HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.
I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.
and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?
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Just updated my iphone. Now I can se I have two! iCloud accounts? One of them appears on my phone, and I have forgotten the password. When I try to add the other account, I get the message that this account is already added, but with the name of the first account where there is no available password. I have tried several times to reset the password, bun I don't get the information I need - I have no access to email. What can I do?
Hi, thanks for the suggestion. I have tried as you suggested, and when opening the "purchased" apps some have the icloud logo next to them, but I only have "OPEN" against "Find My iPhone". When opening it up, it goes through the same routine; needs to be updated before proceeding, and wouldn't update because I don't have IOS8.
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Hi! When trying to save my document as a pdf, I get the message that "this pdf is already open somewhere and cannot be saved". I have not yet succeeded in saving it, and I've closed all preview windows of it, so it simply can't be open anywhere. Whats wrong??
Correction on Question:
This is a web application and the users need to be able to load the editable .pdf form from the website, edit it and submit it back to the website from within Internet Explorer.
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Sandy Martin -
I bought an American itunes card and it won't work
For some reason itunes has decided that I have a Canadian account and it won't accept my American itunes card.
This is ridiculous.
How do I fix this?Sorry... But iTunes Gift Cards are only Valid in Country of issue.
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Hi all,
Apologies: I've just joined the community and didn't quite figure how to write a msg! Hope it works...
Anyway,
I read many posts on this annoying error message (Waiting for changes to be applied) in the last 2/3 days, but they all refer to the sync staying stuck on it.
Mine doesn't.
I read the message, then it quickly shuts down the sync and the iTunes progress bar only shows the apple...
As suggested by many, I removed voice msgs, turned off/on, tried to sync in individual stages (calendar only...) but nothing works.
I am up to date on iTunes (11.1.1.11) and have IOS 6.1.3 on my phone, to sync on a Win8 pc (all worked fine until recently).
I have had this phone for several years and it has never done this.
It worked absolutely fine, until I loaded the latest version of iTunes it seems...
Any suggestions?
Many thanksALSO, on the iPod under Settings>General>iTunes Sync, you may need to back out of the "iTunes Wi-fi Sync," and reopen it to get it to update.
(I use iTunes 11.1.5.5) -
I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them again, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?
Sometimes, there would be temporary connectivity glitches preventing you from downloading a certain track from the iTunes store - these are rare and usually resolve if you try back in some time. If it continues, contact Apple support mentioning the name of the problematic song:
https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup -
I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
FIRST there are some games and music in ITunes on the VIAO. When I try to sync them to the ITOUCH or the IPAD I get a message that I am not authorized….Go to the ITunes Store and Authorize this computer. I have completed this procedure several times and receive back the message you are authorized on this computer and I have authorized 2 of 5 devices allowed.
Why am I not able access the games and music on my machine? How can I sync these items to my ITOUCH and MY IPAD
SECOND How do I move my music and Games from ITUNES on the G5 to TUNES on the PC so I am able to sync those items to my devices.
I have inherited my wife’s Laptop a:
SONY VIAO
MS Windows XP Home edition V 2002
Service Pack 3
ACPI Uniprocessor PC
Owner dvkpqpg2.
ITunes 11.01.1.12 updated 12/8/12
I am both a PC and ITunes Rookie.
I have some MAC experience and presently use a:
Mac Dual PowerPC G5
OS 10.4.11
2.5GB DDR SDRAM
ITunes 9.2.1
ITOUCH MC011LL
64 GB----57 GB avail
iOS 5.11
IPAD MC954LL
iOS 6.0.1
16 GB----37 GB availIf you want the ability to add music from multiple libraries see this thread.
If you no longer have access to the computer that has your original library then see Recover your iTunes library from your iPod or iOS device.
tt2 -
When I go to move a song from my library I got the message "this computer is not authorized"... if I go to the store pop down and authorize the compter is says "this computer is already authorized".... what's going on?
If a small number of your iTunes purchases are affected, delete and redownload them if doing so is free in your country. If you get that message for every item, click here and follow the instructions.
(69023) -
Hi guys,
I need some everytime I try to download a song purchase from itunes I get the error message. 'Unable to Download Song' could not be downloaded at this time. I cannot even sync with itunes on the PC.
Kind regards
IanOne correction, from the icloud I was not able to listed to the entire song. So when you purchased the song if it wasn't downloaded to your library, chances are you have lost your opportunity to listen to it.
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I have bought a 25Euro Itunes Card from Germany and i have a account which i made in Hong kong store, but everytime i try to redeem it, a error comes up with "This code must be redeemed in the German storefront" What do i do?
Sell the German iTunes card to someone who can use it in the German
AppStore and use the money to buy a card for the Hong Kong store.
iTunes cards are only valid in the country of original purchase. You cannot
use a German card in Hong Kong. -
When I try to play an itunes purchased movie it says I have to authorize this computer. When I put in my log in information it says this computer is already authorized and will still not play the move. I have tried to deauthorize and reauthorize this computer, delete and reinstall itunes and Quicktime and nothing works; the purchased movies still will not play
I'm having the same problem on my new iMac. First it tells me it's not authorized to play the songs, then when I enter my password, it tells me it's already authorized, but still won't play them. I tried deleting a song and going to the store to redownload it and got charged for it! I've got hundreds of songs, so that's not going to be an option.
In addition, I have quite a few songs from a very old Apple ID, one I forgot I even had, I have no idea what the password was and no way to have the system send me a new password because I no longer have access to that email account.
The Mac I just "retired" could play all the songs in my catalog just fine. This new one won't play the majority of them.
Help! -
I am trying to play a song I bought and it is saying I need to authorize my computer to use it with a very old id that I no longer use for apple. How do I get all my music back?
You need to authorize the computer with that specific Apple ID. If that account's inaccessible, delete the song and then purchase it from your current Apple ID, or click here and ask the iTunes Store staff for assistance.
(110985) -
why do I keep having the problem of authorization. I only have 3 devices authorized when I am allowed 5. I can't sync my I Phone 6 plus on I Tunes. When I try to sync I get the message that this computer is not authorized and I have to go to the store tab and authorize the computer. I do that and then get the message that this computer is already authorized. I try to sync again and get the message that this computer is not authorized and go yo the store tab. It's a never ending story. How do I fix this?
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I have a question for apple I bought a 15$ iTunes card and got to movie rentals it's been 3 days and the movie bearlly downloaded onced it finished it restarted it self I want my money back....what do I do
You will have to contact Apple/iTunes support, we are just other users like you, not Apple employees.
http://www.apple.com/support/itunes/contact/
You can also Report a Problem with the rental in iTunes on your computer.
http://appletoolbox.com/2012/03/how-to-report-a-problem-for-an-iphoneipadipod-to uch-app/
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