HT1430 How can you reboot your Touch if the screen is frozen and will not allow you to use the "slide to power off"
How can I reboot my Touch when the screen is frozen and I cannot use the "slide to power off" feature?
Next try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Similar Messages
-
I have a macbook pro the early 2007 version & i am new to the mac apple world. How can i download The mac app store and will i be able to use the iLife'11? I want to buy the iLife software but I am not sure if it will work on my computer.
Hi Kristy,
Update to 10.6.8 to use the app store.
Your MBP's hardware requirements should be fine for iLife 11:
http://support.apple.com/kb/HT4163 -
My phone will not let me download the most recent update for iOS 7.1. It says I need a wifi connection and will not allow me to push the 'Download & Install' button, even when I am at home and my wifi is on. How do I fix this?
Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
The app store always gives you the option to use a previous version of the app IF it is available for your device.
Sorry but you are stuck without new hardware.
PJRS -
during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?
Follow the instructions here > http://support.apple.com/kb/HT1808
You may need to try a few times to get it to work -
My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?
I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.
-
My wireless router in my home has failed. I purchased a new router, but it will not allow some of the characters which I used for my old password. Therefore I cannot access the internet with my ipad mini or my ipod touch. I am unable to change the password on either device. How do I go about changing the password on these units so that I can access the internet? Thanks
Terry Beckinghamhttp://www.apple.com/support/appleid/contact/
-
While updating to 8.3 screen is frozen and will not work. How do I reboot?
Started update to 8.3, verifying update appears and nothing works. The screen has been this way for over 12 hours. Can't even shut down. Is there a fix?
You could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear and it should reboot.
-
Ipod touch screen is frozen and will not shut down or re-set
I loaded a new game and when I opened the game, my Ipod Touch froze as soon as the game started to boot. The touchscreen is unresponsive and the Ipod will not restart or re-set. It will not register when hooked to Itunes on my computer. Has anyone had this happen, and how can I get it to re-boot.
Try here:
iOS: Not responding or does not turn on
If still "on", let the battery fully drain. After charging for an hour try again. -
This started last month - when I go to my comcast account, I'm able to log on and view my account but can not open my email inbox. When I enter my user name and password, I'm taken to the "Email Preview" page so that I can see a partial view of the inbox but when I click on "View Entire Inbox" it jumps to a page showing that it's loading but goes right back to the preview page - I can't open any of the emails. This does not happen when I use Internet Explorer or Firefox on my older laptop.
Did you find out what addon?
-
My music screen has frozen and will not respond to my touch
my 32g iPod touch will not respond to my touch while i am in my music library. i can navigate through my iPod and access my apps, calendar, etc., but as soon as i try to get into my music and browse through it, nothing. it has done this before, but it usually "snaps out of it", and eventually begins to work properly. i purchased this iPod brand new in march 2012, so in my opinion it should not be acting up. anyone have any idea as to what is going on with it?
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod -
Please help! The have had the nano on charge for a day, and it will not turn on.
I plug it in to iTunes, and iTunes does recognize it........... and says it is syncing.. and says when it is done... but, I can not do a thing with the nano ... I try the reset thing... holding the Volume down and the sleep/wake button...at the same time... and hold for 8 seconds... and nothing!I am currently having this same problem. This nano lasted me less than 2 years.
-
Ipad2 hangs during ebay search and only during ebay search. goes to middle of page and you can move the mouse anywhere but the page returns to the middle of the page it jammed on. you can do other ebay things and no problem, just hangs during item search. deleted ebay app and reinstalled. same thing occurred again. can search with Safari. can go to other shopping pages and search is unhindered. this one has stumped the pros. need help. thanks.
How are you using a mouse with an iPad?
-
My IMac is frozen. When I power up it will only take me to the white screen with the apple on it. I cannot get to the desktop screen. Any help in fixing would be very much appreciated. Thanks Pete
That's an ongoing problem with this recent version of iPhoto as you can see from the topics at the right under "More Like This". The workaround that works for all is to export the photos to a folder on the Desktop and upload to Facebook with your browser until a fix is found.
Report your problems to Apple via http://www.apple.com/feedback/iphoto.html
OT -
Any help would be appreciated. Nothing obvous seems to work. Very frustrating.
I don't have a Recently Added playlist. However, I discovered that the file I had named Eating Healthy was given the name You Can Enjoy Eating Healthy when it copied to iTunes. I'm guessing iTunes pulled the full name of the piece from the internet. Upshot--the mp3 did transfer to iTunes on all 3 tries, but I was looking in my alphabetized list under E, not Y, so I didn't see it there. Thanks for your help.
-
MacBook Pro (OS X 10.9.1) calendar continues to "connect to server" and will not allow shut down or restart. Force quit worked. How can I make this calendar usable? The problem began after I updated to Maverick.
babowa, it seems like it is using Fuse & NTFS, so I don't think it's the classic WD + 10.9 mess, but extra WD tools & drivers can still break things MtTran.
MrTran, if you must use unsupported disk formats on your Mac you must also consider actually paying the developers that made the trial software.
It's probably a good idea to follow the developers removal instructions, reboot & then install one tool at a time.
MacFuse, FuseOSX, NTFS-3G are all likley to confict if you run older versions so you need to be sure you are using the latest version. I can't remeber which one depends on the other, so you will need to read the manuals.
When the disk is readable copy the data to another disk. You could probably do this from a Linux distro or Windows if OS X won't do it.
If you insist on only using the trial versions you will need to reinstall Mac OS, copy data off this disk & reformat it.
Is there any good reason for not using the Mac HFS extended format?
Maybe you are looking for
-
'Unknown Error' when trying to save files from CS under Leopard
We recently upgraded to Leopard, and reinstalled our CS apps. Photoshop and InDesign work fine. Illustrator, however gives us an 'An Unknown Error has Occurred' when trying to save any file. After dismissing the alert, a window pops up, informing us
-
HOw to find Report program associated module pool program?
HOw to find Report program associated module pool program? I.e Me21n is the tcode.I want to find screens related to this tcode. Associated report program is RM_MEPO_GUI.(It has no screens hence it is a report program). (if module program is attached
-
Update to 10.6.7, system random shutdown at mbp mc721.
I check the graphic card setting in gfxCardstatus. System will be random shutdown by using ATI6490, but force to use intel HD 3000 not so.
-
I have the iphone 4 and i looked on my notes app the other day and my stuff was gone,,, is there any way to get it back?
-
Hi, Can anyone tell me how I customize the indicators for product catalog types? Because in XCM of ICSS application (component - Product Catalog) i have to associate the indicators '1000' or '3000' to a service request, a complaint or a product regis