HT1476 My phone was fully charged and while talkng, it went to a blank screen. It will not come back on. I have tried turning it off and back on, but it doesn't do anything, just keeps the blank screen.

While talking on the phone this morning, it was fully charged, the screen went blank and I could no longer use the phone. I tried turing it off and then on, but it still ghad a blank screen. I even tried charging the phone, but it still has a blank screen.

I am sorry to hear about your phone.
You could try connecting it to your laptop and see if itune recognises the phone.
If it does then make a backup of your phone.
You could then restore it and see if it helps.
It shouldn't be much of a problem if its a software issue but if something went wrong with the hardware then you might have to go to an Apple store.
Hope this helps

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My iPhone keeps freezing when I am texting, the keyboard will not come up. I have to turn it off or reset it to get keyboard to come up. How can I fix this?

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Hello Jennings Castle,
It seems your iPhone is slowing down and not responding frequently. To rectify this issue you may want to consider performing a restore on the device, and then restoring your data from a backup via iCloud or iTunes.
If the issue persists after restoring your backup, you would then want to consider restoring the device and setting it up as new. Below I have linked to article which offers guidance on both of these restore methods:
How to erase your iOS device and then set it up as a new device or restore it from backups - Apple Support
Thank you for contributing to Apple Support Communities.
Best,
BobbyD

I have my contacts synced with icloud and exchange. I want all of them to be synced via icloud, I have tried turning contacts off and then clicking merge but that doesn't copy all of them over. How do I transfer all contacts onto my phone and then icloud?

I have my contacts synced with icloud and exchange. I want all of them to be synced via icloud, I have tried turning contacts off and then clicking merge but that doesn't copy all of them over. How do I transfer all contacts onto my phone and then icloud?

Welcome to the Apple Community.
If you can't do this on a computer, which would be much easier using drag and drop, then you will need to share the contacts with yourself in order to move them to the iCloud account.

My ipad mini will not power on. I have tried to reset it and still nothing

My ipad mini will not power on. I have tried every reset known to man. HELP!!!

Hello Kwcuzzy,
The following article may be helpful in getting life restored to your iPad Mini.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen

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I am new to Macs and have bought a 13" Macbook Pro and a IMac 21.5" 14 months ago. I have only used the Macbook pro about 15-20 times and after upgrading to Maverick it will not boot up. I get the white screen and a spinning circle. I have tried Disk utility repair and even re-installing the OSX, but it says disk locked. I do not recall setting any password protections or passwords. I now have a brick with a lit up Apple logo. If anyone knows how I can bypass the disk lock error or reset the laptop, please let me know. This has not been a pleasant conversion from PC's. Even my IMac blacks out from time to time and both happened right after my factory warranty expired.

The internal drive is malfunctioning. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.

My Ipad 2 (after the latest update) now runs out of battery every day....and I am not on it very much. I have tried turning it off and on again...no better.

My Ipad 2 (after the latest update) is burning through battery...even when I am NOT on the Ipad2....I have turned it off and on again....no difference...what else can I try...seems like I live with it pluged into power.

http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
recalibrate the battery, let the device run out of battery to where it shuts off and then fully charge it without using it.

My ITunes app keeps crashing on me, I have tryed turning it off and back on but doesn't work. How do I fix it without having to restore everything back on my iPhone??

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Hi,
Have you tried a Reset...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...

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My IPhone stopped working right after I did the most current update, yesterday. The screen has a picture of the usb cord, pointing towards the ITunes logo. I cannot use the phone at all. I have tried turning it off and on.ITunes won't recognize device

Hi there,
Can someone please help. My IPhoneS stopped working right after I did the latest update which was yesterday. Now, the phone does not work at all. When turned on, the screen shows a picture of USB cable pointing to the ITunes logo. I have tried just about everything, and cannot get it working. It's like it is frozon. My ITunes does not recognize my device. Cannot dial out either. I desperately need to get it working. Can someone please help me.
Thanking you in advance for your help. :-)

The update did not do anything.
AT&T cannot and will not do anything, they do not provide support for iPhones, Apple does.
The issue is not with the iPhone or iOS if you've reset network settings and tried forgetting the Wi-Fi Network, it is specific to the network.
Check the settings on the router, try disabling the security settings first... that will clarify the issue is not with the device but rather the Network.

I have tried to update my iPhone 5c and it is stuck on "connect to iTunes" I have tried turning it off and then back on and it will not work. iTunes does not seem to detect it while it is plugged in.

I have tried to update my phone and it is stuck on "connect to iTunes" I have plugged it up to the wall charger because i have read that the new update can cause a battery drain and i have tried to reset it. None of this is working. Please help.

Device not detected in iTunes for Windows

Since I installed iOS 7.1.1, my iPad has gone crazy. My apps go in and out, the screen twitches, and jumps about. I have tried turning it off then back on, which calms it for a short while, then it starts again. HELP!!!

What is wrong with my iPad ?

(A) Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Try reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

My Photosmart C6280 is giving an error code Oxc19a0007. I have tried turning it off and unplugging

I have tried unplugging it, shutting it down, nothing works. Anyone have a solution?

The C6280 needs to be serviced.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

My screen colors are messed. Pink lines. I have tried turning it off and resetting. Any ideas?

My iPad screen has pink lines. The colors are messed up. I have tried resetting and turning it off. Any ideas?

Did you drop the iPad?
Did you do this Reset?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom

My ipad has glitched and i cant get it back! ive already tried turning it off and talking to siri!

help please!

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
 Cheers, Tom

HT1688 my phone was fully charged and suddenly shut off but wont turn back on

my phone was fully charged and suddenly shut down and wont turn back on

Hi there,
I would recommend taking a look at the troubleshooting steps for unexpected power off issues found in the article below.
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

HT1476 My phone was fully charged and while talkng, it went to a blank screen. It will not come back on. I have tried turning it off and back on, but it doesn't do anything, just keeps the blank screen.

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