HT1430 hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared. and I can send texts, but not receive any. what do I do? is this related to AppleID, or is the text issue from something else? thx!

hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared. and I can send texts, but not receive any. what do I do? is this related to AppleID, or is the text issue from something else? thx!

Hi blyther,
Thanks for using Apple Support Communities. If you're unable to receive texts, see this article for troubleshooting steps:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
- Ari

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I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

Try Mail->Window->Connection Doctor. If there is a problem reported, try:
Open Mail->Preferences and check your settings.
If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

I can send emails but not receive them. The sender address was rejected by the server

i can send emails but not receive them. The sender address was rejected by the server.

Your mail server doesn't like the sender's address for some reason, perhaps because his mail server has been blacklisted for spamming.

I can send email but not receive on my iphone 3GS. Emails to my .me address are OK but not emails to the address hosted by Network Solutions. NS have checked my settings twice. I am using IMAP. Is this a problem with iCloud?

I use IMAP email hosted by Network Solutions for my main email address. I can send and receive this OK in my Mac Mail on my MAC book and also on webmail. However my iphone doesn't receive these emails but it can send. I have checked settings on my iphone twice with Network Solutions but no luck. Emails addressed to my .me address are received OK. I have a suspicion this problem started when I signed up to icloud.
my ISP is BTconnect
Any ideas?

Useful suggestions. In fact I had already deleted and re-entered the account details a few days ago without apparent success. The error message was along the lines of "cannot access the server".
Anyway about an hour after your message, my emails started coming through after a 6 month gap! - makes me think someone at Network Solutions monitors these discussions.
Many thanks

How can the incoming mail section on an iphone5 disappear? I can send messages but cannot receive them. Shouldn't there be an incoming section like the outgoing mail server section?

I Haven't received incoming email for nearly a week now. I have checked the settings and the only thing that isn't there is the INCOMING MAIL SERVER section. The outgoing mail server is there and is correct. How can I get it back so that I can enter the mail server?

Hi Olivier,
Thanks very much for that. it worked on my powerbook(running Tiger). I went to the link and followed the instructions and it worked. Did i mention that my dad who has a iMac running Leopard now has the same problem. I thought i would just do the same but the Preference in Mail for Leopard is of course different. There is no icon called "Server Settings" under Accounts section like there is on mine. Do you have a link for the same kind of instructions for Leopard?
Thanks again,
Bryce

I can send mail but cannot receive it. What is the problem???

I just purchased an iPad. I can send mail but not receive it. What is the problem????

beverly220 wrote:
Yes I get error messages. I can send & receive messages from our home computer & from a iPod Touch.
Are we supposed to guess what the error messages are that you get? We can't help unless you provide some information. We can not see your iPad so can not see the error messages.

I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.

I've updated my phone and I've made a backup. but now it says I must enter my code to restore all my files and I haven't got this code. If I cancel the process or choose something else, all my stuff will be deleted, and I really don't want that.
HELP ME PLEASE!!!

If, for some reason, your backup got encrypted and you don't know the code, you'll have to set up your phone as new device and start all over again without the backup.
Warning: If you encrypt an iPhone backup in iTunes and then forget your password, you will not be able to restore from backup and your data will be unrecoverable. If you forget the password, you can continue to back up and use the device, however you will not be able to restore the encrypted backup to any device without the password. You do not need to enter the password for your backup each time you back up or sync.
If you cannot remember the password and want to start again, you must perform a full software restore and when iTunes prompts you to select the backup from which to restore, choose set up as a new device.
If you can't get pass the lock screen, connect in recovery mode and restore the phone, you'll have the option to reset the lock secreen passcode.
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

The "join" button on both my iPad and iPhone is grayed out. Network can be seen but not joined

The "join" button on both my iPad and iPhone is grayed out. Network can be seen but not joined

I've reset the password a few times and know I am using the correct one. I get the same error on both my iPad and iPhone. Both see the network but maybe there is a problem with the router. I've also reset that a few times with no luck. Thank you.

I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back.

I have an iphone6. And out of the blue my group messages aren't working. I can send but not receiving any back. Any ideas??? I already reset my phone twice.

You should check that your settings (both directions) match this:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
Note: If you receive errors using SSL, try using TLS instead.
Your signature says you have 10.6.8 - is this correct? If you migrated from MobileMe using this your mail settings won't be correct and you will need to follow this procedure to re-enter them:
Entering iCloud email settings manually in Snow Leopard or Leopard

Apple keeps saying they will be sending a verification email (so i can verify my apple id), but i'm not receiving any. what do i do? pls help.

apple keeps saying they will be sending a verification email (so i can verify my apple id), but i'm not receiving any. i cannot use my apple id, because it has not been verified yet; and i can't verify because i'm not receiving any mail from them! what do i do? pls help.

Hi irismla,
Thanks for the question. If I understand correctly, you are not receiving a verification email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
If you didn't receive your Apple ID verification or reset email - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

Why is mail sending messages but not receiving? problem just started.

not sure that anything has changed on my imac recently. i am running 10.7.3. i can send mail but it's not receiving. help appreciated.

benhill00,
Please look over Apple's Mail Setup, Troubleshooting etc.. link. I suspect a setting has just gotten "confused" or become corrupt somehow. Frequently all you need to do is go into the Mail's Account settings and re-input the settings.

I have an estimated ship date of 10/14/2014, for 2 iphone 6 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I have an estimated ship date of 10/14/2014, for 2 iphone 6(not the plus) 16GB in Silver. Like others I have not received any new details since receiving the order confirmation. Can anyone tell me if my order will ship tomorrow?

I dont mean to rude. but I have seen the same response to others over the past month. I have been keeping up w/ check status from the link provided in my order confirmation. At this point your depts management should be demanding more detailed info on order status. They have you customer service folks answering these question blindly, wasting your time and mine and ultimately costing verizon money which they will pass along to me and the other millions of customers out there. If you cannot give me a more detailed answer please escalate this to someone who can. Thank you.

Texts can be sent but not received

My daughters Droid 2 can send texts and sometimes receive them. At other times she stops receiving them and then gets 20 at once that had been sent and never came thru. We just received a replacement phone, the original phone was doing it also. Is it the phone or the service? My son has it happen with his Droid 2 also, he doesn't text as much so we didn't know it was happening right away.

That's pretty odd. Does your daughter have a large quantity of text messages in her inbox?
Many times if this is the case, then there can be a delay with the messages.
Is she using the texting app that came installed on her phone or did she happen to install a 3rd party texting app?
First, have her clear out the texts she doesn't need.
Then have her go to Settings>Applications>Manage Applications>select ALL at the top>look for Messaging or SMS> clear cache
Once she has done that, please advise if she is still having problems with her messaging being delayed.

I can send iMessages but not send texts?

I don't know why but for some reason my phone will let me send iMessages but it won't let me send texts.
Also, when I send an iMessage it uses my e-mail and not my number?

Hi Friend,
In Settings>>Message>>Send&Receive, set to be contact in your mobile number and email. Below you set to start new chat just with your mobile number.
Hope it will be helpful

TS3274 Internet fine but email just says no service can send mail but not recieve

iPad says no service,can use Internet and send mail just do not recieve any

Hey Unitrode,
Welcome to Apple Support Communities, and thanks for the question. If you're experiencing difficulty with email on your iPad I'd check out the following troubleshooting steps, especially step 5:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
All the best,
David

HT1430 hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared. and I can send texts, but not receive any. what do I do? is this related to AppleID, or is the text issue from something else? thx!

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