HT1414 IPad less than 1 year old was working perfectly & was fully charged. Went back 2 hours later & it was blank screen & will not respond no matter what I do. Have fully charged but still black screen & non-responsive with nothing happening when I try
IPad was working fine & fully charged. Screen is now black & non-responsive. Is there something I can try or should I take to service center?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
Similar Messages
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just got an Ipad and am working on setting it up. the one issue I am having with it is my screen will not rotate no matter what I do to the settings, I can't figure out if I have a setting wrong or if there really is something wrong with my Ipad. any help would be greatly appreciated.
Double click the home button (square) and all the things you did are there.keep sliding the bar that will come up on the bottom to the left till it cant go anymore there should be a icon looking like this.press that and it should work
Good luck hope it works. -
I recently purchased a ipod nano and briefly had it synced with my macbook pro. I recently sold my macbook pro and had to reformat ipod nano. Since then, the ipod nano does not respond very well to touch commands and sometimes goes into apps that I did not select. It is impossible to switch from page one to page two one app screen.
Thanks,
acdc1996Hey acdc1996,
Welcome to Apple Support Communities! Even if you have a different generation of nano, you'll want to check out the troubleshooting steps in the following article as most of them would still be applicable:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Have a great day,
David -
Help! iPod Touch 5th gen.
It worked fine earlier today, I was using it with no issues. I just picked it up to use it again and it's dead...nothing happens when I try to restart/shut off. I plugged it into my PC and nothing happens, my pc doesn't acknowledge it. Please help, I have 1500 pic of my daughter on here and they aren't backed up ..If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Itunes will not respond to my ipod touch, i have re-installed countless times and it still is not working. i have also tried different USB's and nothing. please help!
- Try here:
iOS: Device not recognized in iTunes for Windows
- Next try a different computer to help determine if you have a computer or iPod problem. -
The update to iOS 7 is frozen at the Terms and Conditions page and will not move, no matter what I click on. I cannot access my iPad as it is frozen on this screen. How do I remedy this nightmare?
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
Then try updating the software again.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
No data is lost due to a reset.
Same advice helped this user for the same issue > HT1414 tried to update to latest iOS...: Apple Support Communities -
ok my iphone 3g touch screen is not responding, i can recieve calls and it can charge and connect to itunes, but i cannot go any further than using the home button or the power button, it is only the slide feature and touch feature that has become non existent. Also, i have a f'ew cracks in my screen for a while now and it was running smoothly up until saturday when i sat on it applying large amounts of pressure to the phone screen. Is there a way i can fix this myself without having to recover my phone to factory settings or wasting 50 bucks to get it fixed??
Hi Dire Dawa,
If the screen on your iPhone isn't responding, you may find the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden -
i downloaded photoshop after using it as a trial and it appears on my orders under items with serial number but I cannot open application. Nothing happens when I try to start program. I click on photoshop elements and nothing happens
You say you downloaded it, but did you install it? Are you using windows or a mac? And is this PSE 13?
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I want to uninstall and then reinstall Firefox but I can't uninstall it. Nothing happens when I click remove in program access and defaults and the helper.exe file in the firefox uninstall dir doesn't do anything either.
"program access and defaults" is not the place to remove programs in Windows. You need to go to the control panel and click on Add and Remove programs. For instructions on how to uninstall Firefox, see [[Uninstalling Firefox]]
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I uninstalled my desktop CC app because nothing happened when I try to launch it. How do I go about getting it downloaded and reinstalled?
clean first - Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
then reinstall, https://creative.adobe.com/ -
How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.
How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.
Force-quit Photos as recommended by Arsenal1607.
Make backup of your iPhoto Library and run the iPhoto Library First Aid tools to repair the permissions on your library and rebuild the iPhoto Library.
To launch the First Aid Tools hold down the alt/option and the command key simultaneously while double clicking the iPhoto Library to launch the iPhoto Library First aid tools. You'd to hold down both keys firmly and long enough, until the First Aid panel will appear.
Try both the options "Repair Permissions" and "Rebuild library". Then try again to migrate the iPhoto Library to Photos by dragging it onto the Photos icon in the Dock.
Make sure, you have plenty of free storage. Don't try the migration, if you are running out of storage. -
Nothing happens when I try to export a video (share video), not via YouTube, Masterfile, Compressor, nothing. Anybody an idea what to do? Latest version Final Cut Pro X
Create a test event and new project. Import a clip that you know doesn't have any problems. Edit the clip to the tmeline. Try to export.
Russ -
IPhone 4 screen will not respond to touch.
I tried rebooting it by holding down the power and home button it reboots but Still no response to touch. I can't synch with macbook because it asks for password i can't type because screen doesn't work. what do i do to get device working again?
my fingers do not affect the screen period. it asks me to swipe the screen to open, which i can't do. when i restart the phone by holding the home button and power button, it turns on and asks for my passcode which i can not enter.
i can not access settings.
when i plug it into the macbook pro the laptop tells me it can not access the phone unless i unlock the phone with the passcode, which i can't do because the phone screen will not respond to touch.
how do i restore the phone using my computer? i can't get it to do anything. i tried plugging it into the laptop while off, and then turned it on, no luck. i held the home button while plugging into the laptop, no luck. updated itunes everything. -
Tried to upgrade to osx 10.9 from 10.7 and I didn't notice that it downloads in the launcher. I turned my mac off and ever since then it has glitched out and will not download no matter what I do. I have had it for 3 years which is out of warranty. It now has a blank bar under the launch pad and no matter how many times I try re-downloading it or restarting my computer it does not work. I use too play starcraft and other games on this computer although new patched/updates have made it that I can no longer do that now. Really frustrating having to deal with this especially after buying this computer upfront and now out of warranty.
Go to your Applications folder and find a file called "Install OS X Mavericks". Send it to the trash and delete it. Then try the download again.
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My nano blinks the apple logo when plugged into a charger and will not respond to any reset commands, anyone have experiance with this problem?
By a reset, I assume you meaning pressing and holding both the Select (Center) and Menu buttons (or Volume Down and Sleep/Wake buttons on the 6G Nano) long enough for the Apple logo to appear?
What happens if you try to manually place the iPod into Disk Mode? If you can do that, I would recommend connecting the iPod to iTunes and restoring it.
Putting iPod into Disk Mode
B-rock
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