HT1414 My child's itouch is locked out. When I connect to computer, iTunes does not recognize it and the error message says I have to unlock the device? I can't unlock the device because password is unknown? How do I reset if I don't know the password?

My child's iPod touch is locked. No one knows the password. I have tried connecting to iTunes but since itouch is locked, iTunes will not recognize It. How do I unlock the itouch? The hard reset does not work either.

iOS: Unable to update or restore

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I got an iphone 4. I had to update my macbook pro to Lepard just to sync. I updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone.

I upgraded from Iphone 3g to iphone 4. I had to update my macbook pro to Lepard just to sync. the **** thing with the new iphone 4. I bought and updated to lepard. Now when I try to sync itunes does not recognize my new iphone 4 as mine and wants to erase everything I have bought using the phone before it will sync! It says everything on the phone now will be cleared in order to sync it with my existing info on the computer from my previous iphone. How can I just get everything from my current iphone 4 into itunes, basically add it to the info from my previous iphone 3g that is currently in my itunes? I dont want to lose what I have on my phone currently....I paid money for half the apps for crying out loud.
I was so frustrated by this when I first bought the phone that I just pushed it out of my mind and NEVER synced it. Please help...

Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.

HT201253 iPhone 5s is not recognized by iTunes - when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?

when I connect my iPhone, iPhoto opens and the phone begins charging but iTunes does not recognize it and I cannot sync. Any advice?

Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling

After that I did the update from my ipod to ios 5, when I connect the USB cable to the computer itunes does not recognize ipod

I have an windows 7 64 bits, and after i did the update from my ipod 4g to ios 5, my itunes(10) don't recognize my ipod.
what can i do?

See the actions for that error number here:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
david ffromlemoore wrote:
Dont have an answer for you, but maybe you can assist me. Not to tech savvy but trying to update 4gipad and ipad to ios 5. Keep getting error message 3194? not allowing update, any advice. Both show on list for update capabilities.

My 8GB Ipod touch is stuck at the connect to itunes screen, and when I plug it in my itunes does not recognize it, and a box appears that says usb does not recognize device. How can this be fixed?

How can I fix my ipod coming up as USB cannot recognize device?

Did you find a solution?
My touch is doing the same thing.

HT2292 computer/itunes does not recognize device any longer, why?

i had no issues before updating my iphone 4s and itunes this week 05/26/13-05/31/13 now my computer doesn't recognize my iphone nor does itunes, can't even charge the phone on a computer, have been trying to fix this with all these steps, nothing works.

iOS: Device not recognized in iTunes for Windows
Hope this helps.

When i sync my iphone, itunes does not recognize my device

The title says it all

Which OS X version is your Mac running and which iTunes version is currently installed?

Updated the iOS and now my iPhone 4 will not work and shows the usb with an arrow to iTunes. iTunes on my computer does not recognize it and will not sync it!! I hate being with out my iPhone

I recently updated to the new iOS through my computer with my iPhone 4 pluged in via USB. It has shut down my phone and just shows the iTunes icon with the USB cord to plug in. When I try to sync my phone with the computer iTunes does not recognize it!! So now my iPhone is useless and I really need it back to working order!! Please help......Hilda

Hello Hilda Louise
Start with the article below to get your iPhone to be recognized in iTunes again. Then you will probably need to restore it to get it back up and running.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

Itunes does not recognize my iphone 4 device

I bought a new computer, tried to install itunes, after three different people tried to help me, i finally got itunes to install, but when I plug my iphone into my computer, itunes does not recognize the device. I am trying to 1. upgrade my iphone soft ware to 10.5.3, utilize icloud, and perform basic functions of syncing my phone with my computer. Any help, anyone could provide would be appreciated.
Tank you,
Rose

If your iTunes is the latest version, restart your computer and reboot your iPhone. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPhone restart. See if that fixes your problem.

HT4061 Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."

Forget iPhone password, when connect to computer "iTunes could not connect to the iPhone because it is locked with a pass code. You must enter pass code on the iPhone before it can be used with iTunes."

You have to restore it using a computer with iTunes per the knowledge base article above.
With iOS 7, if you have Find My Phone turned on you can login to iCloud from a computer and send an erase signal to the iPhone to clear it...that will erase all content and settings.

I was able to print with my acrobat before, but I can no longer do it. the error message says "adobe creation cannot continue because acrobat is not activated" How do I activate it?

i was able to print with my acrobat before, but I can no longer do it. the error message says "adobe creation cannot continue because acrobat is not activated" How do I activate it?

I have the exact same issue. I can print one document and then I get the error mentionned above ("adobe creation cannot continue because acrobat is not activated"). Then I need to reboot in order to be able to print a new document.
I have suite and went to Photoshop as suggested, but this program is already activated. I tried to launch Acrobat Pro but it won't.
I'm using the Design and Web Premium CS6 Suite on Windows Vista.
Thank you so much for your help.

I'm trying to sync/back up my iphone 3GS and the error message says: This iphone cannot be used because Apple Mobile Device service is not started.

I was trying to back up/sync my iphone 3GS ut the error message says I can't because Apple Mobile Device Service isn't started. I don't know what thisis. Help.

See Here
AMDS for Mac
http://support.apple.com/kb/ht1747
AMDS for Windows
http://support.apple.com/kb/TS1567

How do I reset the password for an imac model #fc812ll/a if I don't know the original administrative account information?

How do I reset the password for a imac model #fc812ll/a if I don't know the original administrative account information?

You are posting in the 'server' forum.. is this a machine running the 'Server' app ?
Its fairly easy to reset the original admin account..
This is probably a good place for you to start
http://support.apple.com/kb/HT1274

I have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do

i have an 8gb ipod touch that says its disabled connect to itunes but it is locked..when u connect it to itunes it tells you the passscode is incorrect so what do i do , would like to get it working with out losing everything on it if i can but if not i can redo it

Do as the manual says to do and restore the ipod.
If you are unable:
iOS: Unable to update or restore

I am unable to access my LR5.7 Catalog of my recent holiday. I am running Windows 7 (64Bit) and recently installed and then uninstalled DxO Optics Pro. The error message says it "cannot be opened because another application already has it opened.Quit the

I am unable to access my LR5.7 Catalog of my recent holiday. I am running Windows 7 (64Bit) and recently installed and then uninstalled DxO Optics Pro. The error message says it "cannot be opened because another application already has it opened.Quit the other copy of Lightroom before trying to launch" The problem is, that I can only see one copy of LR5 open and cannot locate the ".lrcat.lock" file for the specific catalog I want to open. I have tried re-booting my computer, but this did not work.

Thanks Geoff. I was finally able to locate the ".lrcat.lock" file relevant to the catalog I want to open. Once I deleted it, LR5 was able to access my images. Problem solved. THANK YOU

HT1414 My child's itouch is locked out. When I connect to computer, iTunes does not recognize it and the error message says I have to unlock the device? I can't unlock the device because password is unknown? How do I reset if I don't know the password?

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