HT1430 My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • HT201412 My ipod touch is frozen on the apple logo and thinking circle at the same time. How do i fix it?

    Hey guys, i really need help. The other day, i was playing a game on my ipod touch and it froze up. So i turned it off and turned it back on, and it's frozen on the apple logo with a blurry thinking circle right under it. Pleas Help! Thanks!

    You do what the screen is telling you.  Connect the iPod to your computer and restore the iPod via iTunes.

  • My iPod Touch is frozen on the apple logo.

         I received my iPod Touch as a gift for valentines day over a year ago. Over 3 months ago, I tried to reset my iPod and as usual, the apple logo appeared, but this time it didn't go away.
         I went through the resetting process multiple times (holding the sleep and home button at the same time) but the screen would go black, then show the logo again. I let the battery run out and after I plugged it in to charge, the same thing happened. Basically, my iPod has been resetting itself for over 3 months. During this time, I did not have access to my computer. That was being restored. When I did get my PC back, i figured i could plug up my iPod and have it restored. BUT my comp didn't recognize my iPod as a device. I re-downloaded iTunes, plugged my iPod back up and iTunes didn't even recognize it.
         I'm also having a problem with iTunes itself. Most of my songs are missing. The names are visible, but once I try to play them, the dialogue box appears saying, "this song can not be played because the original file could not be found" and it show a exclamation point to the left of each missing song. I WOULD transfer the songs from my iPod to iTunes, but once again, my iPod is "broken". I have recently read different articles on the Apple website, but once i spotted my issue, it told me that it had to be sent in to be repaired. I also called AppleCare but i was put on hold for too long and I just gave up. I Googled my issue, and found that many other people also have this problem. Answers were posted, and I tried them all but to no avail.
    iPod Touch 2nd Generation
    Device is not jailbroken
    Used with a Windows Vista PC
    1-year warranty on this device IS expired
    Question: If i buy another iPod Touch, will I still be able to restore my lost music on my iTunes account?

    i tried reseting my ipod today and had a similar problem... it wont be recognized by itunes, the only thing i havent tried is putting it into DFU mode, or the state that it is in when u recieve it telling u to connect it to itunes.i recommend putting it into DFU mode. http://www.youtube.com/watch?v=34v8HMC9B98 this should better explain it. if i find another way, ill keep u updated

  • My IPod touch is frozen on the apple screen how can I move past the screen

    My IPod Touch is frozen and I can't get passed the apple screen how do I unlock it

    Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.  If that doesn't work, you'll need to connect the iPod to your iTunes library in recovery mode using the instructions in the Apple support document below and restore it.
    iOS: Unable to update or restore
    B-rock

  • My ipod touch is stuck on the apple logo. i restored and updated it with itunes and now it wont get off the apple logo. what does this mean and what do i need to do?

    i was trying to delete some songs from my ipod. so i plugged it into itunes and it froze. i help the home and menu button to reset it and now its stuck on the apple logo. i plugged it back into itunes, it updated the software i dont know if it restored the ipod. but now its stuck on the logo and it keeps going to the white screen and then back to the logo. what do i do?

    Try restoring. Make sure you have a backup first.

  • IPod Touch is frozen on the apple logo.

    I have tried holding the Sleep/Wake and Home buttons for 10 seconds. And everytime I turn it on, it comes to the apple logo and freezes there. I have put it in DFU mode (as another forum suggested) and then unplugging it and holding the buttons again, but that did nothing. Please help?

    I've been having the same problem, as have others. You will have to connect it to your computer and restore it. Here are two threads on the subject that should be helpful:
    http://discussions.apple.com/thread.jspa?threadID=1637471
    http://discussions.apple.com/thread.jspa?threadID=1608953

  • My ipod touch is stuck on the apple logo, how can i fix this?

    My ipod touch wasnt working so I tried resetting it, now it is stuck on the apple logo. I tried connecting it to itunes but it is not showing up.  Any ideas?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Ok. So my 2nd gen ipod touch is frozen at the Apple logo screen. Ive tried doing the sleep and home button, conecting it the computer and running it dixk mode and restoreing it and nothing works.it wont get unstuck. Is it just plain dead?

    Is there a soulution to where i can keep this one?

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    It is very likely that you will have to restore the iPod.

  • What should I do if my ipod touch is frozen on the apple logo?

    Please help

    Press the home and power button at the same time for 10 seconds.
    It should reset it. If this doesn't work, connect it to iTunes

  • My ipod touch is stuck on the apple logo screen, I've tried everything on the troubleshooting website but nothing worked, any suggestions?

    My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?

    Please tell us what you tried (the support page) to avoid wasting ours and your time.

  • How to fix a frozen ipod touch, it only shows the apple logo?

    How do you fix  a frozen ipod touch, it only shows the apple logo?

    Hello,
    I have same broken iPod Touch 4G, I'm stuck on the Apple logo and only what I can do is just restart. If I connect iPod turns on but that's all. I checked a lot of tricks how to restart/reboot device and how to get DFU but I have only the logo. iTunes on my mac can't recognize the device.
    And in Apple retail store the guy told me: sorry it's dead. We can fix for about £200. After 1 month when my waranty is finished. Funny isn't it? I can't believe that my lovely iPod is dead after 13 months. Where is the "for quality you have to pay." Is it conspiracy if you don't buy extra waranty we will send you killing signal into your iDevice?
    Many thanks for help

  • My ipod touch get restart by itself and just get stuck with the apple logo, What can i do?

    my ipod touch get restart by itself, and just get stuck with the apple logo, What can i do?

    Try connecting it to your iTunes library in recovery mode using the instructions in this Apple support document.
    http://support.apple.com/kb/ht1808
    Otherwise, try connecting in DFU mode.
    http://www.iclarified.com/entry/index.php?enid=1034
    B-rock

  • My ipod touch is frozen on the apple icon...Any ideas???

    my ipod touch is frozen on the apple icon ...how do i fix this???? 

    hold the sleep/wake button and the home button at the same time for 10 seconds and if that don't work restore it via itunes

  • My ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    my ipod touch is frozen on the apple screen, i have tried all the steps but non seem to work?

    hi if you have a backup on your computer you could hold the lock button and homebutton for about....10 seconds the screen will flash and it will want to be connected to iTunes connect and restore it

  • My ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    my ipod touch is stuck on the apple logo and i cant reset it as my home button is broken what else can i try?

    Try:                                               
    - iOS: Not responding or does not turn on           
    Ignore the reset and when it says place the iPod in recovery mode
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    or
    http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:       
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    my ipod touch is stuck on the apple logo and after a while a white screen comes up and it restarts and the same thing all over agan. this happened to me before and after a while it turns on but why does it keep on doing this?

    Try connecting the iPod Touch to your computer and restore it.  http://support.apple.com/kb/HT1414

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