HT1430 My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
My ipad has the Internet connected nut when I try to update apps a message pops up to say it cannot connect to,iTunes store.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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when I try to get on the internet thru safari at home, on my network, I get a pop up that says Safari cannot open the page because it is not connected to the Internet. How can this be and how do I fix it?
Does the iPod connect to other networks?
Do other device connect?
Did the iPod connect to this network before?
Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>GeneralReset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
i have apps to be updated but when i try to update them a message pops out saying "You have updates for other accounts, please sigh in with the other id". Can some one help me how can i still update the same with the new apple id ive created. As i dont have the access to the earlier id anymore.
You cannot. The apps are assigned to that Apple ID and there is nothing you can do to change that. You could choose to download them again with the new Apple ID, any paid apps will need to be purchased again.
Hope that helps. -
I am unable to connect my IPad to the internet via WiFi, when asked for a password then attempt to join I get the messag "unable to join the network" however if I use my laptop in the same physical locationand using similar procedures I am able to conect.?
What router are you using? make/model/version
What security type are you using? If it is WEP then symbolic (non hex) keys may be converted to hex in different ways by different operating systems. Is your laptop a Windows PC?
If you are using WEP then drop it and move to WPA2. WEP has been deprecated by the WiFi alliance since 2004 as insecure (it can be hacked in seconds). -
When I attempt to download apps, a message pops up saying that I cannot download from the UK store but must do so from the Batbadian store. I am in Barbados and thought that my downloads would be from the US. Cannot find anything in settings to resolve this issue. Any help? Thanks.
Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next. -
I have a new ipad. Having trouble making it work. when I try to open it, message pops up that says this ipad hasn't been backed up. backups happen when this ipad is plugged in (done), locked (think I did that) and connected to Wi-Fi. (How do I do that?)
thanks
susanPlease read Chapter 2.
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
ive tried almost everything. Looked up on youtube and still no help. I have tried resting the network setting still wont let me on the internet
- Do other devices successfully connect using your network?
- Did the iPod successfully connect to the network before?
- Does the iPod successfully connect to other networks?
- Reset the iPod . Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points -
Why can't I update or load new apps on my iPhone and iPad. It does not ask me for my password. I tried to sync from my laptop now I am unable to connect to any sites from internet explorer. When I try to update or load any app it tells me it is corrupt
You need to ask Apple for assistance with getting back into your old ID. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to resolve this issue through the Account Security team, fill out and submit this form.
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I have a iPad mini an my friend in pa has the iPod 5 and when we try to face time or audio call we can't hear each other what should I do ?
Make sure both parties are running IOS 7.1.1
http://support.apple.com/kb/TS5419 -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
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My Iphone has family emails that appear randomly when I try to update apps or generally have to log into my account. It comes up as my sister in laws address. She was once connected to our account when she got her phone at first. How can I remove? There are only two other email address's associated with my account and hers was never one of them! I do have a cloud set up on my phone. I thought this issue had gone away when I canged my passwords, but I just registered a new phone yesterday and its happening again!
Can anyone help me?Apps are permanently tied to the Apple ID used to purchase them, and all future updates will require you to enter the password associated with this ID, whether you are currently using this ID for purchases or not. If you are being prompted for your sister-in-law's Apple ID when updating it means that there must be one or more apps on your phone that was purchased using her Apple ID. (When she synced with your computer it may have transferred this app to your library. It was subsequently synced to your phone.) The only way to stop the prompt for her ID is to delete these apps from your phone and your iTunes library and repurchase them using your Apple ID.
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After restarting my computer firefox is deleted for Windows, when i try to open firefox a message pops up saying the program has been moved from its original location and is unable to run How do I get Firefox on my computer permanently?
I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!
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I've downloaded the app clash of clans and I want to purchase an item on the game but when I go to purchase it something pops up and says I cannot connect to iTunes Store. Having said that I have a valid credit card entered into my iCloud account.
toshiro-99 wrote:
when I try to make a purchase within Clash of Clans a box comes up saying my purchase cannot be completed, and another saying cannot connect to itunes store. HELP!
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I try to update apps on my iPad, it asks me for my mothers password and displays her apple ID. How do I change it to ask for my apple id and password??? I am signed into the store and iCloud with my apple id. I am not signed into ITunes, the store on the ipad, or icloud under her name. WIERD???
There is no featured tab in my iTunes store. . . and everywhere it shows me signed in. I had downloaded an app for my mother on HER ipad, and that is the only app I have done for her. It shows up on my phone, and now I cannot update any of my apps. I uninstalled that app on my phone, but when I want to update ones I have installed on my phone with my appleid, she keeps showing up.
Joyce -
When I try to update Apps, I get the "Your Apple ID has been disabled. I followed directions in support but nothing different.
Have you tried:
- Resetting Apple ID password
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Also is the correct Apple ID showing up when you try to update the apps?
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