HT1414 I've done all the steps to update my ipad. but it tells me to connect to itunes which it is, but it won't do anything.
Please help! I've updated my ipad and it tells me to connect to itunes to complete set up. I am connected to itunes. I don't know what to do! it won't do anything! I've restarted my device several times and it does the same thing. It will say "connected to itunes" for about 2-3 minutes, then it just changes to "connect to itunes" but the device is still connected!
Hi Stacy1986,
If you are having issues updating or restoring your iPad, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden
Similar Messages
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I've update my iPad to iSO6. Now saying connect to iTunes, which is saying my iPad in recovery & to restore to factory stting & all media & data will be ereased. I DOT NOT WANT THIS TO HAPPEN. What can I do?
You have no choice now. Unless you want a brick for an iPad. After you restore to factory settings you can restore from your backup ..... And you do backup don't you? I would never update the iOS software without backing up first. After you restore from the backup, sync with iTunes again and you should be OK. Assuming that you do sync with iTunes .....
Read this for info on how to restore from the backup.
http://support.apple.com/kb/ht1766 -
I updated my iphone to the new version and now it tells me to connect to itunes which I did and it's not doing anything else, what do I need to do?
Try to connect in recovery mode, explained in this article:
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I am trying to update my itunes and iphone. Everytime I trie comes out a message about 'key access'. I've done all the steps from the support and nothing worked out. I cannot unistall and now I can't open it anymore also. What should i do, please?
Isn't that only used when a PC will not boot?
What options does booting with this give me?
Thanks
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Hi,
USB recovery disk was used to recover your system when it encounter problem. You can try to use it to fix your problem instead reinstall system. However, there is no method to keep your program whenreinstall system.
Roger Lu
TechNet Community Support -
i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by: -
I have done all the steps for the itunes upgrade. Still no sucess noo error code any ideas
Take a look at this link, http://www.wikihow.com/Reset-a-Lost-iPod-Password
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I have had voice mail set up on my phone for 10 years. When I did the last iOS update before 7 I guess it wiped out my voice mail. Can I not set it up myself? I haven't changed my message in years.
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I have done all the steps to restore the iPod to factory settings and then tried to restore it but the password is still there. Any advice?
Take a look at this link, http://www.wikihow.com/Reset-a-Lost-iPod-Password
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I have done all the steps required to update IOS5 to my iPhone. It did not update automatically. It just updates to 4.2.1 which says is the latest software for my iPhone. Is there any other way to update my iPhone to IOS5?
I checked all the posts regarding this, it seems I have a 3G. Only found out now how to check my model. Thanks for your reply.
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HT4972 Can you walk me thru the steps to update my Ipad 1?
Can you walk me thru the steps to update my Ipad 1?
Please note, the iPad 1 can not be upgraded beyond 5.1.1.
If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972
Also read the instructions from the section entitled "Update your device using iTunes" at the link below.
http://support.apple.com/kb/HT4623
Information regarding transferring purchases from your iDevice to iTunes on your syncing computer can be found at the link below.
http://support.apple.com/kb/ht1848 -
hello i was updating my ipod 5 to ios 8 and when it was in the middle of updating it came up that i had to connect to itunes and i have done so and its telling me to restore it and i have tried many time to and its not working. So what to i do??
What exactly happens when you try to restore via iTunes?
Error messages? -
After trying to update to iOS 7, my iPhone 4 says connect to iTunes, which I've done 4 times. It keeps saying restore and upgrade but won't do it. Help!,,,,
Hi there,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
I followed all the steps on the apple page, and just a few of the songs I just purchased cannot be authorized for some reason. It keeps prompting me, and I keep entering my password and it says this computer is already authorized. ARG!
Weirdly, when I look at the info of the songs, some list my name as "Purchased by", but the songs I can't play don't have a "Purchased By" line, but all songs show the correct "Account Name"They were purchased by another Apple ID.
If you are not sure what other Apple IDs you may have, go to appleid.apple.com and click on the link that says "Find your Apple ID".
You are needing to authorize the Apple ID that those other songs were purchased under. -
TS1538 I've done all the steps, my phone still cannot be detected. Any ideas?
I've done all the procedures and instructions, my phone still can't be recognized/detected.
P.S.
My phone is stuck at the boot logo screen.As with previous posts this is usually a DHCP issue and occurs frequently especially with routers connected to Cable Modems or those Micro-Cell towers.
Unplug all Routers, AirPorts (or other off brand Wi-Fi broadcast units) and any other Wireless broadcast unit that might provide you with a WDS (often other AirPorts feeding off the signal of the AirPort closest to Cable/DSL Modem) and best to totally power down the Unit affected; lastly either hold a reset button on Cable/DSL modem for 30-45 seconds or actually power it down if an option (not suppose to power down Cable Modems that have Telephony for some odd never completely explained to me reason).
Let Cable/DSL Modem re-boot till 'all green lights'. Then power up each device involved in order from closest to farthest waiting each time for completion of initiation. Micro-cell towers can take 10 minutes to completely re-boot and you must wait for across the board green lights in my experience. Even WDS can add a few minutes till all green on mother AirPort unit.
Only NOW may you re-start the offending device and see if it will connect. Works about 99% of the time! -
My first generation iPad is no longer recognized in iTunes. It just doesn't show up neither via USB nor via wi-fi.
I've checked the usb connection and cable and its OK.
I checked that iTunes is up to date on my Mac.
I reinstalled iTunes on my Mac.
I restarted my Mac,
I've restarted my iPad.
The iPad has IOS 4.3.1 (8G4) installed. And without the iPad being recognized in iTunes I can not update the IOS nor apps, nor remove unneeded photos. The iPad is completely filled up, no memory left to allow even updates via cellular or via wi-fi.
Trying to gain access to update the IOS and to update APPS and to remove the pics I already have backed up and do not need on this iPad locally.
PS: I even tried to connect the iPad to a different Mac and it was not seen in that iTunes either.
So, what can I do now?
Any suggestions besides using it as a paper weight?
ThanksHello there, Blueye3355.
The following iPad Troubleshooting Assistant has some good steps to run through, to make sure you've covered all your bases:
Apple - Support - iPad - iTunes Assistant
http://www.apple.com/support/ipad/assistant/itunes/
If following all the steps listed there are additional options on the last step you might want to try or review the "if the issue persists" steps mentioned in the second part of:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.
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