HT1430 My 4th Gen iPod touch will not turn, doesnt charge, and i can't reset in computer because it says it is protected by a passcode, but i cant enter pass code because the screen stays black and won't even light up... What do I do

My 4th gen iPod Touch has had a blank screen for about 3-4 weeks now, it will not turn on, sync, or charge. iTunes recognizes its plugged up, but i cant reset it because it says its passcode protected, but i cant enter passcode due to screen not lighting up or working. How do i fix this?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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My 4th gen iPod Touch will not turn on

Over the last two years, I've battled with inconsistent performance from my iPod Touch 32GB 4th Gen. At some point, I think it got overheated, and I believe that's when the battery issues started. Here's an in-depth look at the various problems...
1) The iPod will not turn on for weeks at a time. YES, I HAVE tried pressing the home button and wake button at the same time. Please do not suggest that I do that. When I plug it into either a USB port or my wall charger, the iPod will either A) not respond in 90% of cases or B) show the little charging symbol in the other 10%. If I unplug my iPod at this point, it shows the typical "Connect to charger" illustration. However, if I leave it connected to the wall, it will sit there, acting like it's charging, but never actually does. It never even gets to the Apple screen, and this often goes on for days. I have already tried "restore" mode in iTunes to no avail either.
2) The iPod will charge (after weeks off of the charger), but only for about 25-30 minutes. Once I get it to turn on, it will only charge to about 20% usually, and then I have to remove and re-insert the USB plug to get it to charge further. I cannot use the iPod during this charging time, as it will deplete the battery and put it back in the state from number 1 for weeks. In connection to this problem, my laptop (primary charging source) now makes the sound effect of a USB device being inserted and removed fairly often, even when no iPod is connected, and when the iPod is connected, the USB ports will randomly charge (or not charge) my iPod.
3) Even on full charge (that rare occasion), my battery life only lasts about an hour.
I don't have a Genius bar anywhere near here, and this iPod is at least 3 years old, so it's not worth pouring a lot of money into to repair or replace. Any solutions?

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
Sounds like at least a bad battery

My 4th Gen Ipod touch will not get past the apple logo

My 4th Gen Ipod touch will not get past the apple logo (unless the battery is dead, Then it tell me to charge it). Once it gave me the connect to itunes screen. I clicked restore in itunes but the ipod went back to the apple logo before the update download finished. I tried calling apple but my over the phone technical support just expired. PLEASE HELP!

This can be a corrupted software/firmware on your iPod touch. If the recovery mode you did was not forced, then try to force it into recovery mode. This is how:
1. Force it to shut down (note: this sort of shut down should not be preformed unless you are in a situation like this because it is a hardware shutdown and will not attempt to unload software, save unsaved files, safely stop system processes, etc.) to do this, hold down the power/sleep button and home button for about 7 or 10 secs. Also I might be incorrect but I heard that you can just hold down the sleep and home button until the screen goes blank and then immediately let go.
2. Have iTunes running. Hold down the home button and plug the USB cable that came with your iPod into it. Keep on holding on the home button until a picture of a USB cable going into the iTunes logo appears. You are now in a forced recovery mode. (In case your not so tech-savvy forced recovery is the same as a normal recovery mode that an iPod might do if it knows an update or restore failed.)
3. iTunes should have shown a pop-up message about it found a iPod in recovery mode. Click OK, click your iPod from the sidebar and click restore. The iPod will show the apple logo for a while and iTunes will say "preparing iPod for restore" and then "waiting for iPod" this was the longest part of updates for me.
4. iPod will reboot when restore is completed. When I update my iPod it one time showed the apple logo for one whole sync until it showed the slide to unlock screen, so do not worry. P.S if that does not work do a DFU mode restore ( I've been told DFU mode stands for device firmware update mode) I'm running out of room, so google it. Hope this helped ;)

My 4th gen ipod touch will not work in a philips or Sony docking station

I bought a philips(DC320) clock radio and my ipod touch would not work in it. Thinking it was a problem with the connector on the radio I returned it and bought a Sony ICF-CS15ip because the store was out of the philips radio. When I plugged my 4th gen ipod touch into that again my Ipod touch would not play through the radio but the radio would recognize and charge the ipod. I tried my daughter's 2nd gen ipod touch in the Sony and it worked great. So It looks like there is a problem with the my ipod. Sony claims that the ICF-CS15ip is compatible with the 4th gen ipod touch and I have the latest IOS 5.1.1 on my ipod. Any suggestions before I go to the Apple store? The Ipod is only 6 months old.

