HT1420 I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any

I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any help?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

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HT1420 When I try to play an itunes purchased movie it says I have to authorize this computer. When I put in my log in information it says this computer is already authorized and will still not play the move. I have tried to deauthorize and reauthorize th

When I try to play an itunes purchased movie it says I have to authorize this computer. When I put in my log in information it says this computer is already authorized and will still not play the move. I have tried to deauthorize and reauthorize this computer, delete and reinstall itunes and Quicktime and nothing works; the purchased movies still will not play

I'm having the same problem on my new iMac. First it tells me it's not authorized to play the songs, then when I enter my password, it tells me it's already authorized, but still won't play them. I tried deleting a song and going to the store to redownload it and got charged for it! I've got hundreds of songs, so that's not going to be an option.
In addition, I have quite a few songs from a very old Apple ID, one I forgot I even had, I have no idea what the password was and no way to have the system send me a new password because I no longer have access to that email account.
The Mac I just "retired" could play all the songs in my catalog just fine. This new one won't play the majority of them.
Help!

HT1420 When I go to move a song from my library I got the message "this computer is not authorized"... if I go to the store pop down and authorize the compter is says "this computer is already authorized".... what's going on?

When I go to move a song from my library I got the message "this computer is not authorized"... if I go to the store pop down and authorize the compter is says "this computer is already authorized".... what's going on?

If a small number of your iTunes purchases are affected, delete and redownload them if doing so is free in your country. If you get that message for every item, click here and follow the instructions.
(69023)

I successfully transferred my itunes to another PC, when I click on most (not all) songs, it tells me to authorize the computer, I authorize it, it says this computer is already authorized, but when i click on a song, it tells me to authorize again. help

I successfully transferred my itunes to another PC, when I click on most (not all) songs, it tells me to authorize the computer, I authorize it, it says this computer is already authorized, but when i click on a song, it tells me to authorize again. help

Are the songs authorised to the same account?
Often people change their e-mail address over time, and also decide to set up new iTunes account names using that e-mail. You can (and should) continue to use an old e-mail address as your account name. Then you don't run into the issue of having different songs authorised to different accounts.
To check the authorised account for the song, click "Get info" on the song name in iTunes. It will show the account name in the Summary panel.
If you have set up multiple accounts, log into each one, and burn the songs to CD as audio tracks (i.e. like a normal CD, not a data CD). You can then re-import the files into iTunes without the authorisation embedded into the song.

I have one song from an album that I bought at itunes that won't play. Instead a dialog box comes up saying this computer is not authorized. When I put in my apple id and password, it says this computer is already authorized. How do I get this fixed?

This album is American Idol Top 4 Season 12 - the song that brings up the dialog box is Emotion by Candice Glover.
Is there a way to redown load the album with out repaying? Is that the best fix??
Thanks,
Scott

Delete the problem track from the iTunes library, allowing iTunes to move the track file to the Trash. Then download the track again from the iTunes Store via this procedure:
http://support.apple.com/kb/ht2519
That fixes the problem for many people. If problems with the track persist, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store.
Regards.

HT1420 Why is it telling me I need to authorize my computer when this is the only computer I have authorized? It said I've authorized over 5. What should I do?

I am using the same computer that I have had for over 5 years. I purchased music on this computer. This is the only computer I use. Then I got a new ipod because my old ipod won't play anymore podcast and now itunes is saying that I can't authorize my computer to play any of my music I purchased because I have authorized too many computers. What should I do? I can't deactivate any computers that I don't know about.

Welcome to the Apple Community.
You can't (only) de-authorise computers you no longer have access to.
Your only option is to de-authorise all your computers and then re-authorise those you wish to be authorised. You can do this by logging into your account settings in iTunes on your computer (Store > View My ID) and selecting the option to de-authorise all.
Please note however, you are only permitted to do this once in each 12 month period, therefore you would be better de-authorising your computers before you lose access to them. you can do this from the 'Store' menu in iTunes.

HT1848 when i backup my iPad to my computer, it tells me i need 2 authorize my computer; when i do it tells me it's already authorized, and the process repeats. i try to proceed and again it says i need to authorize the computer...it just repeats itself.

i have authorized my computer to backup purchases made from my iPad so many times it's just maddening. every time i attempt to back the iPad up, i get a prompt telling me i need to authorize my computer. when i enter my info i get a prompt telling me the computer is already authorized (which i know). when i try to proceed i get the prompt again telling me to authorize, and it just goes around in a circle, telling me to authorize then saying i'm already authorized. how do i get off this treadmill?

Click here and follow the instructions.
(102449)

Can't open purchased songs from itunes store

I downloaded songs from itunes store a while back. My laptop crashed and now i have a small ASUS eee pc with a 4gb hard drive. I have windows XP SP1 and cannot upgrade to SP2 (not enough room on my HD). i had to get an older version of itunes that's compatible with SP1. I can see the songs that I purchased but when I click on them it asks for password to authorize, then i enter it and then it says 'this computer is already authorized.' So now, what do I do? Help!!! I want the songs I bought!

