HT1476 my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?

my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?
It seems to me that the connection port is faulty.
George

Looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

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I have my iPhone 4s plugged into a dock and the dock connected to an amplifier, the problem is that the amplifier doesn't have a volume changer and when i plug in the iPhone into the dock the iPhones volume bar disappears. how can i change the volume?app?

Hi
I have my iPhone 4s plugged into a dock and the dock connected to an amplifier with 2 speakers and a bass, the problem is that the amplifier doesn't have a volume changer and when i plug in the iPhone into the dock the iPhone´s volume bar disappears and im not allowed to change the volume and its very loud. how can i change the volume? is there an app? any ideas??(my dock doesnt have infrared remote controller )
TY!!!!

Kline25 wrote:
So even if I just ask to pay them to replace the lock button they won't because my screens are third-party?
Apple does not repair devices beyond replacing the screen on some models or a battery replacement. They replace the ENTIRE device.
For the Out of Warranty replacement cost, you could have gotten a fully functional replacement device. Instead you chose to spend less to get only the screen replaced and continue to live with additional issues.
Apple will not touch the device now. They will know that it was opened elsewhere and that the replacement screen is not original.

I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205)

I am trying to get the free trial to cc but it said there seems to be a problem with the files (Error code: 205) please help

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

While installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

while installing adobe creative cloud , getting the following error msg " There seems to be a problem with the download process. Error code:201"

Creative Cloud Help / Error downloading Creative Cloud applications
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page

There seems to be a problem with the file download. For troubleshooting tips, please visit our customer support page.

Thank you for the update Dlawrenceusa. I would recommend reviewing the installation logs for the updates that are failing to apply to determine the exact cause of the failure. You can find details on how to locate and interpret the installation log files at Creative Cloud Help / Troubleshoot install issues with log files | CC. You are welcome to post any specific error messages you discover to this discussion.

From today both my iPad and iPhone will no longer charge

It's the weirdest thing. My Iphone & Ipad will no longer charge. They both worked/ charged fine yesterday.
I have tried various other chargers for my iPhone as we have other Apple equipment at our house & they all charge fine.
The lightning bolt is not appearing when charging & nor do either of them beep when charging. My iPad is not even 6mths old!
And isnt it weird that its both? Is that a hardware or iCloud problem
Please can someone help.

First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
Do same for iPhone.

Mophie iPhone 5 Case - iPhone will no longer charge using the apple cable.

Hi All,
In July, I purchased a Mophie Case for my iPhone 5. Everything was going great until I realized a few months later that my iPhone would no longer charge using my apple cable. It would only charge using my mophie. Turns out my husband, who also has a mophie case, was experiencing the same issue, my case is the mophie Juice Pack Air and my husbands is the mophie Juice Pack Helium Battery Case. Later I was telling this to a friend at work and she mentioned having the exact same this happen to her phone after using a mophie.
I contacted mophie, not to try and get anything, just to let them know and see if they had any ideas.... well they were not receptive at all. They said, "I do not think that the juice packs could have done that to your phones. I would need some sort of objective evidence." I said that multiple customers experience is evidence, to which they said "I need objective evidence. Simply because a person thinks they know the cause, doesn't mean they do. If there was an Apple engineer saying that it was the cause...heresay does not constitute solid evidence."
So yeah... apparently a customer calling to let them know their experience is meaningless to them. So I am turning to the apple community. Has anyone ever experienced this with there mophie. Any ideas why this may have happened? We have only used the cord that came with the case and apple cables on our phones.
Any info you have would be appreciated.
Thanks so Much,
Jamye

Mophie was not denying that you had a problem charging your phone. What they were telling you was that what you don't have is proof that the mophie case caused the problem. It might be, it might not be. As the saying goes, correlation does not prove causality. What troubleshooting steps have you taken?
I used first the mophie Helium and then a mophie SpacePak on my 5S without it imparing my ability to charge it with my Apple cables or other lightning cables (Belkin car charger). And I've known many other people who haven't had a problem.

HT4356 I have an Epson sx235 stylus printer but cannot connect it to Air print, any suggestions?

I have an Epson Stylus SX235 printer but cannot connect it to Air print, any help with this would be apprecated

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You can print to a USB printer connected to your LAN or computer by installing/activating Ait Print on a PC or Mac.
Activate AirPrint on a Mac;
http://netputing.com/airprintactivator/
Install AirPrint on a PC;
http://jaxov.com/2010/11/how-to-enable-airprint-service-on-windows/

My iPad will not connect to a computer with the cable which means no updates or down loads. I have tried new cables and different computers. Has anyone seen this before?

Has anyone seen this issue before?

Possibly. Do you have other devices and will they connect?
One possible thing that it could be is that the USB port on your iPad has gone bad. It happened to mine. Couldn't sync, could barely charge (it said 'not charging' even when plugged into the wall)
I'd take it to the apple store, see if they can replicate it, and if they can, then they can diagnose it. Just back it up before you go, in case they do exchange it.

HT6147 my update seems to be stalled saying that there is less than one minute remaining but no progress is being made. any suggestions to resolve this problem

My software update seems to be stalled saying that there is less than one minute remainig but no progress is being made.
Any suggestions to resolve this problem

Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss) Then try the update again.

TS1702 I have been charged 4 times for an item that I only wanted 1 of, how can I get a refund. There seemed to be a problem with the app when I was using it? Thanks, Mike

I have been charged 4 times for an in app purchase when I only wanted 1 , does anyone know how I go about getting a refund?
mike

You can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1367 My MacBook air has a blinking file folder icon on a blank screen with a ? In the center of the icon. I've tried turning on and off three times but it hasn't helped. Any suggestions?

My MacBook Air has a blinking file folder icon on a blank screen with a ? In the middle of the icon. I've tried turning my computer off and on three times with no luck. Any recommendations on how to fix the problem?

Reinstall OS X without erasing the drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.

The itunes application icon on my dock does not bring up itunes. Haven't had a problem with this in the past.

The itunes application icon on my dock does not bring up itunes. I have no problem accessing itunes from my iphone though, so I believe it is computer related rather than an itunes issue. Haven't had this problem before.

Does the icon in your dock look like this?
Can you open iTunes successfully from your Mac's Applications folder?
Are you running the current version of iTunes (11.2.2)? If not, get it from here:
http://www.apple.com/itunes/download

I'm having problems with error message 404...so I thought I'd uninstall Firefox and try installing again, but it won't let me uninstall, ANY SUGGESTIONS????

WHEN I CLICK ON MY FIREFOX ICON....I GET THIS LITTLE 1"X 1" BOX THAT LOOKS LIKE IT'S BRINGING UP THE PAGE, BUT IT DOESN'T GET ANY BIGGER THAN THAT LITTLE 1" BOX............HELP

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

Help me please. I have finally purchased Apple TV and when all plugged in my TV says No Signal. Any suggestions?

Help please. I have finally purchased Apple TV and my Samsung TV shows No Signal when I plug everything in. Any suggestions?

You may wish to try the following:
Press and hold the menu and the up button simultaneously on the remote for six seconds, the Apple TV should then begin to cycle through the various resolutions available to it at 20 second intervals.. If you see a picture appear up on your screen, use the remote to scroll down to the OK option and select it.
Do you have another TV you can try it with.

HT1476 my iPhone 4 will no longer charge. It is also not recognised in iTunes. There seems to be a problem with the connector slot. I've tried other cables and other computers/plugs but the connection is not being made. Any suggestions?

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