IPhone 4, connected to my wi-fi, then turned it off. I now want to turn it on and turn off bluetooth, but when I go to settings, general, none of the options respond. I touch them and nothing happens.

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