HT1420 I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???

I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???

Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.

Similar Messages

  • HT1727 i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?

    If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.

  • I downloaded the Office program for my Mac, and my computer had to be reset, and now the program is gone. How can I get it again without having to buy a new one?

    Please help. The program is so expensive, and I do not have the money to buy it all over again.

    If you have Office for Mac 2011, you can re-download it here:
    https://www20.downloadoffice2010.microsoft.com/macdl/registerkey.aspx?ref=macdl& culture=en-US
    You'll just need your original product key which would have been provided to you when you originally purchased it.
    If you don't have the original product key, you might be able to track down your purchase info here:
    https://buy.officeformac.com/store/msmacus/DisplayCustomerServiceOrderSearchPage ?resid=UaygTQoBAlkAAG1-bHUAAAAA&rests=1370267725336

  • Lost audiobooks that have been purchased are gone and iTunes is saying that I have to repurchase them. I have all of the receipts, how can I get them back without having to pay another hundred dollars?

    ITunes is saying that the only way to get back all seven of my audiobooks are to repurchase them, however that is going to be about a hundred dollars to repurchase them all and I don't have that kind of money right now. Why are they making me do this and why the **** did they delete them in the first place, because I know I didn't delete them. I am on a MacBook Pro OS X version 10.9.5, processor 2.26 GHz Intel Core 2 Duo, memory 2GB 1067 MHz DDR3.

    HI ..
    You're sure you signed into iTunes using the same Apple ID used for the purchases?
    You can re dowload past purchases for free >  Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • All of my purchased ringtones and songs dissapeared out of the blue. How do I get them back without having to buy them all over again?

    Out of the blue, all of my purchased ringtones and music aren't displayed anymore on my iPhone.
    I went to iTunes to see if they were stored there, but the downloads folder also appears to be empty. If I try to select a ringtone I've downloaded before, a popup appears saying that I've already purchased that item and asking if I want to cancel or buy. If I click on buy, then I pay for the item again even if I already have it! The only place I can still see my purchased items is in the iTunes application on my computer, but even though I've already selected sync, the ringtones and songs still won't appear on my iPhone.
    What happeneded and how can I get them back without having to pay for them all over again?
    Thank you!

    I'm having the same problem on an iphone 4s running iOS8; when i updated to iOS8, all my ringtones went missing, and when i got a £50 gift card for christmas (2014), I purchased some songs from the iTunes store on my iPhone. i downloaded songs from paramore, panic! at the disco, coldplay, and imagine dragons, over wi-fi, and they went into my iphone music library; but when i re-opened the music app a few days later, in a place where i had no wi-fi, except for my 3G phone signal, some cloud icons appeared next to my newly purchased songs, telling me to re-download them from the cloud, when i haven't even deleted them. this has happened twice now, and i had to use up some of my 5GB data allowance to redownload them from the cloud. This is annoying and i need to fix this issue ASAP.

  • I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???

    I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
    Hello!!!
    I had 21 songs i my album and after syncronising i only had 15 songs left! All of them from Itunes! How can i get them back without paying for them again???
    Hello!!!
    This realy works??

    Where is the backup of the media and other important files from the computer?  Ultimately, it is the users responsibility to ensure that backups exists. Waiting until there is a problem to decide to do a backup is not smart.  Would you wait until a fire started in your home to call the insurance company and inquire about homeowners/renters insurance????
    In the event that no backup exists (stop being lazy.... keep backups of YOUR data and other important files):
    If you are in the US and running iTunes 10.3 or later, it is possible to redownload music via iCloud from purchased history.
    If you are not in the US or for some reason cannot run iTunes 10.3 or later, contact iTunes customer support and ask very nicely for the opportunity to redownload the content.  They are not required to provide this opportunity.
    It is also possible to transfer content from an iDevice that was purchased via iTunes.  On the new computer, sign into the iTunes account, authorize the computer, connect the device then select File > Transfer Purchases.
    The simplest method of all is to transfer or copy the media (and other important files) from the old computer or the backup of the old computer.  Typing "move itunes library" into the search bar here or into google will reveal step by step instructions on how to do this.

  • I was transferring my information from my old iphone to the new one, and i forgot that i had some pictures in the new one. i did the restoring information and the pictures in new one are gone. how can i get them back????

    i was transferring my information from my old iphone to the new one, and i forgot that i had some pictures in the new one. i did the restoring information and the pictures in new one are gone. how can i get them back???? please

    Only way to get it back is to restore your phone from a backup, if those pics were included in that backup.
    But most likely those pics are gone.
    What you should've done was import http://support.apple.com/kb/HT4083 the pics to your computer and after you restored from your old backup, you could sync those new pics to your phone via itunes.