You can try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPOd.
That has worked for some users.
However, sometimes an iOS update will break compatibility. In that case yo have to wait for either Apple or the dock manufacturer to issue a firmware update.

4th Gen iPod Touch will not restore or do anything!

I have a iPod Touch 4th Generation 64gb. One day, it restarted itself without input on my part. Now, it's showing the "Connect to iTunes" screen. When I connect it, iTunes says its found an iPod in Recovery Mode. When I click Restore, it downloads the latest update and goes through the process of restoring my iPod. However, when the iPod screen shows the loading bar under the Apple logo, the screen flashes white and restarts. Obviously, iTunes spits out Error 9 because of the loss of connection.
I've done everything from hard resets to entering DFU mode. NOTHING WORKS!
To include some extra info:
- It's out of warranty
- It's Black
- I've tried this on three ( 3 ) different PCs
Any help would be appreciated. And also, spitting back Apple support pages is NOT helping.

DId you try this:
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
If you tried evetthing here then make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

4th gen ipod touch will not come up on Itunes

I have a 32gb 4th generation ipod touch and whenever i connect it to itunes it says this ipod cannot be used because the Apple Mobile Device service is not started. I don't know what this means and i cannot sync my ipod anymore.

Type " Apple Mobile Device service" into the search bar at the top of this screen next to "Support" and see if the resulting articles help.

My 4th gen iPod touch will not power on, will not charge anywhere, and is not recognized as plugged in by iTunes. This is irritating, as a friend had given it to me in perfect working condition because she got a new 5th gen iPod Touch.

I just got this 4th-gen Touch from a friend because she got a new 5th-gen. when she gave it to me, the 4th-gen was in perfect working order, and I haven't used it since she gave it to me. I had put it in sleep mode and put it on my dresser, wher it has sat without being messed with for two weeks. Now, all of a sudden, it won't power on, it won't charge no matter WHERE i plug it in to charge, and not even a hard reboot has worked. My computer will not even recognize that it is even plugged in. There is no red low battery symbol displayed, nothing to make it seem as if it is charging, and, if it is charging, no response is evoked from it when I tap it, or push any buttons. The warranty on the thing has expired, and I really need to find out what is wrong with it and get it fixed. Can ANYBODY HELP ME????????? if somebody can point me in the right direction, or even help me get it physically fixed, i am willing to give MAJOR points, and it would be greatly appreciated.

Didn't you already post something similar:
Yesterday, I went and bought a refurbished 3rd-generation iPod touch, with a warranty for needed repairs in the future. When I went home after buying it, I plugged it into my computer to start charging. I plugged it in, and the battery in the iPod exploded, and now it won't power on period, even when it is plugged in or docked. I bought a warranty to go with the iPod because I figured that I was probably going to drop it, and then need it repaired. But Apple cannot even find the purchase record on file from where I bought the AppleCare warranty on it, so now I am stuck with what is now basically a paperweight. What should I do?
iPod touch, iOS 4
And would this be the same iPod with the fried battery?

My 4th gen iPod touch will not work. The unlock screen comes up but dosent do anything because its is frozen. the after 5 to 10 seconds it looks like it will shut off but that also freezes. After a few seconds it goes back to the unlock screen. Help!

I dont know what to do I need help to fix this, my entire life is on that thing!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

New 4th gen ipod touch will not let me sign in.

ID has been set up and verified. itunes account is also set up. When we try the sign in on the device, we get the message "Could not sign in...The request timed out" Any ideas to get this kid rolling?

What happens when you try to sign into iTunes?
To update
The Settings>General>Software Update comes with iOS 5 and later.
Connect the iPod to your computer and update via iTunes as far as your iPod model allows
iOS: How to update your iPhone, iPad, or iPod touch
A 1G iPod can go to iOS 2.2 via iTunes and iOS 3.1.3 via
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/touchLegacyLandingPage
- A 2G to 4.2.1. Requires iTunes version 10 or higher. If a Mac it requires OSX 10.5.8 or later.
- A 3G to 5.1.1 Requires iTunes version 10.5 or later
- A 4G to 6.1.5 Requires iTunes version 10.7 or later. For a Mac, that requires a Mac with OSX 10.6.8 or later
- A 5G to iOS 7. Requires iTunes 11.1 or later if you update via iTunes
Identifying iPod models

IPod touch will not turn on, charge or do anything.

