HT1430 My phone locked up during sync to I tunes, Power button and sleep/wake don't work
My phone locked up during sync to I tunes, Power button and sleep/wake don't work.
We here http://support.apple.com/kb/HT1808 and here http://support.apple.com/kb/ht4097
Similar Messages
-
HT4623 what do i do if my i phone locks up during an update
what do i do when my i phone locks up during a update
See this article:
iOS: Unable to update or restore -
omg phone frozen during sync, will not turn back on and itunes wants me to restore but unsure if all my precious photos etc have been saved and if so where they are?? I cannot turn phone back on its frozen with itunes icon picture on screen!! help
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766 -
iphone 5 frozen on home screen, wont let me swipe. tried home and sleep/wake botton to no avail still locked. went to restore using itunes but dont want to loose photos on phone. can anyone suggest a way to get photos before i restore
try moisturising your finger a bit if the skin is too dry it can give problems
-
locked ipod touch with password - tried to reset ipod by holding power button and home button for 10 seconds and it came up asking for password again
If you forgot your screen-lock passcode then:
Connect the iOS device to your computer and restore via iTunes. Place the iPod in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Backing up, updating, and restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the iPod backup that iTunes makes.
You can redownload iTuns purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I spilled water on my laptop and my "i", "j" and "k" letters don't work on my laptop. However my main problem is that my password contains an "i" so i am locked out of my computer. Any ideas how I can get around the password and login. I tried the method where you go into single user mode and type in commands, however that method uses some of the letters that are not working on my laptop.
You didn't mention which version of OS X your running but there are password reset utilities provided OS X: Changing or resetting an account password (Snow Leopard and earlier) - Apple Support or OS X: Changing or resetting an account password - Apple Support
Alternately you can use an external keyboard to log in and change the password. Make a backup if you don't have one, it's likely that your problems aren't over. If that water continues to migrate downward and fries the logic board your macbook will be toast. -
My iPad frequently locks up, even after updating to iOS 7.1. When it locks up it's nonresponsive to the home button and the only remedy is to force a shut down and reboot. Help!
DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps. -
i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work. -
So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
I'm using iPhone 5
Why am I facing so many problem after upgrading to ios7, my phone hangs/stuck many times, applications just stop working and close themselves, battery drainage,Facebook and all applications don't work properly. What should I do? They punished me for upgrading to ios7. I now hate apple and I'm thing of getting samsung.Basic troubleshooting
Reset
Restore with backup
Restore as new ( better ) -
I was recently updating my phone to the newest software after ios7. It froze for quite a while so I tried holding down the home button and the power button and it shut off. Now it says I have to restore my whole phone but an Error keeps occurring? It brings me to a website saying the steps to possibly fix it but I don't find them helpful
http://support.apple.com/kb/TS1275
-
my phone froze so i switched it off using the power button and home. now everytime it switches on, it wont go past the apple screen??
Hello 3m4nz4,
After reviewing your post, I have located an article that can help with your device. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
iOS: Not responding or does not turn on - Apple Support
Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of these symptoms:
Does not return to the Home screen after you press the Home button
Does not wake from sleep after you press the Sleep/Wake button
Does not turn on (or power on) when you press any button
Does not start up past Apple logo
Appears frozen or unresponsive
Is unable to "Slide to Unlock" or "Slide to Power Off"
To troubleshoot these symptoms:
If a single application is not responding or stops responding when it opens, you can force it to close.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
How do I reject incoming calls on Ios7 when locked? Power button on top right does not work.
How do I reject incoming calls on Ios7 when locked? Power button on top right does not work.
I am also facing the same issues. Sometime i get an option to reject call and sometime i won't .
Tried all the basic troubleshooting i could from my end but nogo. Also tried complete reset by loosing data still the same results. Any suggestions and fix, Apple ??? -
I have an ipod 4 touch with a broken power button and Im locked out of the ipod. How can I reset the ipod? Please help!
I also don't know the operating system.See the method in my reply in this discussion for how to place the iPod in Recovery mode w/o buttons
Turn on without Home/Power Button -
my power button doesnt work, jammed. How can i reset my phone if i cant use power button and home key to reset?
snystrom wrote:
my power button doesnt work, jammed.
Is this an iPhone 5?
If so, see this -> iPhone 5 Sleep/Wake Button Replacement Program
Maybe you are looking for
-
I can't cut and paste text from online and then transfer it to a word document
Sometimes when I highlight text in a hotmail e-mail, then try to paste it as a word document, it won't paste. The page is left blank. There are times it works and times it doesn't. This is extremely frustrating. I feel like I need to update something
-
WebI report in rtf/doc format using BO XI R3
Hi, Is it possible to generate webi/deski reports in rtf/word doc using Report Engine SDK(Java). I am able to generate pdf and xls using OutputFormatType.PDF and OutputFormatType.XLS like below. binaryView = (BinaryView)documentInstance.getView(O
-
CS5: ProRes 4444 Alpha issue rears it head again in a strange way
So here's a strange one: I've found that if the first frame of a composition is completely opaque (such as using a solid to fade from black) then any QT Movie rendered with ProRes 4444 + Alpha will not include an alpha channel. I've replicated it on
-
Transferring apps from iPad1: how to
I want to transfer existing content on my old iPad to my new iPad2. When I first connected to iTunes I chose the restore from backup option but no apps were transferred.
-
Consolidate Payments for different assignments
Dear Friends, Our scenario: We have a group of Employees with an high turnover, which are processed by a dedicated Payroll. Sometimes these people are terminated and rehired several times within the pay period. As a result of this, it's quite common