  • I was adding items with the intent of command z 'ing them back to their original when it crashed, autosaved, and my original numbers were lost to the temp numbers plugged in... how can i get back to the previous version? Because it had closed, command z

    I was adding items with the intent of command z 'ing them back to their original when it crashed, autosaved, and my original numbers were lost to the temp numbers plugged in... how can i get back to the previous version? Because it had closed, command z

    Sorry, this happened in CLOUD numbers....

  • I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?

    I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?

    IF you have successfully imported your pictures to your Mac http://support.apple.com/kb/HT4083  then it's safe to delete it from your phone.
    If you want the pics back on your phone, just sync them back using itunes http://support.apple.com/kb/HT4236

  • Old computer was stolen. Replaced with new. Reestablished I-tunes account. Old downloads are still in Cloud how do I get them back without having to repurchase

    My  computer was stolen and I have replaced it. I reestablished my acount with I-Tunes. All of the music that I had purchased is still listed in my acount but how do I get them back without having to pay again?

    Look here: http://support.apple.com/kb/HT2519
    To download previously purchased apps, books, music or TV Shows to your computer
    Open iTunes 10.4 or later on your computer. (You can download the latest version of iTunes here.)
    If you're not already signed in, click Sign In and enter your Apple ID and password.
    After you've signed in, click Purchased on the right side in the iTunes Store under the QUICK LINKS the section.
    From your Purchased page, click the tab for the content type you're looking for (Music, TV Shows, Apps, or Books).
    Click Songs or Albums to change the page view and All or "Not in My Library" to view your purchased content that currently is not downloaded on your computer.
    Click the download icon to the right of each item to download that item.
    Note: Previously purchased music is only available through iTunes in the Cloud in Australia, Canada, Cypress, France, Ireland, Luxembourg, Malta, Mexico, New Zealand, Spain, the United Kingdom, and the United States. Previously purchased TV shows are only available through iTunes in the Cloud in the United States.Notes:
    To download previous purchases on a computer, your computer must be authorized for the Apple ID that was used for the original purchase. For more information about iTunes Store authorization and deauthorization see,this article.
    Items that have been refunded by iTunes Store support cannot be downloaded again and will no longer show on your Purchased page.

  • HT2905 I have multiple album titles of the same name with different artists. How can I get them to go under one album title again?

    I have multiple album titles of the same name with different artists. How can I get them to go under one album title again?

    In iTunes(on a Mac or PC) just tap on 'Albums' rather than 'Artists' and you'll see them all together.
    You may find that there are songs mislabelled. In which case right tap on the Album or Artist and tap 'Get Info', then change to the correct name and the songs will join the rest of the songs for that Artist or Album.
    Then resync with your iPhone and all will be well.

  • I purchased songs via my ipod touch.  when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase?

    i purchased songs via my ipod touch.  when I sync'd my ipod touch with my computer, the songs I purchased disappeared into a black hole... how do I get them back without having to repurchase? 

    On your iPod Touch, open the iTunes app. There should be tab named "purchased", which shows all your purchase history. Choose the "Not on this iPod" tab and you'll get a list of purchased products that are not on your device. Hope this helped.

  • My iphone recently crashed and i had music i had purchased from itunes that i hadnt yet synced to my puter, how can i get it back without having to buy it again???

    My iphone has recently crashed & i had music from itunes i had not yet synced to my computer how do i get it back without having to buy it again, im in Australia so do not yet have icloud

    Unfortunately you can't.  You could try contacting Apple and asking nicely, but they're under no obligation to help you.  If you can wait until fall*, when iCloud is officially launched alongside iOS 5, you can probably download them all again then.
    The small print at the bottom of http://www.apple.com/au/icloud/ says "some music features of iCloud are available in beta now in the U.S. only"
    I can't find anything which guarantees it will work outside the US after the beta, but it probably will.  iTunes Match is definitely US only, for a couple of years at least until the legal stuff is dealt with.
    *Autumn

  • I paid for a ringtone and had to restore my phone and now I don't have the ringtone. How can I get that back without having to pay for it again?

    I had to restore my phone and before I did it I bought a ringtone and now I do not have that ringtone. How do I get that back without having to repay for it?

    Call iTunes support and see if they will re-grant it back to you. Shouldn't be a problem, they have done it for quite a few people I know.
    1-800-694-7466

  • My itunesu says I have downloaded the lectures, but the files are not on my computer, how do I "get" them again

    Hi there. I was downloading lectures from iTunesU. The status shows them as downloaded, however two lectures in the series are not on my computer/iPad. How do I "get" them again?

    The downloaded content should be in the iTunes U section of your music app. To navigate to iTunes U content launch the music app, click more and look for iTunes U on the resource list.
    Additional resources
    http://www.apple.com/education/itunes-u/includes/overlay_introduction.html#overl ay-introduction
    -Regards

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