Hi everyone,
Yesterday I bought an iPod touch 4G. When I got home, I plugged my iPod into iTunes and synced it all up. It was working for about two hours but then it started to act weird. I would be in the middle of playing a game and it would freeze and not let me do anything. I tried pressing the home button, the lock button and the volume buttons but it just was not doing anything. I decided to put it down and just let it sit for a while. When I came back to it, it started working again but then a few minutes later it did the same thing. I tried to reset it by pressing the home and lock buttons together but that did not work. I put it away again and when I went back to it, it was fine. This happened about four times. The last time I restored it and it was working fine. This morning, it was doing the same thing so I tried to reset it and then restore it again. Nothing worked. I tried to plug it into the computer but it didn't recognize it. When I plug it into the computer now, the Apple logo appears on the screen but it goes back to black almost immediately; it keeps doing this. I have not dropped it or gotten water on it and, like I said, it was just purchased yesterday. I would appreciate any help anyone can give me on this topic.

The same happend to me last night, don't if it was a game update.
Anyway, my iPod would not turn on, connect to windows, etc
My solution was to put it in recovery mode:
1. connect the ipod to a computer or charger
2. press and hold the power button for 10 sec
3. press home button for 10 seconds, do not release the power button yet
4. after 10 seconds release the power button, keep pressing the home button
5. when you hear a sound, release the button and wait.
6. itunes will tell to restore it, do not do anything.
7. just wait 10 minutes in order to allow the battery to charge, then press the power button or press it for a few seconds
8. the iPod will restart, all should be normal, no data loss
HTH
Oliver

IPOD TOUCH WILL NOT TURN ON, charge or sync

ipod touch 3rd gen won't do anything - just a black screen - already went through all the reset steps still nothing - liquid indicators are not activated - tried charging plugged into wall and computer - tried the holding the home and power button for over 10 seconds.

See my response to your posts. Posting three times doe not help.

My Ipod touch will not turn on,charge or anything for no aparent reason? Did not drop get ,wet or anything else!

Is there anything that might possibly be done to try and fix this? I have only had my touch for about 10 months. It was working fine and when I was using it to take photos it said low battery,I hit ignore took a few more pix then put it away.When I got home I plugged into USB to charge and nothing happened??? The screen is just BLACK-no sign of life at all and it has been plugged in all night! Is it dead? Will it ever turn on again? Is there another way to try and get it to work? If anybody could please help me out with this I would really appriciate it.This was a very expensive toy to only have worked less than a year! I have always taken very good care of it,its never been dropped,gotten wet,or manipulated in any way.I have always used a cover and screen protector! But like a dummy I did NOT get the extended warrenty. Is it garbage now? PLEASE HELP IF POSSIBLE thanks so much!!!!!

Have you tried to Hard reset it (force to boot) by holding the Power button and the Home button both at the same time for 10 to 20 seconds and once you see the apple logo release them all
-if does not work repeat the same procedure by pluging it you ipod into a wall-charger and if instead you see the battery logo with with the lit across it this would mean that you need to charge it
this is a typical problem that happen when the battery is complety drained out
-keep in mind if you finally triger the system to make the battery logo appear you good to go !!!

My ipod touch will not turn on, charge, or isn't recognised by itunes or my computer. I've tried most common fixes. Please help!

Hi. Last week, in this hot weather, my ipod (8gb, 4g) started flickering , screen went white and then it died! Left it off for 24 hrs to cool down and eventually it powered up again. Thing is, I needed to charge it and so put it on a dock but it wouldn't charge. Tried a diff dock, ac charger and apple usb cable to my laptop and nothing. Battery nearly completely drained, just get the flashing battery with lightning symbol when I press the on button. Not recognised by itunes or my computer and all the advice says to charge it and try again but mine doesn't seem to be charging despite being on a charger for several hours! Tried pressing on and home keys together for diff periods of time (up to 5 mins once) but still nothing. Not even getting to the apple logo stage Can someone out there please help me??

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My 2nd Gen ipod touch will not sync music i have bought on it to my computer... Please help asap!

Whenever i plug it into itunes, it says Syncing, but when i click my purchased tab, only 218 of my 276 songs sync with the computer. I need to update my ipod soon, but before i can do this i have to make sure all of the songs are synced. All of them were purchased on itunes, using my touch.
Please help ASAP! if there is any more information you need to help me with this, just email me or comment. thanks!
[email protected]

It sounds like you want to transfer iTunes purchases to your computer, Try this:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

My iPod touch will not turn on the screen is black?

My iPod touch will not turn on the screen is black?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

HT1430 My 4th Gen iPod touch will not turn, doesnt charge, and i can't reset in computer because it says it is protected by a passcode, but i cant enter pass code because the screen stays black and won't even light up... What do I do

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