HT1414 The latest update 6.1.2 is not verifying on both iPad or iPhone, saying it is no longer connected to Internet. What's going on and how does this fix?
Went to download latest update on both iPad and iPhone and upon the verification process both "failed to verify" saying they were no longer connected to the Internet.
yah mine is 3rd generation and it says the same thing. tried testing my Internet connection on my AirPort Extreme it shows no problems. everything else seems to work but I still having delays on my me emails. though my other email sites seem to work ok. looks like the trouble is at apples end.
Similar Messages
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I installed the update Mozilla Firefox 28. It was suppose to launch upon completion. it did not appear on the monitor screen, nor the task manager, but was running; for when I attempted to install the older version again it, it said that Firefox was running and needed to be turned off.
I restarted the computer and tried opening Firefox, with the same results.
After restarting again, I attempted to reinstall the update, with the same results taking place.
I attempted to uninstall Firefox and install the new version. The same results took place.
In the past, I could install Firefox 27 update, only now I can't for the same thing takes place. Past a certain version (19), this event takes place, but 19 and older can install it with no problems.
I checked Firefox troubleshooting information. All was normal. I checked my firewall. Again, all was normal. Tried Firefox reset. Did not help. Tried with my firewall disabled. Did not solve the problem.
Ran a virus check (deep) no viruses. Checked my computer system. No errors.
I can install updates for my other programs, even install new programs; just not Firefox.
What is going on and how does one fix it.Hi Amseeking,
Thank you for your question. From your description, you tried to install the 28 update from a version 19 installation. Did you install a fresh install of 28 successfully? Where the name of the file is"Firefox Setup Stub 28.exe"? This is what is sound like happened. When going to about Firefox and searching for updates it installs over the current installation. However if Firefox was already running, there are more than one installation.
Updating from version 19 to 28 would not be a problem. However the user data from your previous version would have to be imported to the new installation if you have more than one install on that computer.
An easy way to tell is to search for Firefox in the Start menu to see if more than one icon shows up in the search results.
I hope this helps. -
iPhone 5 (64GB)
iTunes 11.4.0.18 (64-bit Win7)
Just updated my iPhone 5 to iOS8 and most of my music disappeared. Attempted to sync with iTunes to get it back but iTunes now says I am 26GB over capacity and "Other" files are taking up just over 29GB! What is going on and how do I fix this?I had restored my iPhone 5 to factory settings and that cleared the problematic "Other" problem. Flash forward a couple weeks and the problem has once again resurfaced.
I tried updating iTunes and iOS to the newest versions and the problem still persists.
I'm officially ready to switch to Windows Phone or Android now...
*edit*
A Google search with results restricted to the last month shows that this problem seems to be becoming more and more common.
https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1CHFX_enUS506US506&io n=1&espv=2&ie=UTF-8#q=itunes+other+space+iphone+site:discussions.apple.com&tbs=q dr:m -
My iPhone 5 suddenly stopped opening the Apple Mail app. It had worked flawlessly for years, but just stopped. It worked on my iPad, and of course on the computer. What's going on, and how do I fix it? I've turned the phone on and off several times, soft reset several times. There was no change in any settings when this happened, nor any new apps were added. Thank you for any help you can give.
Does it not work either way? Sending and receiving? Did you check the settings and make sure that nothing has changed? If you can receive email, but not send it, check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional. -
I am using the latest Firefox version.
Does the Find bar show when you select Find (Cmd + F)?
You can try:
*http://kb.mozillazine.org/Corrupt_localstore.rdf -
My iphone 4 updated to ios6.0.1 and now i have no sound in any of my apps? how do i fix this?
Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to restart itself, ignore the "slide to power off" let the iPhone restart itself. See if better. If still problem, Restore iPhone with iTunes 10.7 or 11 on computer. See if better, if not and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution. If no coverage, clean iPhone Charging Port with clean dry toothbrush. See if better, if not, clean again with small amount of Isopropyll Alcohol.
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I went to back up on the Seagate Free Agent I've been using for almost a year. I got the message, "the disk you inserted is not readable by this computer." What do I do now? How can I fix it?
10.7.4 is not Snow Leopard. 10.7.4 is Lion.
Also, is the drive connected via USB or Firewire?
If USB are there other devices on the USB bus?
Are you using Time Machine, Superduper, Carbon Copy Cloner, or another software?. -
HT2311 "item not available in the US Store". What's going on and how can I fix it?
Everytime I open the itunes store from itunes on my MacBook Pro it goes to the itunes U section of the store. I have active banners and advertisements, but cannot navigat to any other page such as music in the menu. Everytime I do I get this not available in the us store message. Does anyone know what's going on with this?
