HT1473 iTunes message saying the song names for this cd could not be found online when it's iTunes store, What's up with that?

I just purchased The Very Best Of Eagles CD, Popped it into my drive so excited to own the copy but when I tired to copy it to my Library I get this message saying the song names for this cd could not be found online when it's in the iTunes store, What's up with that?    Is there any way to get track information and artwork without Having to manually inter all the info?  

iTunes gets track information from Gracenote's database, so iTunes must be able to reach gracenote.com and the CD must have been entered there by some purchaser already (all CD information in Gracenote is provided by we users). If these are common, commercially-distributed CDs, it may be that there is a firewall or privacy filter blocking access to gracenote.com. If these are unusual, independently-released or rare CDs, they just may not be in Gracenote yet. In the case of a custom CD where it's a compilation, Gracenote probably won't be able to identify them (it goes by complete albums, comparing the number and length of the tracks to try and figure out what album it is).
Hope this helps.

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