HT1414 Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??

A quick Google search for Error 2001 would indicate that this occurs when you have a jailbroken phone or were trying to downgrade iOS. Is that true for you?

Similar Messages

  • I have an apple 3g, tried to update it to 4.2, but it wasnt successful, then they asked me to restore it .. to which im getting an error message of "the iphone could not be restored an unknown error has occured (error 1015), any solutions?

    i have an apple 3g, tried to upgrade it to a 4.2 version, (previously it was 4.1). it wasnt successful, the computer asked us to restore it to the version which was last operational, and while restoring an error message appeared "the iphone could not be restored, an unknown error occured

    "This error is caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple."
    Taken directly from this article http://support.apple.com/kb/TS1275.
    Plug your iPhone into iTunes and update it to the latest supported version, which is 4.2.1.
    - Greg

  • "The iPod could not be restored.An unknown error has occurred (1418)" Help!

    Hope someone can please help me.
    iTunes is asking me to restore my iPod, but an error occurs each time. This is the chain of events.
    1) I connected my iPod to iTunes and it asked if I wanted to update iPod software. I clicked yes.
    2) The iPod then changed from a colour screen to a monochrome screen.
    3) I then had problems with my USB Connection/Driver which I have now resolved.
    4) My iPod asked me to connect to iTunes and restore.
    5) I connect to iTunes and the following message appears
    "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes" So I clicked the restore button.
    6) The restore progresses until the following message appears
    "The iPod 'iPod' could not be restored. An unknown error has occurred. (1418).
    Basically I have read everything I could get my hands on to try and solve but nothing seems to work.
    Really looking forward to some solution.
    Cheers.
    iPod 5th Gen Video (80GB)   Windows 2000  

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • The ipod could not be restored an unknown error has occured (-50)  help!!!!

    hi my ipod sais that its full of "other" and is not able to be restored so i cant update it or buy music please help me pleeeeeeaaaaasseeeeeee! oh and yeah its a 7 day old apple ipod touch 8g please!!1

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • 'The itunes application could not be opened. an unknown error has occurred'

    Could someone please help me, i recently had to restore my comouter to a previous date and due to this i had to reinstall a few programs along the way. Now unfortunatley itunes is not being co-operative, ive uninstalled it and then reinstalled with no luck. Each time i get to the end of the installation and tries to open up i get this message 'The itunes application could not be opened. an unknown error has occurred (-200)'
    I would appreciate any help!
    thank you

    Could someone please help me, i recently had to
    restore my comouter to a previous date and due to
    this i had to reinstall a few programs along the way.
    Now unfortunatley itunes is not being co-operative,
    ive uninstalled it and then reinstalled with no
    luck. Each time i get to the end of the installation
    and tries to open up i get this message 'The itunes
    application could not be opened. an unknown error
    has occurred (-200)'
    I would appreciate any help!
    thank you
    Ah not to worry i percievierd and managed to figure it out. Thanks to anyone that may have looked at my question!!

  • When trying to use App Store I get a message "could not sign in an unknown error has occurred." I reset our connection and turned off iPad. Any suggestions?

    When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred,  any suggestions what is wrong?  I reset our Internet and turned off the iPad. 

    Sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try again.

  • HT1349 What to when trying to download an app and get message "could not sign in, An unknown error has occurred"

    What do you do when trying to download an app from App Store and get message: "could not sign in, an unknown error has occurred."

    Sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try again.

  • HT2731 What do you do when you get the message could not sign in an unknown error has occurred

    What do you do when you get the message could not sign in an unknown error has occurred when it ask for your password while trying to download apps?

    In settings I signed out of my iTunes account, then signed back in.
    It’s now working for me… Hope this helps.

  • I am trying to download an App in the iTunes Store but I keep getting an error message that reads: "Could not sign in - An unknown error has occured." Why?

    I've downloaded the latest iTunes, set the DNS to 8.8.4.4, set the search domain to google.com, reset my Apple ID and password, restarted iPhone 4, closed out of the iTunes Store App, reset the router, reset the internet connection etc. etc. with no luck still. Everything else on the iPhone and internet connection is 100% functional with the exception of me being able to connect to the iTunes Store to download an app. Why? How do I fix it? Thank you for any and all responses.

    Ok..
    Installing the Mac OS X 10.6.8 Update Combo may help this.
    Restart your Mac after installing the combo then try downloading Lion.
    It's ok to install the combo even though you are already running v10.6.8
    BEFORE you do this make sure your Mac meets Lion's requirements:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OSX v10.6.6 or later (V10.6.8 recommended)
    7GB of available spare
    From here > Apple - OS X Lion - Technical specifications
    Read this article before upgrading to Lion > Lion upgrade questions: Apple Support Communities
    And here >  What applications are not compatible with Mac OS X 10.7 "Lion"? What upgrade or substitute options are available for common incompatible applications? @ EveryMac.com

  • Whenever I try and log in to download something off the App Store it says could not sign in an unknown error has occurred. Is anyone else having this problem?

    I am using an iPad 2 32 gig. And I can't download anything and it is starting to make me super angry.

    restart, reset, sign out and then back in to the app store, setting>general>reset>reset network setting

  • The Itunes application could not open. An unknown error has occurred.(-50)

    Does anyone know what his means and what to do to fix it?

    I am having this same problem. It just started today but I can't even get iTunes to open.

  • How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred

    How do i get my ipod touch out of recovery mode......keep getting error message saying ipod could not be restored an unknown error occurred.
    Been trying all night to sort out but just going around in circles

    I have not seen a solution for that error but try:
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

    After i updated my iphone 4s from 8.1.2 to 8.1.3 problem occurred.i cant restore and update my phone?saying that iphone could not be restored,an unknown error ocuurred.please help me?

    Thanks for the update and clarification. In researching the issue it seems that the 2003 error code may have something to do with the USB connection. I would use this section of one of the above articles:
    Get help with iOS update and restore errors
    If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
    To narrow down the issue, you can try different equipment:
    Use the USB cable that came with your device, or a different Apple USB cable. 
    Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
    Try a different computer.
    Solve other issues with the USB connection, then with your security software.
    If you still see the error message, check for hardware issues by following the next section.
    Check for hardware issues
    Related errors: 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer might have a hardware issue that stops the update or restore from completing.
    Check that your security software and settings aren't blocking your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Make sure that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • HT201210 what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    what should i do when message say the ipad could not be restored. an unknown error occured (2003)

    http://support.apple.com/kb/TS3694#error3194
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT201210 I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up "The iPad could not be restored an unknown error occurred (1604) I have followed all suggestions  but still my iPad is

    I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
    "The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
    I have followed all suggestions  but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
    to update it now. Any help would be appreciated. rg

    When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

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