HT1414 i think my iphone 4s has a damaged software because it locks the phone always and powers it off without touching the power button. how can i rectify this problem?? i already tried erasing all the settings and content of the phone. thanks..!
i think my iphone 4s has a damaged software because it locks the phone always and powers it off without touching the power button. how can i rectify this problem?? i already tried erasing all the settings and content of the phone. thanks..!
This is a user to user help forum only. You are not addressing Apple here.
My iPhone 4S, iPhone 5, and iPad 2 are running 6.1.3 with no such problem and the same with the overwhelming majority of iOS devices running 6.1.3.
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I dropped my phone and it cracked and it wont power on it sometimes powers on but it immediately shuts back off what do I do
You broke your phone. What's so hard to understand?
Bring your phone to Apple for evaluation and likely replacement. -
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iOS: Wi-Fi settings grayed out or dim
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I have several separators that appeared in my bookmarks list without me adding them. How do I delete them? I already tried right click/cut, right click/delete in the bookmark menu and directly on the list-that doesn't work.
If you can't delete them in the normal way in the Bookmarks Manager then you may have a problem with the file places.sqlite.
See http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
See also [[Deleting bookmarks]] -
I no longer have sound when playing my clips through adobe premiere elements 12. How to I correct this problem? I have checked all audio levels and there is no mute on etc. I updated to 12.1, but still no sound in any clips. Even not on old files which used to work.
bfun
What computer operating system is your Premiere Elements 12/12.1 running on? Can we assume that this audio plays back OK
on the same computer when you are using a computer player independent of Premiere Elements?
What are the properties of these clips that worked before but do not know with regard to sound
For now, I will assume that you are working on Windows 7, 8, or 8.1 64 bit.
Have you checked the Edit Menu/Preferences/Audio Hardware ASIO settings? Do you have any 3rd party audio devices incorporated in your computer environment?
Please delete the Adobe Premiere Elements Prefs file and, if that does not work, then the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. The Windows 7, 8, or 8.1 64 bit path is
Local Disk C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and, in the 12.0 Folder, is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Make sure that you are working with Folder Option "Show Hidden Files, Folders, and Drives" active so that you can see the complete path cited.
Do you have installation files or installation disc with the purchased serial number in case we need to resort to uninstall/reinstall?
We will be watching for your follow up.
ATR -
Thanks.
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I was trying to update my Security Questions this morning but got 'Timed Out' I've just tried again to get into my security settings but the system does not recognise the information I'm putting in. Can anyone tell me how I can correct this problem. I can still log-in.
Best wishesWelcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices) -
I am trying to install symantex antivirus and it says I need Rosetta from Snow Leopard. How do I get this?
wicklows wrote:
I am trying to install symantex antivirus and it says I need Rosetta from Snow Leopard. How do I get this?
You have a Retina MacBook Pro, it runs OS X 10.7 or 10.8.
It won't run Snow Leopard (10.6) and Rosetta is only for Snow Leopard to run older PowerPC processor based programs when Mac's used to have those instead of the Intel processors they all have now.
So that software your installing is incredibly old, if you bought it, return it for a refund.
Also you don't need a anti-virus for OS X, Apple installed one for all OS X 10.6.8-10.8 users.
If you need anti-virus to clean the Windows files of their malware before passing it on, then the free ClamXav does the job.
http://www.clamxav.com/
If your worried about real threats, then this is worth reading.
Security Issues Warning List
Harden your Mac against malware attacks
https://discussions.apple.com/community/notebooks/macbook_pro?view=documents -
I have OS X 10.6.8 with Safari 5.1.10 and am getting a "blocked plug-in" error message. I have already gone into the Safari/preferences/securtiy and the allow all plug-ins has been checked. What can I do to rectify this situation?
Niel, I clicked on the message and tried to download an updated flash player but it would not let me do it! The same error message - blocked plu-in - came up again when I went to step 3 in the download process. My iMac ia an older model 4,1 with power PC could this be causing the problem?
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How can I correct the issue of Safari not connecting on my iPad Air? It was working great 2 days ago.....now on September 20 it is not working! I have an internet connection but Safari will not open. "Safari cannot open the page because it could not connect to the server."
Hello Beckieor,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
iOS: Troubleshooting Wi-Fi networks and connections
Follow these steps to troubleshoot the above issues:
Be sure you're in range of your Wi-Fi router (access point).
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
I'm Running a pc with windows 7 and have an ipad 2 plus a ipod tuch which are synked to my computer. I Have a problem i hope someone can help me since i updated my my itune my files have showing up with the wrong names and ive been unable to sighn in to my account and keep getting this error code (11556) i dont know what it means any help would be greatly appreciated and my Thanks in advance cheers
Hello louderthanhype,
Thanks for using Apple Support Communities.
For more information, take a look at:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
"Error 11556"
This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store.
Have a nice day,
Mario -
When I take photos whit my IPhone 4 camera the pictures look great but recently when I send pictures to friends or try posting them on Facebook the photos loose their quality dramatically and the ones that I sent all look blurry and bad compared tothe original. Please somebody help! I always take pictures with my iPhone and send or post them and this problem is restricting me a lit. Thanks for your help :)
when I could open iPhoto the library had tripled... photos from years ago from my iPhone and iPhoto had somehow come back onto it (even though I deleted them), the "faces" files had turned into their own photos, photos tripled (some smaller versions some bigger), and loads of random clip art and images I had never seen was on it. There was over 40,000 photos. It was so weird
Nothing weird. That happens when you import one iPhoto Library into another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
As for deletions:
Drag the image from the Event to the iPhoto Trash. Empty it. Then Empty the System Trash. That removes it from the hard disk.
If that has failed in the past it was due to the Library being corrupted.
Hello from Clare. -
Hi All, my macBook does not power on at all. How can I rectify this problem? Many thanks.
Hello,
Can anyone please assist me with this problem?
Forever grateful
DorothyfromokDorothyfromok,
Yes. Make a Genius Bar appointment.
In the mean time try two things:
Hold down the power button for 10 seconds. Then try powering it up normally.
Try an SMC reset.
http://support.apple.com/kb/HT3964
If Apple says your logic board is stone dead then extract the hard disk from it before giving it a burial. Place the hard disk in an external USB enclosure. You can recover you data from it that way.
Toolkit: http://eshop.macsales.com/item/OWC/TOOLKITMHD/
USB 2.0 disk enclosure: http://eshop.macsales.com/item/OWC/ES2.5BPU2S/
Hardware repair tutorials at ifixit.com. -
I am running the latest itunes software and dont know what else I can do
m12pru wrote:
for some reason that link is taking me to 4oD
How bizarre, try this again http://support.apple.com/kb/TS3694#error1015 -
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Many thanks.Make sure that you do not run Firefox in (permanent) Private Browsing mode.
*https://support.mozilla.org/kb/Private+Browsing
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