Thanks,
KyleTry the following:
- A reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore to factory settings/new iPod.
If you still have the problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order -
That I can recall it has happend 5 times now. Always when it's in active use never when it's sitting idle. Twice it's happened in Safari when opening new tabs using Splat+T; twice it's happened in iTunes, both times while browsing the store navigating with my external trackpad; and once in Skype when doubletapping on a contact using my external trackpad. This is getting really frustrating as the only recouse I've found is to power cycle the MBP. I never had a problem when using Snow Leopard.
Thanks,
CalebI saw that and almost replied, but I wasn't sure if it was the same problem because you referenced it happening when the "screen times out" and for me it was only when it was being activly used. Glad to hear I'm not the only one seeing this issue.
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previously when it only brought up one screen, it would bring up the working desktop. Now it's just bringing up the extra or blank screen. Prior to this, powering down and unplugging for a few minutes and/or unplugging one monitor helped.
I was able to got to the area on the screen that wasn't showing and click on an icon. It started opening on the extra screen, but just hung. Using the keyboard to bring up the force quit menu only shows Finder runningControl-Eject gets you this familiar dialog box:
from there, the letter S gets you sleep. Any key after that wakes it up. -
Safari crashes several times while on pinterest, screen goes black then goes to home screen when I start safari again it keeps doing the same thing. I checked the diagnostics page and there are several references stating low memory yet when I check the memory on the iPad there is plenty of memory help please
The memory that is low is the processor memory, not the overall storage space. Next time, before you go to that site, double tap the home button to see the task bar. You will see the list of apps siting in the recently used list. Most of them are not doing anything, but some of them are using up memory. Touch and hold any one of them until they jiggle, then close them all off by touching the minus sign.
Do that every so often to help the pad use it's memory wisely.
Some apps, and browser pages use a lot of memory, and do not give it back easily, causing what sis happening to you.
You can also get a similar result by rebooting. Press and hold the home and sleep buttons until the apple logo appears, ignore the red slider. -
Just recently my ipod nano 4th generation's battery seems to be messed up? I plug it into the charger and the ipod says it's charged, but when I take it off the charger, the screen goes black. What is going on and how can I fix it? I'm really sad because it happened so suddenly.
Yes. The battery appears to be shot and in need of a replacement. This can either be done by Apple or a third party repair company.
http://www.apple.com/support/ipod/service/prices/
You can Google "iPod battery replacement" for third party service centers.
B-rock -
Ihave iphone5c. Does not permanently delete emails showing in inbox. When they are move to Trash then inbox at first shows empty. However if you leave Mailbox and return then all the emails that were previously deleted and now repopulated in Inbox. I have tried various things like marking them "read" before deleting, then moving them to Trash, and they still return. What is going wrong and how do I fix the problem?
What your describing sounds lot like Nortons anti virus, but other do it to.
Multiple copies of the same email over and over are almost always anti virus incoming mail scanning. Turn off scanning and the problem goes away turn it back on and it resumes.
My guess is that your filter issues, and search problems are also related to this uniquitous and most ignored security tool that messes up far more than it should..
Deleting the index
I assume you mean the global-messages-db.sqlite. if you don't close Thunderbird and delete it now. Searches will be incomplete until it rebuilds and the time to do that will have a lot to do with how much mail there is and how busy the computer is.
Now create an exclusion in your anti virus program for the Thunderbird profile folders. My guess is it is trying to scan the files in your profile every time Thunderbird tries to open them and generally turning things into a tug of war, which Thunderbird looses as it just does not wait around if files are locked. It expects exclusive access to it's files immediately, not in 10 minutes when the anti virus has done it's thing. So things get added to the index but not removed. Mails don't move as the destination or source file is "in use" etc. -
My ipod gen 3 is frozen after the latest update from itunes,it will not power on or restore without error.Itunes is up to date,changed usb ports,even uninstalled and reinstalled all apple software, error 1601 during restore
Hello, VvioletT.
Thank you for visiting Apple Support Communities.
I see you are experiencing issues syncing your iOS device. Here are a couple articles that I would recommend going through when experiencing this issue.
iOS: Troubleshooting USB-related alerts when syncing
http://support.apple.com/kb/TS5254
Resolve issues between iTunes and security software
http://support.apple.com/kb/ts3125
Cheers,
Jason H. -
My Apple TV is slow and disconnects after the latest update (5.1). It seems to effect both home sharing and through the net. Is there a known problem?
Hi Scott.
There is a problem - but Apple have not acknowledged it. Many people on these forums are experiencing the same issue.
To get something done, you should report it here. The more of us that tell Apple about it, the more likely they are to fix it. You could also send a short email headed 'Apple TV update problems' to
<Email Edited by Host>
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