HT1414 Ive got a iPod 3G running 4.2.1 and want to upgrade the OS, iTunes keeps saying its the latest version. Ive downloaded a 4.3.5.ipsw but when I try and restore from this iTunes says the firmware isn't compatible...any idea's what to do next?
iTunes keeps saying its the latest version. Ive downloaded a 4.3.5.ipsw but when I try and restore from this iTunes says the firmware isn't compatible...any idea's what to do next?
The iPod 3g will only support iOS up to 4.2.1 and nothing beyond that.
Allan
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When I try to restore my contacts on my iphone 3G from my MacBook Pro, it says that my phone is locked and that I need a passcode, however, it doesn't give me the option to enter a passcode. I checked to see if it was locked and it is not. For some reason, the sync process thinks it is. Any ideas?
Thank youYou're right about the computer. Our computer guy couldn't get my computer to work right so he used a coworkers. However, when it says I need to enter a passcode, it doesn't give me a popup or anything to do so...?
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Eg, the phone automatically brings up an old (defunct) AppleID account login every time I try to update my Apps. I don't know the pword for this account, nor does it have current data about me.
But when I go to settings: store it shows me logged into the correct account.
I have already tried:
logging out and logging back in
downloading a new App from within AppStore (in that case it doesn't ask me for my password or bring up the old AppleID)
Syncing the phone, confirming that I have the right AppleID account set up on iTunes
I don't want to have to delete all my paid apps just because I downloaded them long ago with an older Apple ID.
Help please!The very similar situation with mine:
https://discussions.apple.com/thread/3492726
I can't find any solution. I don't even remember when I changed my apple ID! So does that means I cant recovered my purchased apps from my " old" account? I am totally innocent, for I did not intend to "Change" my account name -
Anyone help ?
Use a computer and log into your iCloud account and turn off Find My iPhone on your iPhone. Then Restore it in iTunes.
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I lost my handset (iphone 4s) and now have a replacement but when I try to restore from icloud I get a message saying 'cannot load backups'. Can anyone help?
Unless you've tried to install an older version of iTunes that message likely indicates a corrupt library file. See Empty/corrupt library after upgrade/crash...
tt2 -
When I try to restore my bookmarks I get the message "Unable to process the backup file."
I lost my bookmarks and when I try to restore them I can see the backup files in the restore window but when I try to restore my bookmarks I get the message "Unable to process the backup file." Can you assist? Thanks
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
After the above. Restart Firefox. Then try again.
If you still can't restore one of the files, try another one.
These can't get your data back, but will help in the future.
These add-ons can be a great help by backing up and restoring Firefox
'''[https://addons.mozilla.org/en-US/firefox/addon/febe/ FEBE (Firefox Environment Backup Extension)]''' {web link}
FEBE allows you to quickly and easily backup your
Firefox extensions, history, passwords, and more.
In fact, it goes beyond just backing up -- It will actually rebuild
your saved files individually into installable .xpi files.
It will also make backup of files that you choose.
'''[https://addons.mozilla.org/en-US/firefox/addon/opie/ OPIE]''' {web link}
Import/Export extension preferences -
My ipod touch is disabled. When I try to restore it my itunes says I need to download ios5, but I cant donload it because its disabled. What do I do?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I found my old ipod touch and it says the ipod is disabled and to connect it to itunes but when i try to connect it to itunes it says cannot connect cause ipod has passcode but i cant unlock passcode cause ipod disabled. Please anyone have an idea?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... -
I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?
Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
You can check that via the right-click context menu of that file and open the Properties.<br />
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
A JSON backup starts with: {"title":"","id":1,"dateAdded":<br />
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?
UUpdate the new iphone to iOS 8.3 before you try to restore the backup.
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My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error
Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[01:41:37.0017] Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[01:41:37.0017] Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[01:41:37.0017] Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[01:41:37.0017] Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[01:41:37.0017] Depth:5 Error:Exception at :0:
[01:41:37.0017] - kBBUReturnTimedOut(8)/16: Pinging timed out
what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
This is the line of the log that appears and when the restoration is correct:
amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
Regards. -
I have an existing ipod that I use with my mac. I am trying to connect an additional ipod to it but when I try and register, it just brings up the existing info. I don't want to lose the original info or library - just create new for this device. Pls help...
We are starting from the beginning like its a new ipod starts out asking language, country,location services,choose a network,and when we get to "setup ipod touch " there are 3 options 1..setup as new ipod, 2.restore from ipod backup 3 restore from itunes backup and when we hit setup as new ipod and click next it comes up with sign in with apple id or create a free apple id we clicked create a free apple id....then comes up with bday,1st name last name, use your current email address, get a free icloud email address or change email address and THIS is where we have problems....if we hit change email address it means that sis's stuff goes under his name and moves all her stuff to this older ipod which the brother does not want. sorry this is so long but its the only way I knew to do it.
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Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works
When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures.
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