HT1414 my ipod is not being recognized on my devices

I am trying to backup my ipod but the device is not being recognized on my computer.  When I go into the folder manage devices it is not there.  I have gone and hite restore factory settings and that has not helped either.

Try
iOS: Device not recognized in iTunes for Windows
I would start with               
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or               
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

Similar Messages

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    - Try manually placing the iPod in recovery mode. For recovery mode see:
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    - Next, try placing the iPod in DFU mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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    Start here:
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    Hey i am having exactly the same problem its really strange!! I have tried everything i can think of to fix it, reinstalling the USB drives and everything but it still wont recognise my ipod! HELP!!

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