"PRODUCTS CAN BE DOWNLOADED ONLY ONCE; AFTER BEING DOWNLOADED, THEY CANNOT BE REPLACED IF LOST FOR ANY REASON. YOU SHALL BE RESPONSIBLE FOR BACKING UP YOUR OWN SYSTEM, INCLUDING ANY PRODUCTS PURCHASED OR RENTED FROM THE ITUNES STORE THAT ARE STORED IN YOUR SYSTEM."
http://www.apple.com/legal/itunes/us/terms.html#SERVICE
Was your backup copy stolen as well?
If so, you can try e-mailing itunes support to see if they will make an exception, although they are under no obligation to do so.

"This Computer is Already Authorized" error on Itunes

So starting yesterday, I was unable to play any of the songs I had ever purchased on iTunes?
Every time I try to play a song, I get this message that says, "This computer is not authorized" to play the song. But...my computer is the only one on my account that is authorized to play anything.
When I select the option to authorize the computer, I get another message saying, "This computer is already authorized."
I tried deauthorizing the computer and reauthorizing it, signing in and out of iTunes. It seems like neither of these options fix the problem.

I also have the same problem, though I had done an archive and reinstall I believe it worked afterwards. I tried all the fixes, none worked. Actually when I went to delete the sc info folder, it didn't have anything in it. After I deleted it, turned off the computer turned it on the sc info folder did not reappear. I also tried deauthorizing and authorizing again, nothing. I've emailed itunes support but it looks like I will also be reinstalling itunes!

HT1420 I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

I bought song with itunes card. The song won't play on my computer or devices. The messages says I need to authorize my computer to play the song. However, when I "authorize" my computer I get message that this computer is already authorized.

and, what is even more strange...
I actually bought 2 Billy Joel songs NY State of Mind from Essential Billly Joel and Italian Restaurant from Greatist Hits vol 1. Neither song would play.
I went back the Apple store and tried to re-download NYSOM. It let me do it for free. Before I checked I tried to re-dowload IR but inadvertantly selected same song but from The Stranger. I had to pay for this one. The re-downloaded NYSOM still didn't work but IR I bought from Stranger worked. So, I bought NYSOM from Greatest Hits vol 1. Didn't work!!! Tried again and bought from another album, Turnstiles, and that one worked. So, I bought 5 songs, only 2 of which will work.
So, now I ask - is there any way to get my money back?

TS1424 I purchased an album from iTunes using my computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to t

I purchased an album from iTunes using my desktop computer. All of the songs from the album are on my computer and play perfectly. When I try to sync the songs to my iPhone or iPad, I get an error message that says 3 of the songs can not be downloaded to these devices. Any ideas?

Thanks very much I have contacted them via this. Just hope they respond quickly- rather annoing! Greatly appreciated though

HT4528 I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal.

I've purchased a few dozen songs from itunes on my iphone. A few of these songs will not download properly and I keep getting a "unable to download song" message. My account info is correct and full signal. It seems to continually keep trying to download but cannot. Please help!

i do understand that. if you purchased the music on the phone. its still available to you. if you go in itunes on your computer. go to purchases. there should be all the music you have purchased. there you can download the song if it isn't already and then sync it to your phone which will add the song to the phone. have you tried to power off phone and then try to download again. the itunes way is just another option.

HT1491 When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

When I try to download a song from iTunes or try to buy an App, or even purchase an extra set of lives on Candy Crush (!), I get an error message - 'Unknown Error'. Anybody have any ideas?

Try this and see if it helps. Refresh your iTunes account. Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to purchase again.

When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later

When I attempt to purchase a song from itunes, I keep getting the following error message: Could not purchase "song name". An unknown error occurred (-42408). There was an error in the itunes store. Please try again later
Can anyone help solve this problem?

I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
or using a different user account on your computer in case it's a problem with that user account.
But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above

HT1491 i am trying to purchase an application from ITUNES since few days ,each time i try to buy, i get a message saying that, this product is locked, bearing in mind that previously i have bought many applications from ITUNES

hello,
i am trying to purchase an application from ITUNES store since few days, each time i try to buy it i get a message saying this product is locked, bearing in mind taht i have bought many applications from ITUNES store for teh past few years.
can you help me please?

http://www.apple.com/support/itunes/contact/
Contact iTunes and ask them. This is just a user to user forum so no one here has any ability to answer your questions with anything but a guess.

HT1420 I purchased a song from iTunes however it will not play. I get a message telling me I need to authorize my PC, when I go through the steps as directed I get a message saying this PC is already authorized however the song still will not play. Any

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